First night, I couldn't get hot shower...

Stayed in May 2024

Very comfortable stay. Close to many good restaurants. Nice staff.

Stayed in May 2024

Great location. The bed was very comfortable. The staff is very kind and helpful.

Stayed in May 2024

My boyfriend said that the water pressure in the shower was weak, but I didn’t mind it. It was a little too far to walk from the main area of the old quarter, but we took Grab car and it was no problem.

The rooms were clean and the bed was comfy. The staff was very nice and kind. It was a good value for money.

Stayed in May 2024

Amazing staff, very accomodating, very clean.

Stayed in May 2024

Balcony is tiny, but in the main city it’s to be expected.

Great value for money. Ha was amazing!

Stayed in May 2024

We spent there just one day, so not much to say.

The apartment was very large. The location was also rather convenient.

Stayed in March 2024

Everything was great, room was very clean, Wi-Fi worked flawlessly, staff was very kind and forthcoming.

Stayed in March 2024

I liked eveything.

The bed was comfortable and my room was quiet. The staff is always great!

Stayed in May 2024

-

The staff is amazing. The ladies at the reception are very nice and helpful. They do a great job and they really seem to enjoy what they do. The hotel is nicely decorated, our room was clean and quiet. There are some good restaurants nearby and an excellent cafe around the corner.

Stayed in May 2024

The hotel is very cute and clean. The bed is very cozy and comfortable. The location is convenient and the staff is very friendly.

Stayed in May 2024

Wifi could be temperamental. Would help traveller's if it was consistent.

The front staff were absolutely wonderful and extremely helpful. Comfortable bed and well appointed room. Breakfast was my favorite in my nearly two months of traveling. Next time in Ha Noi plan to stay here for sure!

Stayed in April 2024

The pressure on the shower head should be improved.

The room was very bright. The shower always had really hot water. The room was cleaned spottlesly! The bed was like a cloud no comment, fabolous! We also got a free upgrade to a balcony room which was even better, during a night storm it was so calming to watch. At breakfast you have a view from the 14th floor.

Stayed in May 2024

All was good

Friendly & helpful staff, good shower, comfortable bed, close to many restaurants & cafes.

Stayed in April 2024

The main thing we didn't like was breakfast. We specifically paid more for it but went once and didn't go any more. It was pretty poor, although they do offer the eggs or pho.

The room was clean and spacious. The front desk and cleaning staff were lovely. The location was pretty good, easy walking distance to the old town area, although some tours didn't offer to pick us up from there.

Stayed in March 2024

All the receptionists are friendly and helpful. The location is right in the center. If you're Vietnamese should try fruits Chè. It's so delicious. The room size is good but next to school so every morning I hear the noises from there and the toilet is so close to the bath area, it is a bit uncomfortable.

Stayed in April 2024

Hot water and pressure were a problem in some of the showers.

The hotel is well situated between the old town and Truc Bach Lake, being within walking distance of both but away from the hustle and bustle. The front desk staff were welcoming and helpful, providing extra assistance to get things delivered. Rooms were clean and as pictured, beds were comfortable, the AC worked well and street noise wasn't a problem (at least on higher levels). It was particularly appreciated that they offer a shower and luggage storage for guests who don't want to pay for a late check-out past 1pm.

Stayed in April 2024

4. In my opinion, breakfast for 150k per person is not worth it at all - you can go outside and spend ~30k for better value.

1. Great value, rooms are big and price is affordable 2. air conditioning is mounted im a way, that it doesnt blow air directly on you/bed, therefore you can have it on even during the night without risking catching cold. This is not a standard in every hotel in hanoi. 3. Staff is great, they explain everything you might need.

Stayed in April 2024

The cleanliness could be better, we even asked for extra cleaning but still, not in european standard, it was the same in all other hotels in Vietnam, I called it Vietnamese cleaning standard, they just cant see it.. Thats why I cannot give a 10..

The hotel is very nice and the breakfast was very good, comfortable beds, after check-out we could leave there our bags for free and even take a shower before headed to the airport, we got clean towels and there was no fee

Stayed in April 2024

Room size was smaller than mentioned on booking.com. Pretty much a compact room

Stayed in April 2024

Very small room. The bathroom had a bad smell.

Very comfortable beds. Good breakfast options with one meal to select and a small buffet. Our plane left in the evening and even though we already checked out we could leave our luggage in the hotel and took a shower before leaving.

Stayed in April 2024

The receptionist "Ha" is great helpfull hand. Thanks. And the rest of the team is very good.. thanks all

Stayed in April 2024

The school close by blasts their speakers everyday at 7:30 am. If you're a light sleeper like me, brings ear plugs.

Great location in the old quarter. Staff was very helpful. Rooms were good, as expected from the pictures. Breakfast was also good.

Stayed in April 2024

The rooms are pretty small in size and as is common in SE Asia, the AC turns off with the key card. The room can get pretty stuffy until the AC ramps up again.

Located in Historic Hanoi makes it convenient to tour the city. The hotel staff were very friendly and accommodating. They exchange money at the hotel making it very convenient. Hotel is very clean as well.

Stayed in March 2024