No.02, Tran Hung Dao street, Lạng Sơn, Vietnam
#4 of 17 hotels in Lạng Sơn
Guests' ChoiceBased on 41 hotel reviews
8.8Cleanliness
9.3
Comfort
9.5
Location
9.4
Facilities
9.1
Staff
9.0
Value for money
9.0
Free WiFi
8.9
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Showing 1 – 25
Reviewed: 26 April 2024
Nhu
Singaporegood location and value for money. Room is new and clean and modern
Stayed in April 2024
Reviewed: 12 March 2024
Wendy
United KingdomEverything was great
Stayed in March 2024
Reviewed: 4 March 2024
Thi
VietnamNothing
Everything is perfect, I have not had a chance to try breakfast, but I definitely do it next time
Stayed in March 2024
Reviewed: 16 January 2024
Michael
DenmarkOnly indoor pool and sauna is gender divided
Very big, but also extremely comfortable. Nice view from 14th floor. Breakfast is served at 6th floor with possibility of sitting outdoors. Wonderful
Stayed in January 2024
Reviewed: 19 November 2023
Miriam
United KingdomThis was an excellent hotel - incredible value for such a luxurious place. We were particularly surprised at the quality of the breakfast which, given that it was included, was really good. The only drawback was that the walk to town wasn't particularly scenic - but that really didn't matter given how comfortable the hotel was.
Stayed in October 2023
Reviewed: 17 September 2023
Lan
NetherlandsThe staff was very friendly and helpful. Big plus that we could park our motorbike in the garage for free. The bed was really comfortable and much needed after exploring the northern part of Vietnam by motorbike.
Stayed in September 2023
Reviewed: 22 August 2023
Xie
SingaporeHelpful & friendly hotel staff.
Breakfast need to in proof. Less food to choose
Stayed in August 2023
Reviewed: 30 July 2023
David
United StatesPrice of the beer. :)
Everything was great, from the free underground secure parking, the friendly staff, comfortable, clean room. Great Hotel.
Stayed in July 2023
Reviewed: 18 June 2023
Andy
VietnamEvery staff we met was very helpful and friendly! The room was clean and spacious. The bathroom has good water and sufficient amenities. Good location with a nice view overlooking the city. Good experience overall!
Stayed in June 2023
Reviewed: 8 December 2021
Olesea
VietnamThere was a misunderstanding - we booked a room for 2 nights, but we got our access cards blocked on the second evening, because the reception staff thought we would stay only one night. It was a strange explanation, given the fact that our luggage was in the room and we came by in the afternoon, too. Fortunately, it got solved quickly and it did not affect our overall experience. Another aspect I would like to mention refers to the deposit upon check in - nobody asked for one, but I was refused to pay for the spa treatment upon check out because of non existent deposit, which made sense. As a luxury hotels group, I would expect to be informed about everything upon check in, leave a deposit payment and enjoy all the facilities without carrying the money with me.
It was our first stay in a Vinpearl hotel and it exceeded our expectations, especially in a less touristy destination. The hotel is very nice and clean, located in the center of the Lang Son city, which surprised us a lot with its charm, cave and gorgeous mountain scenery. The room was perfect, it got everything we needed. Aside from a very accommodating staff, facilities are well maintained and clean. We enjoyed swimming in the pool and we totally recommend everyone staying in this hotel to try their amazing spa. It was literally one of the best body treatments we received in over one year in Vietnam - no talking/whispering, soothing music in the background, very attentive and delicate staff, the reflexology massage was wonderful. Breakfast was very tasty and we also enjoyed the food ordered for dinner in their restaurant. Overall, it was a perfect stay in a lovely city :)
Stayed in November 2021
Reviewed: 11 November 2021
Vinh
VietnamNot at all
Customer service and reservation support are pretty good and for customer
Stayed in November 2021
Reviewed: 27 May 2024
Milo
AustraliaIncredibly expensive laundry service. 1.5 mil VND for less than a back pack worth of clothes.
Stayed in May 2024
Reviewed: 1 May 2024
Tran
VietnamThere are no comments available for this review
Stayed in May 2024
Reviewed: 8 April 2024
Tony
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 January 2024
Dieu
VietnamThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 December 2023
Reshan
South AfricaThere are no comments available for this review
Stayed in November 2023
Reviewed: 28 November 2023
Lauren
AustraliaThere are no comments available for this review
Stayed in November 2023
Reviewed: 22 November 2023
Sam
United KingdomThere are no comments available for this review
Stayed in November 2023
Reviewed: 13 July 2023
Hung
VietnamThere are no comments available for this review
Stayed in May 2023
Reviewed: 21 June 2023
Ellen
IrelandThere are no comments available for this review
Stayed in June 2023
Reviewed: 19 May 2023
Xuan
GermanyThere are no comments available for this review
Stayed in May 2023
Reviewed: 6 May 2023
Nguyen
VietnamThere are no comments available for this review
Stayed in May 2023
Reviewed: 6 May 2023
Nguyen
VietnamThere are no comments available for this review
Stayed in May 2023
Reviewed: 6 May 2023
Nguyen
VietnamThere are no comments available for this review
Stayed in May 2023
Showing 1 – 25
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