Cleaning of shower drain was not properly done upon arrival.

Balcony room is lovely and confy. The location is amazing, walking distance of everything in the old town and the staff is kind.

Stayed in May 2024

Handy location. Balcony above the busy street

Stayed in April 2024

bathrooms need updating

great location

Stayed in March 2024

The beds were hard and bathroom needed a good clean . The room itself was clean though .

The property was in a great location. Such cute alleyways and cafes surrounding it. And not as hectic as near beer street / backpackers .

Stayed in March 2024

Very central, nice room with balcony, nicely decorated.

Stayed in January 2024

I had to book extra night since I arrived a day earlier. This room was horrible, it had no window and smelled like a mould. The bin was full, the toilet paper roll almost all used :( Bedsheets and towels in horrible condition.Due to humidity there were some flying bugs, luckily they werent mosquitos. So I would recommend you to avoid the room 201.

Next day I could go to the room I actually booked and it was very nice. All clean and the bedsheets and towels in good condition and clean. It had a balcony and the soundproofing actually works in this hotel. I loved, that they had heating, when I was there, the outdoor was freezing and it was a bliss to have warm hotel room :) The stuff is great, they dont speak english but using a translation app, everything works out just great. Very helpful and nice people. Every facilities like water and toilet paper were provided, the location is superb, just next to St.Joseph church and in the middle of old quarter. Many food stands and restaurants, coffee shops etc availiable 24/7. So, I'd recommend you to ask a room with a balcony for your great experience.

Stayed in January 2024

The street you cannot pảrk and load. The street ís too narrow.

Clean and locate in town

Stayed in January 2024

Staff was efficient and friendly but limited communication beyond the standard check in and out due to language barrier. Had to use Google translate to communicate but eventually all worked out.

Location was great! Convenient and very central to anywhere within old quarters. The cathedral as a landmark was excellent.

Stayed in January 2024

Was a little noisy but it was New Year’s Eve. Other nights it is quiet.

Amazing convenient location. In a gorgeous little street next to St Joseph’s cathedral.

Stayed in January 2024

Room on a 2nd floor. Can be a bit noisy at night. Bottom walls of the bathroom need a scrub down. A bit mouldy.

Had upgraded us to a bigger and better room FOC - Thank you. Room is comfortable and clean. Staff help to arrange a limo to the airport. Location is excellent for shopping and eating.

Stayed in November 2023

The beds they put 2 mattresses together and very uncomfortable with the seams poking you in the back. Not sure why didn’t just have one mattress.

Clean fairly quiet.

Stayed in July 2023

The bad thing is that the refrigerator turns off when I'm not in the room.

It was easy to visit.

Stayed in May 2023

difficult to speak to staff as no one speaks English. says it’s a 24hr reception but they’re asleep on the sofa by the door?

great location, clean and comfortable

Stayed in May 2023

Great sized room, clean and comfortable. Great location just in the middle of the Old Quarter.

Stayed in January 2023

The St Joseph church is nearby and the bells ring at 5am, nothing the hotel can do about it just something to know.

The room was spacious with comfy bed and quiet. The balcony was lovely and we really enjoyed our stay there. Overall I would 100% recommend this hotel. Clean and in a super convenient location.

Stayed in January 2023

Could improve cleanliness and upkeep of property.

Great location, helpful staff, balcony fantastic. Easy walking distance to many attractions.

Stayed in December 2022

The drawback to the convenient location in the center of Old Quarter was that the noise of the neighborhood echoes up the walls of the buildings in the alley to the balcony window. There seemed to be a constant buzz of honking that is Hanoi with short snatches of silence. The nearby St Joseph Cathedral bell would chime also though it wasn't as bad as expected. The sheets were stained dirty when we checked in but were replaced when asked. It would go a long way to guests feeling comfortable if the stained sheets were replaced with clean new ones.

The location in Old Quarter west of Hoan Kiem Lake was very convenient for accessing many of the local restaurants and sights. Our room happened to be high up so we enjoyed views down the small Old Quarter street to see people going about their business. The view from the balcony wasn't the prettiest but you did feel like you were part of the neighborhood. The value of the stay was excellent regardless of the shortcomings.

Stayed in December 2022

Hot water kettle was old and small, can be changed.

I opted for room with balcony and i am happy that i made this choice. It was spacious. Bed was comfortable. Location is near to lake and other parts of old quarter.

Stayed in November 2022

Only water, no fruit or hot drinks provided.

The location was great, very close to St Joseph's Cathedral.

Stayed in December 2022

Size of the room

Location of the hotel

Stayed in November 2022

Room without window, ventilation fan was a bit noisy.

Affordable price. Staff is helpful.

Stayed in October 2022

The corridor didn’t look very nice but the room and the reception are clean.

The room is very big, clean and comfortable. The staff was very helpful and nice to us. Location is good in a quiet area. St Joseph’s cathedral is very closed and the main attractions are easily reachable in 10-15min walk.

Stayed in September 2022

there was no hot water

staff was very friendly and the location is perfect!

Stayed in September 2022

bed sheet kinda wet

everything was great

Stayed in April 2022