Tuan Chau Wharf , Ha Long, Vietnam
#14 of 311 hotels in Ha Long
Guests' ChoiceBased on 792 hotel reviews
9.3Cleanliness
9.5
Comfort
9.4
Location
9.7
Facilities
9.3
Staff
9.8
Value for money
8.8
Free WiFi
6.9
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End of dialog contentReviewed: 28 March 2024
Larry
AustraliaPretty dead at night
Super clean and comfortable room, food was excellent and staff went above and beyond to take care of our every needs. Make sure to let them know in advance your dietary requirements, we're vegan and had a difficult time finding good food when travelling but they fed us really well. Highly recommend!
Stayed in March 2024
Reviewed: 28 March 2024
Linda
JapanNo dislikes.
Everything was great -from amenities to staff to excursions. Room was very nice and everything was so clean. Food was also wonderful! And the views 😍 . It was the best experience.
Stayed in March 2024
Reviewed: 27 March 2024
Eva
SpainRoom was spacious with amazing seascapes and gorgeous contemporary design. Cheerful and helpful staff who went above and beyond to make our stay comfortable. Food was ok, nothing fancy but was tasty and with plenty of options to choose from. Bus ride to and from the cruise was punctual and very comfortable.
Stayed in March 2024
Reviewed: 27 March 2024
James
New ZealandStaff: exceptional Food: excellent Itierary: well spaced out and organized Room: AMAZING 10 out of 10 for Le Theatre cruise
Stayed in March 2024
Reviewed: 26 March 2024
Tamytrice
South AfricaNothing
Halong bay was heavenly and the boat itself was very beautiful too. We booked the 2 nights package and loved the 2nd day itinerary where we biked to the old village, met lovely local people and had a delicious meal. We even did fish massage which was so weird but fun lol Highly recommend this excursion and this tour company!
Stayed in March 2024
Reviewed: 26 March 2024
Mark
New ZealandNothing
We got upgraded for our honeymoon and the staff went above and beyond for it. We really appreciate it and couldn't be more thankful to everyone aboard.
Stayed in March 2024
Reviewed: 25 March 2024
Danny
AustraliaOur room was a bit small for 2 people, food was okay, services such as spa are pricey
Staff was exceptional, Sam was our butler and he was extremely helpful. I was on the cruise simply for some quiet time, so I didn't bother with any other activities such as kayaking or exploring villages. Sam ensured that he accommodated my request, and I had a great time. The boat overall is really nice and suitable for taking photos to put up on Instagram, the interior was just amazing.
Stayed in March 2024
Reviewed: 25 March 2024
Andrea
DenmarkHappy hour could be improved
Beautiful boat and very good service, huge food portion that we couldn't finish which felt a bit wasteful but overall a very good experience.
Stayed in March 2024
Reviewed: 25 March 2024
Kelly
IrelandThe drinks were more on the expensive side- about 250,000 for a glass of wine. Beer was cheaper. They did do a happy hour though from 5-9 which included all drinks.
The boat itself is gorgeous and has a nice amount of rooms but not so much that the boat is packed with people. The lunch/ dinner/ brunch was 10/10. The staff were incredible. We really enjoyed the kayaking and squid fishing!
Stayed in March 2024
Reviewed: 20 March 2024
Samantha
CanadaHalong bay is a beauty and you should not miss out on it if you're ever in Vietnam. We also felt lucky we went with Le Theatre cruise because the experience we had was absolutely amazing. Everything from start to finish was done to perfection, the food, the service, the atmosphere, we couldn't fault a thing. 10/10
Stayed in March 2024
Reviewed: 19 March 2024
Mathilda
United KingdomMore entertainment after dinner would be good, it felt like everything stopped at 8pm and most people therefore just went to bed!
Had a wonderful time, the boat is beautiful and the staff were very helpful and friendly. The activities were fun.
Stayed in March 2024
Reviewed: 14 March 2024
Marco
AustriaWe had an absolutely wonderful time, met some amazing people and shared many fond memories with them. Strong recommendation on booking the 2 nights package instead of 1 night because the 2nd day biking in Cat ba was the highlight of the tour. The activities are well organized and didn't feel rushed. Food was amazing and service was top notch. Would do this again in a heart beat!
Stayed in March 2024
Reviewed: 14 March 2024
Junko
JapanThe boat is very clean and modern. We had a free upgrade to an upper deck room which came as a nice surprise. Everything ran smoothly and the staff took really good care of us so many thanks to them especially Lilian. We don't really leave review unless something really bothers us but we felt Lilian in particular and her team in general deserved a shout out for their incredible effort to make us feel at home. 10/10 recommend!
Stayed in March 2024
Reviewed: 13 March 2024
Karishma
United KingdomThe itinerary has too many gaps. We did the three day itinerary and the third stay to see the caves was a waste of time. I wish they would allow you to see cat ba island on the second day and then allow you to go back to Hanoi. After cat ba island you have nothing to do from 3pm.
We are vegetarian and thought we might struggle on a cruise. However the staff went above and beyond and catered for our diet with delicious food. The staff are amazing and the properly is clean
Stayed in March 2024
Reviewed: 13 March 2024
Charlie
United KingdomFood was very good and off good quality. Room spacious and clean. Staff catered very well for vegetarian needs. Peter the cruise manager and John our personal waiter were excellent and attentive.
Stayed in March 2024
Reviewed: 13 March 2024
Lukas
BelarusThe best cruise we've been on. Crew members and staffs are super kind, caring, informative and some have great sense of humor even :) Food was amazing and rooms are very very clean. The overall experience was awesome and we'd highly recommend this tour and cruise company!
Stayed in March 2024
Reviewed: 13 March 2024
Elise
GermanyNew, clean, well equipped boat with well thought out itinerary and plenty of food options for everyone
Stayed in March 2024
Reviewed: 12 March 2024
Jordan
United KingdomNothing
Spacious room, clean, good food and service. Your/boat manager Peter was super friendly and helpful as was Jennie when booking.
Stayed in March 2024
Reviewed: 12 March 2024
Florencio
Austriawifi could be better
Please do not miss out on this excursion, it was so much fun and valued for money. Everything was included so we only paid for the drinks we had which was slightly pricey but acceptable given we were on a cruise. The boat was beautiful and well equipped and our room was absolutely stunning, especially the huge balcony where we spent most of our time during the 2 days and 1 night trip. Food was plenty and tasty, and everyone was so friendly and helpful. We would for sure do this again!
Stayed in March 2024
Reviewed: 12 March 2024
Álvaro
PortugalNothing at all
It really was one of the most amazing experiences we've had during our time in SEA. Words can't describe the breathtaking beauty of Halong bay and seeing it while cruising with Le Theatre cruise was heavenly. My partner and I were absolutely happy with our decision of choosing this company and we enjoyed every minute onboard. Everything from start to finish was done to perfection, and everyone always with a smile on their faces. We 100% recommend!
Stayed in March 2024
Reviewed: 11 March 2024
Donato
SpainThe boat was very well kept and spotless clean. The staff is absolutely wonderful, very attentive and polite. The food was delicious and dinner was outstanding. The cruise director, Peter, was wonderful and made sure we were having a great time. 100% recommended! It was just magical
Stayed in March 2024
Reviewed: 10 March 2024
Haron
BelgiumThere was nothing we didn't like! They did everything to make our stay unforgettable. We enjoyed a lot during our stay
The staff was very nice and food was delicious, we didn't expect to have a lot of activities but the staff surprised us and we enjoyed each second of our trip on the boat.
Stayed in February 2024
Reviewed: 9 March 2024
Frank
LuxembourgThis Cruise was everything they promised: From Pick-up until drop-off in Hanoi everything went smoothly. A very friendly and committed Staff, very clean and comfortable room and facilities. The food was excellent, a bit too much though. Here I would recommend to offer guests a Menu to choose items from rather than serving a Set Menu.
Stayed in March 2024
Reviewed: 7 March 2024
Steve
GreenlandOne of the best experiences we've had in years of travelling around the world. The boat was absolutely stunning and Halong bay is heavenly gorgeous. 10/10 for service and the food was amazing too. Worth every penny!
Stayed in March 2024
Reviewed: 7 March 2024
Tania
AustraliaWifi signal not that strong but wasn’t an issue
Everything! It’s clean, modern, the room was so nice!
Stayed in March 2024
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