Great hotel with comfortable rooms, really good breakfast, pool and gym. Ms Sue was very attentive, helpful and friendly. Room service pizza was decent.

Stayed in May 2024

N/A

The staff was beyond amazing, helpful and cheerful. They offered us a lot of info and support. You also get a free bike. The rooms were huge and super comfortable. The breakfast was full of options and the area is super quite ! Loved the hotel

Stayed in May 2024

Clean, very nice breakfast, very nice staff, nice pool

Stayed in May 2024

NA

Golden Holiday has the best breakfast I have ever had, so many good options to choose from. The room was nice and clean. The staff was amazing and helpful. Mom and I enjoyed the pool, and the free bicycles to cruise around town. Highly recommend

Stayed in May 2024

Recomondation to the management: - The check in process must be faster and easier. Don't let the customer work and let him fill a form online to scan a QR code. Customer doesn't want work during his vacation. - Don't let the receptionist read a full document in front of the customer with the hotel activities and opening times which he will forget after 5 minutes. Put the document into his room on the desk. At least the receptionist must give the joyce to the customer to listen or to read this document by himself. - After measuring the room size including the bath room the size was around 25m2. On Bookin.com you post 30m2. You must change this mistake because of some customers already complaint about it.

Positive: - Room had everything what you need and with a well set up - staff was overall friendly - Breakfast had a nice wide variation - restaurant was ok with a medium large menue list - price of 33 US$ for one night include breakfast is affordable - location good Additional comments: - Positive: The receptionist took my objective complaints very well and told me she will inform the management. - The hotel is older and from behind outside it looks not very well maintenanced. In the bathroom there is an issue with lime on the tiles from the water - I still would give 4.5 star rating so there is no 4.5 star I round up to 5 star.

Stayed in May 2024

nothing. this place is perfect. the rooms are spacious and quiet. Also, it is close to beach that’s also cherry on the top.

They provided a great service, explained everything you needed to know and experience in hoi an. The breakfast has wide range of choices and all the staff provide excellent service. look for Ms. Sue, she will definitely make sure you will have a good time in Hoi An.

Stayed in May 2024

Great location, friendly staff, clean room with comfortable mattress

Stayed in May 2024

Nothing

Ms Sue at the reception was exceptionally thorough and kind, she took the time to sit with us when we check in and provided a run through of the sites and sees within the Hoi An district. She provided recommendations and advice on the prices and made sure we were aware of intricate things like timings. Thank you Sue. The hotel massage was great too, the location they have is a separate area below the hotel, which was decorated well, air condition and smelled great, better than normal massage parlours in the area which are ppls homes

Stayed in May 2024

Breakfast buffet has a good variety of food

Stayed in May 2024

Great hotel, helpful staff and good location considering the free bike rental!

Stayed in May 2024

Breakfast was a bit limited, especially for diabetics. The bikes could and should be better maintained, two had poor brakes.

Lovely helpful staff. Xx Free bike

Stayed in April 2024

Nothing bad to say.

Best hotel we've stayed in. It was my partner's birthday and I had messaged ahead asking to have a bottle of bubbles put in our room when we arrived. The staff went above and beyond to decorate the room with balloons and banners and even provided a cake and candle, it was such a lovely gesture. Throughout our stay the staff were all incredibly helpful and attentive, particularly Ms.Sue and her team at reception - lots of recommendations for where to eat, tailors and places to visit. Lovely pool with large towels provided. The gym is small but fine for a basic workout. Free bike rental is a bonus as Hoi An is very cycle-able.

Stayed in May 2024

Arriving at the hotel, the staff warmly entertained and detailed Huian attractions. The hotel has a rich breakfast and comfortable rooms. The hotel has a swimming pool to swim in the hot summer.

Stayed in May 2024

Everything was amazing. The staff were extremely helpful and kind and the rooms / facilities / pool were also amazing. The location of the hotel was perfect and we could easily get to everywhere within a couple of minutes. Absolutely loved our time here!

Stayed in May 2024

Incredible hotel, great room, extremely friendly and helpful staff.

Stayed in May 2024

The facilities are in great condition. The service couldn’t be better, they are always trying to help without trying to sell more. Breakfast is excellent. Old quarter is located 15 mins walking from the hotel, so I think it’s perfect so you can avoid all the noise from crowds.

Stayed in May 2024

The staff were amazing and friendly. So welcoming and informative. The breakfast was really good, room was so comfy and the pool area was amazing. They have massive towels available at the pool for you to use!

Stayed in May 2024

Nothing. Though check your bikes before heading out as some need a little work.

Staff were exceptional! Hotel has stunning decor in my opinion. Lovely pool. Good location - 5 minute bike ride to town. Very comfortable hotel and will definitely stay here again. Breakfast was great - try the pancake (actually a crepe) - was delicious. BTW: It’s worth eating at the restaurant if you’re too tired to go out. The Vietnamese dishes we had were authentic, fresh and as good as any in Hoi An.

Stayed in May 2024

The staff at this hotel are fantastic. On arrival Miss Sue gave us the run down of what we could see and do in and around Hoi An complete with map and a list of recommendations. Had a really lovely afternoon enjoying the pool and cocktails, and the laundry service was great. The room itself was a good size, comfy bed and pillows. I would recommend Golden to my family and friends.

Stayed in April 2024

We liked a lot our stay in Golden Holiday Hotel & Spa. The staff was very kind and helpful all the time. Excelent breakfast with both continental and asian meals. It is possible to book various trips through the reception. They can also arrange the renting of a scooter. We highly recommend.

Stayed in May 2024

The staff, the facilities and the breakfast amazing

Stayed in May 2024

Nothing

Very comfortable. Great location. Nice pool. Friendly helpful staff.

Stayed in May 2024

Very nice hotel and the staff were all amazing! The breakfast is the best we have had in Vietnam! The staff are extremely helpful and booked us the memories show as well as gave us lots of advice on where else to visit while in Hoi An!

Stayed in May 2024

Everything was excellent. We wouldn't change a thing!

This was an amazing place to stay! Very nice rooms. Awesome location. Breakfast was a wonderful buffet style with something for everyone in my family. Staff were super nice and helpful. Recommended some show to see and places to visit where we had the most amazing experiences. Definitely book this hotel if you are visiting Hoi An. Very clean and wonderful amenities!

Stayed in April 2024