53-55 Hang Trong, Hoan Kiem, Hanoi, Vietnam
#551 of 879 hotels in Hanoi
Guests' ChoiceBased on 95 hotel reviews
7.9Cleanliness
8.3
Comfort
8.6
Location
9.3
Facilities
8.0
Staff
8.5
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 15 April 2024
Carlothetraveller
JapanBreakfast was nice. Hotel staff were always helpful.
Stayed in April 2024
Reviewed: 9 April 2024
Neil
TaiwanAir conditioning could be better, rooms at the front are noisy, breakfast was a little sparse
Location, swimming pool, comfortable bed,
Stayed in April 2024
Reviewed: 22 February 2024
Gordon
United KingdomCentral position, close to Turtle lake.
Stayed in February 2024
Reviewed: 28 January 2024
Jill
SingaporeEverything was good and except the door lock always make alarming noise. Like a siren. Need to open and lock again. Very inconvenient.
Breakfast spread meets expectation. Good spread of selection. Staffs are helpful and friendly. Room is comfortable.
Stayed in December 2023
Reviewed: 24 December 2023
Wilhelm
United StatesLocation
Stayed in December 2023
Reviewed: 17 December 2023
Lucy
United KingdomThe windows were internal on our rooms. But we didn’t spend much time indoors in daylight hours so not really a worry
Excellent location close to beautiful lake/ train street / old town and markets. The breakfast (and the breakfast staff) were amazing
Stayed in December 2023
Reviewed: 5 December 2023
Danziger
AustraliaStreet could be a bit noisy
Great.lcation
Stayed in November 2023
Reviewed: 28 November 2023
Michael
Australiabreakfast buffet was a bit limited in choice
Good location
Stayed in November 2023
Reviewed: 16 November 2023
Margaret
IrelandVery comfy
Stayed in November 2023
Reviewed: 1 October 2023
Jannette
AustraliaNot enough tables and chairs by the pool. Once we went to the pool for the kids but there were 3 other families there and we had no where to sit and put our things.
Staff were very friendly, rooms very nice and clean, a little on the smaller side but well priced for location and included breakfast.
Stayed in September 2023
Reviewed: 17 September 2023
Greg
New ZealandNothing really
Fantastic location, very helpful staff, nice cosy decor….
Stayed in September 2023
Reviewed: 24 August 2023
Fabiola
GermanyBreakfast was not that good. Too expensive for what you get.
Large connecting family rooms. Nice little pool ( it’s really very small but ok for refreshing in the summer heat)). Friendly staff. Perfect location near the lake.
Stayed in August 2023
Reviewed: 20 August 2023
Alex
AustraliaLocation was perfect. Connecting rooms were great for the family
Stayed in August 2023
Reviewed: 31 July 2023
Anna
AustraliaCrack/leak in the bath, not very sound proof so not good if you have noisy neighbours in the rooms upstairs or next door.
Good service, comfortable bed, good location
Stayed in July 2023
Reviewed: 29 July 2023
Maree
Australiastaff were a little reserved when asking for assistance or advice
great location and facilities including pool
Stayed in July 2023
Reviewed: 12 July 2023
Jason
AustraliaRoom size.
Location.
Stayed in July 2023
Reviewed: 1 May 2023
Cinthya
MexicoRooms have musty smell. they need more ventilation.
the location is great!
Stayed in April 2023
Reviewed: 27 April 2023
Hayley
Australianothing
it was in a great location
Stayed in April 2023
Reviewed: 25 April 2023
Grant
Australiawe had no outward facing windows as it was an internal room
we had a double attaching room, which is perfect for our family of four, location was perfect
Stayed in April 2023
Reviewed: 19 April 2023
Marie
United KingdomBad smell in rooms. Breakfast room felt airless.
Nicely decorated. Comfortable beds.
Stayed in April 2023
Reviewed: 17 April 2023
Marie-pier
CanadaYou hear the noise between the rooms. It was a bit humid in the rooms. Hard to make clothes dry after a rainy day.
Location is really good Staff was helpful, friendly, polite From the 8th floor, we did not hear the street noise Airport pickup is reliable Pool is on the 9th floor and give you a space to relax. Water was cold in April.
Stayed in April 2023
Reviewed: 12 April 2023
Helen
United KingdomWhen I booked this room it said I had an upgrade to an executive double room due to my genius level with booking.com. However when we arrived I was told that that offer no longer existed and I was given room with a window but no natural light. I would never have booked type of room without the offered upgrade. The hotel was fully booked so had no choice but to accept as we were a group with 3 rooms and wanted to stay together. my daughter and partner also had the same issue. I found the room slightly claustrophobic but as only staying 2 nights only accepted it. Booking.com need to make sure of these upgrades they offer before confirming booking. I would have been prepared to pay more.
The room itself was very comfortable with a large comfortable bed and good bathroom. Facilities were good with a swimming pool on the roof. Breakfast was good and there was a bar and restaurant, although did not use. Reception area very attractive.
Stayed in April 2023
Reviewed: 2 April 2023
Kristiina
FinlandCoffee was a little bit burnt some day.
Some noisy neighbours, but otherwise nice and quiet. Very good location, and good selection at the breakfast.
Stayed in March 2023
Reviewed: 1 April 2023
Lynda
United KingdomNeeds netflix, only 2 English channels
The room was amazing and great location
Stayed in April 2023
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