55 Hang Buom, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam
#169 of 882 hotels in Hanoi
Guests' ChoiceBased on 1078 hotel reviews
8.9Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.7
Staff
9.5
Value for money
9.0
Free WiFi
8.5
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End of dialog contentReviewed: 20 May 2024
Manuel
Uruguay-
In line with expectations
Stayed in May 2024
Reviewed: 18 May 2024
Amber
United KingdomNothing
Good location and friendly staff, included breakfast was good
Stayed in May 2024
Reviewed: 14 May 2024
Santina
AustraliaAmazing location and facilities are decent - more old fashioned and vintage feel.
Stayed in May 2024
Reviewed: 13 May 2024
Matthew
CanadaNothing :)
Nice size room. Comfy bed. Very friendly staff. The hotel is in a great location for walking to places.
Stayed in May 2024
Reviewed: 10 May 2024
Aoife
IrelandBob and his staff were very accommodating. We had a late check in and they were very efficient in getting us checked in. The location is great. It’s in the heart of Hanoi in a vibrate part of the city.
Stayed in May 2024
Reviewed: 8 May 2024
Ailbhe
IrelandNothing , everything was great
Really good location and a really nice room. Staff were lovey ☺️
Stayed in May 2024
Reviewed: 8 May 2024
Nic
AustraliaVery good location in the old quarter close to many great eating spots. Bob is very knowledgeable about the area and things to see. He can help arrange transport and tours.
Stayed in May 2024
Reviewed: 6 May 2024
Missjoyceb
PhilippinesNone
Location, breakfast, organizing tour, perfect staff
Stayed in May 2024
Reviewed: 6 May 2024
Daniel
IrelandBeds were very comfortable. Staff were extremely friendly and helpful. They helped organise a taxi to the airport for me as well. The location is very good as well, very close to everything!
Stayed in May 2024
Reviewed: 5 May 2024
David
SpainThe staff (recepcionist Bob)was lovely, got us a taxi to the airport, very good location, the room was good and clean with everything we needed
Stayed in May 2024
Reviewed: 4 May 2024
Ella
United KingdomNothing!
Super comfortable (best bed in Vietnam!), very welcoming staff and perfect for our trip. Checked in at 1am without any issue, no problem at all. Air con on in room on arrival. Arranged a very reasonably priced transfer to the airport and couldn’t have been more helpful, stored our luggage free of charge. Super friendly staff and excellent English.
Stayed in May 2024
Reviewed: 3 May 2024
Tharangini
CanadaThis hotel was fantastic, location was perfect near all the tourist spots. Staff were friendly and helpful. Jack Son and the team helped us with all our bookings and trips (Halong Bay cruise and Sapa train/bus tickets). Breakfast was also included with many options. Highly recommend this hotel.
Stayed in May 2024
Reviewed: 2 May 2024
Mohan
Australiadampened street sounds late at night. No problem falling asleep.
Spacious room with street outlook. Great location. Great staff.
Stayed in April 2024
Reviewed: 1 May 2024
Bhavin
IndiaRooms small no window . In some rooms
Very much centre from everything. Every place is just nearby form the hotel .happening place for the night ..and for family also
Stayed in May 2024
Reviewed: 30 April 2024
Kristine
AustraliaThe staff assisted us in arranging transfers from the airport after a late flight. Fantastic service and everyone was very friendly. Right in the centre of the old quarter however not much street noise in the room.
Stayed in April 2024
Reviewed: 30 April 2024
Ricardo
MexicoThe service was awesome, I’d like to specially thank to Bob, he helped us a lot with everything ( loundry, transportation, tours, etc) don’t hesitate to ask him for help. The hotel is located right in the middle of the old quarter, so it’s the perfect location to explore Hanoi.
Stayed in April 2024
Reviewed: 28 April 2024
Joey
AustraliaWe were put in a small room without windows near the stairwell to the restaurant and lobby. It gets quite noisy from time to time.
Staff were very helpful and friendly. The breakfast was simple but delicious. The location is perfect, very close to beer street and night market. Plenty of restaurants around.
Stayed in April 2024
Reviewed: 28 April 2024
Beccy
United KingdomAmazing customer service and nice room, breakfast included! Bob was very friendly and very helpful
Stayed in April 2024
Reviewed: 26 April 2024
Maximilian
AustriaThe owner is a real gem! He tries to fulfill all the wishes of his guests. If you need a transfer or a tour, he is the right one to talk to. The rooms are small but very clean. The Hotel is right in the center of the historic quarter of Hanoi, you get everywhere within minutes by foot. The breakfast has a little buffet and you get to order fresh things from the menu. Very delicious! We will definitely come back!
Stayed in April 2024
Reviewed: 26 April 2024
Erika
HungaryThe Hotel very clean , with friendly peopels, Bob and Jack very much helped for us! Thank you!
Stayed in April 2024
Reviewed: 24 April 2024
Paul
CambodiaThe room was good and the hotel is well located. You can book a transfer to the airport directly with the hotel. The staff is happy to help!
Stayed in April 2024
Reviewed: 24 April 2024
I
IndonesiaThe room was small but it was OK and clean
The location was close to the lake, shops, water puppet theater, etc. Night market was just on the street in front of the hotel. All of the staff, especially Jak Son and Bob, were very helpful and they arranged our tours. They even kept our luggage when we went to Sa Pa for four days. The lady prepared and cooked breakfast very well.
Stayed in April 2024
Reviewed: 23 April 2024
Mihaela
CanadaIt can be noisy during night
The hotel is in the Old Quarter where the action is. Staff is friendly and helps you with booking tours, information. Breakfast was very good.
Stayed in April 2024
Reviewed: 23 April 2024
Melinda
IndiaThe lock on the door did not work.
The hotel location was great. The breakfast was what was expected. Nothing amazing. Coffee was good.
Stayed in March 2024
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