33 Hang Quat Street, Hoan Kiem, Hanoi, Vietnam, Hoan Kiem, Hanoi, Vietnam
#107 of 871 hotels in Hanoi
Guests' ChoiceBased on 999 hotel reviews
9.1Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.8
Staff
9.7
Value for money
9.2
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End of dialog contentReviewed: 22 February 2024
Vishal
IndiaAmazing stay at Golden Sun hotel Hanoi, most friendly staff ever! Tom, Hai and Linh are just amazing and so friendly. They're always there to help you with anything you need. Breakfast was just amazing and we could find many Indian restaurants nearby. Train street, lake and puppet show is at a walking distance. Really couldn't ask for more. Thanks Golden Sun hotel!!
Stayed in February 2024
Reviewed: 21 February 2024
Daria
Russiasometimes it was a bit noisy in the evening or early morning, but not always. Shampoo is very bad.
Staff is extremely friendly, especially we would like to say thank you to Ling and Hai, they were very helpful. But not only them, staff is amazing! location is in Old quarter is good.
Stayed in February 2024
Reviewed: 21 February 2024
Dan
CanadaThe staff were super friendly and helpful and the area was right in the busy area of town Good breakfast every morning with fresh fruit and different types of eggs off a menu
Stayed in February 2024
Reviewed: 20 February 2024
Alicia
CanadaThe rooms felt a bit dated, but I think this might just be symbolic of the location — very close to the old quarter, so everything around seemed to have a similar vibe.
Hotel was in a great location and the staff were super lovely. Very responsive and helped me to book transportation, tours, and even made me a little breakfast to go before my early morning flight. Very happy overall!
Stayed in February 2024
Reviewed: 17 February 2024
Mark
United StatesNothing really
Excellent location right in the heart of old quarter. Tom who runs the hotel is one of the best hotel people I ever had. Took care of all my needs, excellent organizational skills and cared
Stayed in February 2024
Reviewed: 17 February 2024
Darren
AustraliaBed was a little firm
The staff were very helpful going out of their way to assist when needed.
Stayed in February 2024
Reviewed: 15 February 2024
Jaime
AustraliaThe staff was amazing, the facilities are nice, in the hearth of the old city. I really recommend this hotel ✌️
Stayed in February 2024
Reviewed: 14 February 2024
Anuradha
Malaysia-
Tom was a great host and very helpful
Stayed in February 2024
Reviewed: 13 February 2024
Thomas
GermanyPerfect location, clean large rooms, delicious breakfast and great, helpful and very friendly staff. We had a wonderful time here, a week around Tết holidays, and can absolutely recommend the hotel!
Stayed in February 2024
Reviewed: 11 February 2024
Tuyen
VietnamFriendly staffs good location
Stayed in January 2024
Reviewed: 11 February 2024
Shubham
IndiaEverything is good. Just a small thing, the pressure in the shower was a little bit low. This is a very small thing so not a deal breaker for me.
The location is the biggest plus.
Stayed in February 2024
Reviewed: 8 February 2024
Christine
United StatesThe layout of the building made for poor acoustics so that sound traveled far. Bring earplugs if you’re a light sleeper. Hopefully you won’t encounter the rude guest having a 15 minute conversation in the hallway on speaker phone late in the evening like we did.
Hotel is in ideal area for walking to many sites. 4 minute walk to the lake. Not the fault of the hotel but it can be noisy due to other guests lack of courtesy. All room are off a center spiral staircase so sound traveled far. We were on the 3rd floor and could easily hear guests on 1st floor talking in reception area. Best part of the accommodation was the genuinely nice staff. Always rushed to get the door for us when they saw us coming or going and always pleasant. Wifi dropped out quiet frequently. Not sure if it was just an issue during our stay or an ongoing issue. It wasn’t imperative to us so I didn’t mention it to staff.
Stayed in February 2024
Reviewed: 7 February 2024
Tuyen
VietnamFriendly staff, good location
Stayed in January 2024
Reviewed: 6 February 2024
David
CanadaN/A
Good location Clean facility, daily room cleaning without request Pleasant staff Excellent breakfast
Stayed in February 2024
Reviewed: 6 February 2024
Shunya
JapanEvery service that I took was amazing!
Stayed in February 2024
Reviewed: 6 February 2024
Matthias
PanamaThe location is perfect to explore the old quarter of Hanoi. The room to the street had double windows, so no noise inside. Tom the manager was very polite and helpful. We will come back by the end of our Asia trip
Stayed in February 2024
Reviewed: 5 February 2024
Sefanie
United KingdomNothing!
Amazing helpful staff who were so accommodating! Really clean rooms, great location, best breakfast we had in all our stays in Vietnam- so many choices and lots of fresh fruit.
Stayed in January 2024
Reviewed: 4 February 2024
Sofia
GreeceThe breakfast buffet was a little bit poor but not a big deal
The room was perfect. The staff always there to help with a big smile.
Stayed in February 2024
Reviewed: 4 February 2024
David
United KingdomSome nights could be noisy, but not a bad price to pay
The owner and the staff were excellent, very helpful, sorted my trips, gave me advice, a lovely breakfast, it was very clean and tidy, would definitely stay again.
Stayed in February 2024
Reviewed: 3 February 2024
Eduardo
PortugalThe hotel is located in a busy street, so it can get a bit noisy sometimes. However, I did not have trouble sleeping.
The room was very comfortable, the price was great and the staff was always nice and helpful.
Stayed in February 2024
Reviewed: 2 February 2024
Benjamin
United StatesIt had an odd smell in the lobby which led right to my room. Hot water didn’t last long.
Great location near pretty much everything in Old Quarter. Solid breakfast. Good value for what you pay.
Stayed in January 2024
Reviewed: 2 February 2024
Bruno
IrelandThe location is great and the staff is amazing, very polite, helpful and kind! The breakfast is delicious, specially their Pho!
Stayed in January 2024
Reviewed: 1 February 2024
Patchpong
ThailandHotel is convenient in old town . Staff super super super helpful.you will not disappoint.
This is the best service in Hanoi , They help me a lot about information and book bus tickets to sapa and airport pick up . Definitely recommend. 10/10
Stayed in January 2024
Reviewed: 1 February 2024
Sulayman
IndonesiaNone
All Good
Stayed in January 2024
Reviewed: 30 January 2024
Huong
DenmarkWe wish we had more time to explore and really enjoy the view from the room (7th floor) and the balcony (6th floor - common areas.
We were very pleased with the help from the Manager Mr Tom and the rest of the staff. Very helpful and friendly. The breakfast was a good small buffet and a small menu. This suited our wishes very well. Mr Tom and staff helped us with the arrangement to Ha Long Bay (Vendure Lotus) and guidances to restaurants and car-arrangement. The location is very central and close to what you could wish for.
Stayed in January 2024
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