Everything is excellent and the staff is very cooperative, but the insect problem in the rooms needs to be solved

Everything is excellent and the staff is very cooperative, but the insect problem in the rooms needs to be solved

Stayed in May 2024

The location is great. Huge thank you to the whole Hanoi Golden Sun Villa team, especially Kevin & Mark, for their amazing service and great advice regarding trips ✨️ The kitchen, cleaning, and reception staff were also very helpful and kind. Good Wi-Fi signal. It was comfortable for me to work from this hotel.

Stayed in May 2024

Staff were amazing, helpful and polite. Location was perfect near the lake. Breakfast basic. Junior room good size clean and spacious.

Stayed in May 2024

The location in the old Quarter was perfect and within walking distance to the local attractions, and a short Grab ride to others. Staff were friendly and helpful with their recommendations and assistance, and the breakfast options were delicious with the fresh fruit and the opportunity to order from the menu.

Stayed in May 2024

None

Great location in the centre of Hanoi. Hotel managers were super friendly, helped with pick up from airport, gave all the instructions about city. Room was clean and comfortable. Maybe a little bit old, but ok

Stayed in May 2024

Good location and still not too loud.

Stayed in May 2024

Room is clean and enjoyed the bathtub. Excellent receptionist and breakfast

Stayed in May 2024

A wee bit dated, but who cares

Helpful friendly staff, central location, good breakfast

Stayed in April 2024

Nice little hotel close to the lake. Very friendly staff. Breakfast with fresh fruit and selection if menues included

Stayed in May 2024

Kevin, Gem and Mason were very friendly and extremely helpful with booking a driver, and taking laundry. They also gave good and accurate advice when required. Hotel position is perfect to explore the Old Quarter. Only one street back from the lake with a small convenience store opposite. There were many options for meals close by. Everything was as described on Booking.Com. Highly recommend. .

Stayed in May 2024

Service was great food was amazing

Stayed in May 2024

Breakfast ok, not great. Typical of Vietnam hotel options but with limited variety.

Comfortable and clean, great value for the money, great location. Staff so helpful and kind: brought my husband a birthday cake after seeing from his passport that it was his birthday.

Stayed in April 2024

Basic,but good

Stayed in May 2024

Nothing at the price.

Very accommodating and friendly staff who helped me with an important international phone call on arrival. Simple but good quality breakfast. Comfortable room with good amenities.

Stayed in April 2024

Nothing :)

Really loved this hotel. Room was clean, spacious and with an amazing view (exexutive suite). The hotel is placed in an alley which makes it more quiet, which was really nice. The location is excellent for exploring Hanoi. Staff is very friendly and helpfull and they helped me both with booking a Halong Bay Tour and when I had a small accident (stumbled and hurt my knee). Breakfast was good too.

Stayed in April 2024

Nothing - it was all so good.

Location was wonderful, staff were amazing, breakfast was delicious and plentiful and varied. Free bikes were available, lots of good recommendations from staff, nice restaurants within walking distance and also close to town to walk. We biked to the beach - wasn't too far and was flat. Room service was great - room was cleaned every day, everything replenished generously, bar staff happy to refill our water bottles all the time, pool lovely and plenty of chairs to enjoy.

Stayed in March 2024

* very central * helpfull and nice staf * they have 24/7 drinking water

Stayed in April 2024

The staff was incredibly helpful with everything from helping us to book tours to airport transfer and leaving the luggage for several days. Very attentive to all our needs! And the location is perfect. I can only recommend the Golden Sunshine Villa - especially for people who arrive for the first time in Hanoi

Stayed in April 2024

The wifi bit slow

Location and the staff

Stayed in April 2024

We were staying in double room on 8th floor. I don’t know that double bed was made from two twin beds, or there were two twin mattresses on the double bed, but two people lying on the bed could be separated 😅 You guys should fix it. The elevator was a little bit old.

Staffs have very good attitude and very helpful. Location is at the centre of Old Square, convenient to go to nearby attractions. Facilities are good enough.

Stayed in April 2024

Interior is a bit worn out and needs some renovation.

Hotel is located very central and despite it’s a bit in the backyard it is easy to find. Hotel stuff is friendly.

Stayed in April 2024

Loved the spacious stylish rooms. Quiet. Incredibly well located amidst fascinating streets, close to Cathedral square and Lake.. really could have spent a week just exploring the immediate streets. And the staff were fantastically helpful and friendly (‘hi Kevin!’)

Stayed in April 2024

The room and the view of the surrounding scenery was beautiful of the old quarters. Accessible to the surrounding shops and eateries. The wonderful treatment of the staff who were attentive to all my needs. Truly exceptional service! Highly rated hotel.

Stayed in April 2024

Great location in Hanoi! Comfortable, clean rooms with plenty of space and a good breakfast spread ☺️

Stayed in March 2024