68 Phố Hàng Trống, Hoan Kiem, Hanoi, Vietnam
#128 of 878 hotels in Hanoi
Guests' ChoiceBased on 101 hotel reviews
9.1Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.7
Value for money
9.2
Free WiFi
9.8
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End of dialog contentReviewed: 7 June 2024
Marie
AustraliaThere were some minor maintenance issues which could have been dealt with before guests arrive. (A door that was hard to close without slamming it shut.)
The staff were all very friendly and helpful. The breakfasts were great. The location was fantastic and a stones throw from the lake.
Stayed in June 2024
Reviewed: 24 May 2024
Satwinder
United KingdomNone
Very good
Stayed in May 2024
Reviewed: 21 May 2024
Teck
SingaporeRoom could do with some refurbishing and then again given the price it’s reasonably good.
Very good location and very helpful staff.
Stayed in May 2024
Reviewed: 20 May 2024
Teck
SingaporeNA
Excellent location and outstanding service. Staff went out of the way to help such as gave recommendation for food, places to visits plus booking of activities including tours.
Stayed in May 2024
Reviewed: 20 April 2024
Matt
United KingdomNothing to add here really - but need to keep your bearings as the hotel only has a small entrance on the main street so it's easy to miss!
We really enjoyed our stay at Golden Sunshine! The location was excellent, right in the hustle and bustle of Hanoi, and the room was large with great amenities (very fast WiFi, large bed, large desk & full office chair, kettle, fridge, large wardrobe, etc). The breakfast was also good, and the staff were excellent - local tips, helping arrange transportation, laundry, etc. Would definitely recommend!
Stayed in April 2024
Reviewed: 14 April 2024
Sian
FranceCouldn’t rate this hotel highly enough. Only a small hotel but location was one block behind Hoan Kiev lake and perfect. Room had double and single bed and was a decent size. What stood out was the very friendly staff that went out of their way to help you. Kevin was fantastic who organised everything- phone SIM, taxis, private cars etc. Would defo recommend this hotel to anyone looking for mid rate room in Hanoi
Stayed in April 2024
Reviewed: 5 April 2024
Jack
United StatesNothing. Everything was great.
The room is spacious, clean, and quiet. The staff was especially noteworthy in its excellence. When I had visa troubles that delayed my entry into Vietnam, they were very accommodating and patient with my shifting plans. They even didn’t charge me the full price for the time I didn’t spend here. They can also arrange Transfer to and from the airport. Super quick in the communications. Had to cut my Hanoi trip short. Otherwise I would have stayed here for much longer. A definite for next time!
Stayed in April 2024
Reviewed: 2 April 2024
Scott
AustraliaNothing
Great location, very pleasant helpful staff, clean room and fabulous breakfast. We’d definitely return and also recommend this hotel to family and friends 😊
Stayed in March 2024
Reviewed: 31 March 2024
Hoai
United StatesI was surprised with the small hallway entrance to this hotel. The hotel is looking different from the photos, and only elevator for floor #3 & up. I mentioned and the staff told me the hotel will fix the window to lock better.
I like the location near the center and 36 phố phường. I also like the breakfast with both American and Vietnamese styles (Phở included).
Stayed in March 2024
Reviewed: 28 March 2024
Nikki
United KingdomRooms a little dated.
Central location, quiet
Stayed in March 2024
Reviewed: 28 March 2024
Michael
AustraliaMy stay was too short. Will definitely come again.
Perfect place to stay. Walking access to the lake and many must see attractions right from the front door. Accommodation was set back from the bustle of the road via a small corridor. The staff were exceptional. A big thank you to Gem, Thǎng,and Kevin for your warm welcome, your good English, and organising tours and airport pickup. Breakfast was great. Was reasonably quiet, and generous size room.
Stayed in March 2024
Reviewed: 27 March 2024
Vatt
NetherlandsNothing
Staff were very friendly and helpful. The location is perfect. Breakfast was a bit less varied like that of other hotels that we had, but breakfast staff were super hospitable and tried their best to accommodate your needs. Room is spacious and quiet, just what we needed.
Stayed in March 2024
Reviewed: 24 March 2024
Athenea
SpainThe shower could be a bit better to avoid getting the rest of the bathroom wet.
Breakfast is amazing. You can order from a menu and there’s also a small buffet with fruits and a few dishes.
Stayed in March 2024
Reviewed: 23 March 2024
Divya
United KingdomCleanliness and accessibility
Stayed in March 2024
Reviewed: 7 March 2024
Tony
New ZealandThe decor of the rooms was tired and visible mildew and the bathroom. A large desk and one chair could be be replaced with extra seating.
The breakfast was very good,fresh fruit and excellent coffee . They also cook eggs in many ways, have pancakes. The staff are very friendly and helpful. The property is set back from the road and our room was very quiet. The location is very good, short walk to coffee, food, the cathedral and the lake.
Stayed in March 2024
Reviewed: 27 February 2024
Arno
Indiathat we had to leave...
We've had an amazing time at Golden Sunshine Hotel! The room was spacious and spotless clean, and the beds were comfortable. It is quite centrally located, but ideally tucked away in a quiet alley, so you can get a good night's sleep. There's a little breakfast buffet and you can order plenty from the breakfast menu too. Our room was on the 5th floor and there's an elevator. The hotel staff is super friendly and helpful, and they let you store the luggage after checkout. We'll definitely book again, when we return to Hanoi!
Stayed in February 2024
Reviewed: 26 February 2024
Klas
United StatesGreat location! Staff were amazing and very helpful. Spoke great English. Very nice breakfast. Room was very clean.
Stayed in February 2024
Reviewed: 23 February 2024
Isabella
United KingdomIt is in a great location for access to main attractions of Hanoi. The room was lovely and comfortable, free breakfast was cooked to order and delicious. The staff especially Alex were so lovely and helpful. Thank you so much!
Stayed in February 2024
Reviewed: 18 February 2024
Eleftheria
GreeceVery nice and clean hotel. But the most important thing is the reception team. Vivian ,Christian,Tony and Mason are the best. Thank you guys for everything. We will never forget you
Stayed in February 2024
Reviewed: 16 February 2024
Andrea
ItalyThank you to Vivianne! Special thank you to Mark! Best concierge ever!! Great place!!
Stayed in February 2024
Reviewed: 16 February 2024
Andrea
ItalyBeautiful hotel in the heart of Hanoi. Best position, best staff. Vivianne welcomed us when we just arrived in Hanoi. We forgot our hear buds in our room and Mark arranged the delivery in Ninh Binh!!! Great service, great people. We can only say thank you! We will be back
Stayed in February 2024
Reviewed: 10 February 2024
Tin
CanadaNothing at all.
The room is nice and big The staff was excellent Special thanks to Vivian Tran and Mr cuong They are the best
Stayed in February 2024
Reviewed: 2 February 2024
Adél
HungaryA bit used, but with the location in mind it was a no brainer!
Best reception service ever! Really, been to a few places but these guys outdid everyone. Waited for us at arrival, got us an excellent deal for Halong Bay day tourand also the taxi service they provided was cheaper than Grab with an excellent driver. Thank You for the help with the wonderous time we had in Ha Noi!
Stayed in January 2024
Reviewed: 1 February 2024
Melody
CanadaNo heat from the inverter air conditioner unit in the bedrooms during an unusually cold week. Staff quickly brought extra blankets.
Excellent location in the middle of the Old Quarter with a fair price. The reception staff are incredibly friendly with helpful recommendations for the area. Some of the best customer service I have ever received. Room was large and comfortable. Great quality toilet paper. Good hot and high pressure water in the shower. Tasty omelettes at breakfast. Good selection of fruit.
Stayed in February 2024
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