31 Hang Hanh Street, Hoan Kiem, Hanoi, Vietnam
#10 of 882 hotels in Hanoi
Guests' ChoiceBased on 2443 hotel reviews
9.5Cleanliness
9.4
Comfort
9.5
Location
9.9
Facilities
9.1
Staff
9.9
Value for money
9.5
Free WiFi
9.2
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End of dialog contentReviewed: 21 May 2024
Helen
IndonesiaFriendly and accommodating staffs. Location is good, but sometimes the road is blocked and need to walk to the main street to get taxi.
Stayed in May 2024
Reviewed: 20 May 2024
Ny
FranceEverything from the breakfast (delicious pho bo), to the staff or the room were great. The location is quiet compared to other streets which is good. Everything you need is close to the hotel, great restaurants and bars just a few min by walk. We will be back for sure before we head home, at least for the breakfast (we did our laundry here so they give you a voucher to enjoy a breakfast). Again thank you for the nice stay.
Stayed in May 2024
Reviewed: 19 May 2024
Sharon
United StatesLocation, service, breakfast , clean, quiet.
Stayed in May 2024
Reviewed: 18 May 2024
Anne
SingaporeFrom Friday to Sunday the roads leading the hotel are closed for pedestrians walking. Grab or taxis could not access. But the hotel staff would lead the guests to walk out to the main street which is not far away, which was certainly very helpful.
Very centralised location with plenty of eateries and shops around. The hotel is 5 minutes to the Lake but it is very quiet. Room was clean and bed was comfortable. The Sky Bar was a delight to enjoy a good view while enjoying a drink or light supper. The breakfast spread was great with both Vietnamese and Western menu. The staffs from the front desk go restaurant were amazingly warm and made you feel so welcomed. They would do everything to meet guests’ request. I’ll definitely return on my next trip.
Stayed in May 2024
Reviewed: 18 May 2024
Maria
United StatesThe shower should have a door so water doesn’t go out to the floor becoming a potential hazard
The staff who always goes above and beyond The location is perfect The room spotless The breakfast was delicious The WiFi works great
Stayed in May 2024
Reviewed: 18 May 2024
Thomas
United KingdomWe were given a warm welcome upon check in with a cold towel and juice/coffee. Our room was very spacious and had a premium feel to it. The staff were lovely, we had to check out before breakfast started so the staff gave us pastries and bananas to takeaway with us. Can’t fault the property and would highly recommend.
Stayed in May 2024
Reviewed: 18 May 2024
Samuel
United StatesExtraordinary personal attention. Perfect location.
Stayed in May 2024
Reviewed: 17 May 2024
David
AustraliaThe Staff are the best so helpful and attentive they make you feel like old friends come for a visit. The location is awesome the breakfast one of best we’ve had. The happy hour and view from rooftop also very good. Got a free upgrade on our return from Sa Pa.
Stayed in May 2024
Reviewed: 17 May 2024
Thảo
United StatesNone
We love how friendly the staff are and willing to accommodate our needs on our stay.
Stayed in May 2024
Reviewed: 17 May 2024
Armel
United StatesExcellent location, kind staff. Great stay!
Stayed in April 2024
Reviewed: 16 May 2024
Darren
AustraliaGreat little hotel near everything. Good rooftop bar with a happy happy hour
Stayed in May 2024
Reviewed: 15 May 2024
Kevin
SwitzerlandMini bar could do with some added juice… maybe even their popular watermelon juice served at breakfast. Just a thought if you’re reading Manager!!
Appreciated the rapid check after more than a 12 flight and a 80 minutes taxi ride from airport! I was also treated to an ice cold lemon juice accompanied by a plate full of nicely cut watermelon. Room was initially somewhat difficult to”own “ due to the bed taking most of the space and the lack of a window but I eventually grew to love the cosiness. Breakfast was an affair not to be missed with an ever changing choice of local food filling enough to keep one happy until the evening! Don’t forgot to request a bowl of their noodle soup followed by a glass of watermelon juice!! The service from the start was always impeccable and efficient. Kudos to Steven for going that extra mile arranging a tour for me. I was also highly impressed by their laundry service; rapid, efficient and reasonably priced. The hotel is tucked away admise a number of larger entrances but once found easy to locate. Surrounded by a host of restaurants, massage parlours, cafe houses, taxis, tour operators and the night market is a stone throw away as is the river was is closed off to traffic on the weekends; perfect for a early morning jog which is amazingly popular amongst the locals couple with hoards of groups doing Tai Chi. Enjoy!
Stayed in May 2024
Reviewed: 14 May 2024
Alexander
United KingdomYou can’t beat the location for exploring the sights of Hanoi and specifically the Old Quarter. The staff were very friendly and the breakfast was excellent - it would be had to find fault. You can’t go wrong with this hotel for Hanoi!
Stayed in May 2024
Reviewed: 14 May 2024
Shane
AustraliaHanoi my first stop in Vietnam. The staff here are exceptionally kind, helpful and go above and beyond to help make your stay pleasant and enjoyable. I cannot stress enough the difference great staff just makes your stay that little more special. The rooms are perfect, clean and made up each day. Breakfast was outstanding each morning. Great Wifi connection. Perfect location!
Stayed in May 2024
Reviewed: 14 May 2024
Karsten
GermanyNothing
The room was spacious. In some areas of the walls a little bit worn, but still fine. The breakfast buffet was good and plenty of food to choose from. The staff was outstanding and helpful at all times. Never been treated so kind before. Would always choose this hotel again.
Stayed in May 2024
Reviewed: 14 May 2024
Leslie
AustraliaN/A
Good location. Hotel was also cosy and had a nice rooftop bar. Service was very good.
Stayed in May 2024
Reviewed: 12 May 2024
Andreas
CyprusFantastic location. Very helpful and nice staff. They helped us a lot in planning our time in Hanoi, suggesting trips and relevant options. It was super nice
Stayed in May 2024
Reviewed: 12 May 2024
Anjeza
United KingdomNothing
Excellent location, staff were fantastic nothing was too much trouble, super friendly, very cute and sweet hotel for convenient stay.
Stayed in May 2024
Reviewed: 12 May 2024
Rob98765
AustraliaHotel was on quite a busy, small street. We arrived by bus which couldn't get down the lane so had to walk 100ish meters. Other than this, location was great with lots of food options around
Great room (especially with the free upgrade we were given). Staff were super friendly, breakfast was enjoyable, overall a great stay.
Stayed in May 2024
Reviewed: 11 May 2024
Nikola
CanadaGreat hospitality, came a few days early to book a massage and was greeted with a watermelon juice. Very accommodating even though we arrived late at night for our check in. Helpful with checkout and offered competitive rate for transfer to airport. Staff was kind.
Stayed in May 2024
Reviewed: 11 May 2024
Prapai
ThailandNo
Staffs have very good service mind and assist us in telling everything we ask ... After checking out and walking around Hanoi city, there is shower room for our refreshment ... Very good welcome drink and fruit ... Before leaving, tea / coffee still serving while waiting for our van ... We love this hotel :)
Stayed in May 2024
Reviewed: 11 May 2024
Harry
United KingdomVery friendly and helpful staff.
Stayed in May 2024
Reviewed: 11 May 2024
Darren
AustraliaNothing
Great location, super friendly staff, very good value
Stayed in May 2024
Reviewed: 10 May 2024
Yahya
Saudi ArabiaNa
Staff location and comfy beds.
Stayed in May 2024
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