13 Hàng Hòm, Hoàn Kiếm, Hoan Kiem, Hanoi, Vietnam
#12 of 178 B&Bs and Inns in Hanoi
Guests' ChoiceBased on 144 hotel reviews
9.1Cleanliness
9.3
Comfort
9.2
Location
9.8
Facilities
9.1
Staff
9.6
Value for money
9.3
Free WiFi
9.0
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End of dialog contentReviewed: 17 May 2024
Richard
United Statesafter I entended my stay, the second room I was given didnt have much table space and the bed was weirdly placed. the shape of both rooms is a little weird, they are long and narrow. the bathrooms are also small. you must remember to turn on the the hot water switch in advance and when the room is serviced they sometimes turn it off. the internet is not very good, I was unable to play videos.
location is excellent. the first room I had was good size, the second was just ok. staff ws fine.
Stayed in May 2024
Reviewed: 16 May 2024
Rinah
PhilippinesNothing. Everything is to our liking. Pointers for improvement: have a wall clock in the room, additional pillows
It’s clean, bed is comfy, bathroom has heater, location is good, staff are very nice, easy to find, reasonably priced.
Stayed in May 2024
Reviewed: 4 May 2024
Sandra
United KingdomThe glass door, if someone came onto the floor the light comes on flooring the room at night
The location and the staff. Even though we were in the old quarter it was very quiet
Stayed in April 2024
Reviewed: 2 May 2024
Anas
GermanyNice hotel with a great location for exploring the city, great value for money. Ngoc was very helpful and even managed to book a tour to Ha Long Bay for us.
Stayed in April 2024
Reviewed: 28 April 2024
Christine
United KingdomNothing.
Good location, close to the old town and the lake. Helpful staff.....they organised airport pick up for us and checkin after midnight, thank you. The room was basic but had everything we needed for one night's comfortable stay. We evan had a balcony!
Stayed in April 2024
Reviewed: 22 April 2024
Andrei
PhilippinesNothing
Love everything. Ngoc, the manager in the hotel was very friendly and helpful. She booked everything for my activities and it was seamless. The location was perfect as it was near everything. Room was very clean and comfortable. Air conditioning and hot water were all working perfect.
Stayed in April 2024
Reviewed: 22 April 2024
Katral
United Arab Emirateslocation was great - right in a more quiet part of old quarter. front reception were very nice and helpful. lots to do in the area. room was big, spacious and clean. loved the balcony.
Stayed in April 2024
Reviewed: 21 April 2024
Sophie
GermanyGreat hotel, comfortable bed, good location!
Stayed in April 2024
Reviewed: 15 April 2024
Dominika
SlovakiaThis was our second hotel in Hanoi and I can’t recommend it enough! Perfect location, quite and huge room! Much bigger than other rooms in Hanoi
Stayed in April 2024
Reviewed: 13 April 2024
Alireza
AustraliaThe property was located in the middle of old town with easy access to people’s normal daily live and all traditional gift shops and local restaurants
Stayed in April 2024
Reviewed: 5 April 2024
Stephanie
LebanonN/A
The room was basic with all the necessary amenities and was really comfortable - the bed was amazing!
Stayed in April 2024
Reviewed: 3 April 2024
Helen
AustraliaIt was quirky and lovely the staff very helpful
Stayed in March 2024
Reviewed: 3 April 2024
Richa
IndiaA little expensive for long stay. But not complaining because it's conveniently located and clean.
Central location, in the heart of old quarter Hanoi. Very close to the shopping market, lake and plenty of options to eat & drink around. The room is big with balcony. It's clean, cute & very Instagramable! Overall I loved my stay and would totally recommend it if you like comfortable places. This is a medium budget place, better than hostels.
Stayed in April 2024
Reviewed: 1 April 2024
Travelling
AustraliaSmall
Comfy bed!
Stayed in March 2024
Reviewed: 26 March 2024
Adam
AustraliaMy hot water only worked on the first day - the other days it was luke-warm at best. Not a huge deal in the Hanoi heat, but in winter this would be a bigger problem.
Stayed in room 601 “Garden View”. Room was nice and bright, large but quite narrow. Bed was very comfortable, and the private terrace was enormous and a lovely place to enjoy a morning coffee or an afternoon beer and watch the street below. Staff were all very friendly. This hotel is quite basic, but very clean and comfortable. Location in the old quarter was great, you can walk to everything you need.
Stayed in March 2024
Reviewed: 13 March 2024
Paolo
IrelandIt's a lovely place. Just in the centre of old town, perfect location. Room was nice, clean and the terrace was so nice. The girl at the reception was so helpful and thanks to her we were extremely happy guests
Stayed in March 2024
Reviewed: 5 March 2024
Josephine
United KingdomFantastic location
Stayed in March 2024
Reviewed: 3 March 2024
Marko
GermanyHave in mind that this place, just like 99.9% of Vietnam, is cash based so if you pay with card they add 2-3% on top of the price.
Clean. Good location. Friendly staff.
Stayed in February 2024
Reviewed: 3 March 2024
Marko
GermanyThis place, just like 99.9% of Vietnam, is cash based so if you pay with card they will add 2-3% on top of what is shown on booking.
Great location. Friendly staff. Clean.
Stayed in February 2024
Reviewed: 3 March 2024
Marko
GermanyHave in mind that this place, just like 99.9% of Vietnam, is cash based so if you pay with card they add 2-3% on top of the price.
Great location. Friendly staff. Clean.
Stayed in February 2024
Reviewed: 2 March 2024
Bartosz
PolandEverything was wonderful
Great location, helpful and friendly staff. The room was quite small, but it was designed in a really ergonomic and functional way. We spent there 3 nights, it was quite cold and wet outside - this room helped us survive through the unpleasant weather with its warm linen and coziness. Lovely terrace with free tea and coffee.
Stayed in February 2024
Reviewed: 26 February 2024
Marius
GermanyIt was perfect :)
The room was amazing! Very clean, comfortable bed, nice balcony, and great sofa corner. The bathroom was also very spatious and did not smell bad. It was only separated from the room by non-see-through Glas walls, but that was fine. Very friendly stuff, great location, everything was clean and very new.
Stayed in February 2024
Reviewed: 22 February 2024
Babette
IndonesiaNothing!!!!
The room is quite bigger and very comfortable... The staff at the hotels are helpful and very friendly. You can walk 5 - 10 minutes to the old quarter, train street, cathedral, night market etc... You must try the chicken noodle soup next to the hotel, it was so delicious...
Stayed in February 2024
Reviewed: 20 February 2024
Hendrik
South AfricaHas a great location, friendly people and great facilities.
Stayed in January 2024
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