Bai Tien, Duong De, Vinh Hoa Ward, Nha Trang, Vietnam
#86 of 299 hotels in Nha Trang
Guests' ChoiceBased on 15 hotel reviews
9.3Cleanliness
9.6
Comfort
9.9
Location
8.3
Facilities
9.7
Staff
9.5
Value for money
8.9
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Showing 1 – 15
Reviewed: 26 May 2024
Jenny
United KingdomLocation was a bit far from the city and the hotel might paid a little more attention to online influencers which ruined the experience for other guests.
My child described this as her HAPPINESS. We really enjoyed our time as Gran Melia NhaTrang and we had a lovely time here. The staff really went an extra mile to make sure we are happy, they are very attentive and paid a lot of attention to their guests. The staff provided even before we ask. Highly recommended. Kid's club was good too, huge and well looked after. We would definitely come back, fingers crossed the service will remain at this level.
Stayed in May 2024
Reviewed: 9 April 2024
Duval
SwitzerlandThe beach could be more “natural”, there were loads of concrete walls
Splendid place, all new, good restaurants
Stayed in February 2024
Reviewed: 6 April 2024
Reinhard
GermanyThe building of a skyscraper next door- I hope the resort stays quiet!
Super clean , really spotless and the lush gardens surrounding the villas. The gym, the beach and the food was fabulous. Tony our butler was the best!!!
Stayed in April 2024
Reviewed: 9 March 2024
Eugene
AustraliaThe pool is too small and not secluded enough; the concrete walls around the beach are not very appealing the resort is too remote and needs a shuttle to the town
Level of service, attitude from the staff, presentation, breakfast all excellent; Quality of accommodation is absolutely superb; Special thanks to Yelena (relationship manager) and the catering manager (forgot his name) - great job
Stayed in March 2024
Reviewed: 17 February 2024
Mary
AustraliaSome of the QR codes didn’t match to the actual menu(apparently some changes that weren’t updated online), we went to the restaurant shibui with a dish in mind but their menu had changed and wasn’t updated so we weren’t able to get the dish we wanted which was a shame. QR code menu for pool menu also didn’t match so there was some confusion when ordering. Some teething issues but we would happy to come back here!
Everything is very new and clean. Room was very spacious and the decor was modern and beautiful. Loved our bathroom and the view of the beach which they kindly upgraded us to. Every team member always greeted us and was always so helpful and polite, the service was exceptional. The buffet breakfast was also great! We enjoyed the free yoga class as well. We have been to Melia in Ho Tram and must say the Gran Melia is next level, really enjoyed our stay here.
Stayed in January 2024
Reviewed: 16 February 2024
Deny
SwitzerlandIt's a little far from the city, you will need a car to get there.
We had an amazaing stay at Gran Melia, it really deserves the 5 stars! Our room was so luxury and clean, we got everything we needed. We've stayed 3 nights there and would love to come again. Its by far the best Hotel we have stayed during our Vietnam trip. Especially Win made our stay unforgetable, thank you again Win!
Stayed in January 2024
Reviewed: 4 February 2024
Tillmann
JapanThe Japanese style restaurant did not meet our expectations food wise. The service was perfect though. In general good ingredients but not really authentic creations. Rice was dry and not default as side dish. Tea was premade tea bags instead of leaves, which we would expect at this price point of the restaurant. The chopsticks are not japanese style, tempura could be less batter. The beach security staff had no sun cover and had to sit on the stairs to avoid direct sunlight most of the day. Would recommend to give them a better working environment.
The breakfast buffet was exceptional and very diverse. We enjoyed this part of the day the most. Staff is very attentive and remembers individual preferences after a few days. Service in general is attentive, friendly and supportive. The natura restaurant was very good and had a diverse menu. Spa and massage treatment was very relaxing and professional. We enjoyed that it's still not complete, as we had the beach and onsen for ourselves a lot of times. Construction noise was minimal and only in small areas of the resort.
Stayed in January 2024
Reviewed: 22 January 2024
Khai
United StatesThe private pool and jacuzzi do not have the heating system. It will be limit the using time of the pool
Service, location, and atmosphere
Stayed in January 2024
Reviewed: 2 January 2024
Eduard
AustriaVery Small beach
Perfect luxury hotel. Amazing restaurants with perfect variety of dishes for every taste. Extremely professional team, special thanks for Kevin (F&B manager).
Stayed in January 2024
Reviewed: 4 September 2023
Hei
Hong KongThe facilities are not fully equipped since the hotel is newly launched, acceptable but would be even nicer if the private beach is built.
Staff is very helpful and friendly, the room is very clean and spacious, restaurants are good too, also enjoyed the time cycling around, spend a night at the bar and the bartender made us really good quality of bespoke cocktail.
Stayed in September 2023
Reviewed: 20 April 2024
Thi
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 23 February 2024
Yujin
New ZealandThere are no comments available for this review
Stayed in February 2024
Reviewed: 21 February 2024
Yen
VietnamThere are no comments available for this review
Stayed in December 2023
Reviewed: 1 February 2024
Phucnguyen312
VietnamThere are no comments available for this review
Stayed in January 2024
Showing 1 – 15
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