No 8, 25/4 Road, Hong Gai District, Ha Long, Vietnam
#191 of 323 hotels in Ha Long
Guests' ChoiceBased on 40 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.3
Facilities
7.7
Staff
8.7
Value for money
8.1
Free WiFi
9.1
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Showing 1 – 25
Reviewed: 10 August 2023
Kyle
United StatesThe pool and gym were a bit underwhelming and had a funny smell. Also the pool closed at 9, which was too early for us. The breakfast wasn't really worth it. Hot dogs referred to as "sausage." Undercooked bacon. Stale cereal. The Vietnamese dishes were better, like the bánh cuốn. Also, it's pretty far from the main tourist hub. You'll need to take a 15 minute taxi to get to the main tourist areas.
Beautiful views of Halong Bay and the city below. Huge windows, spacious rooms. The staff were very friendly and helpful. The neighborhood was pretty peaceful.
Stayed in August 2023
Reviewed: 27 June 2023
Kimberley
AustraliaIt was ok
I spent a lot of time on Booking,com finding a hotel with sensational views of the bay. This had good views…… but I was disappointed. It was ok. Whole place is a bit tired. Rooftop bar and restaurant shut. Covid they say.
Stayed in June 2023
Reviewed: 27 January 2023
Sarankorn
Thailandgood view and comfortable area
Need to prepare the property
Stayed in January 2023
Reviewed: 8 December 2022
Thanh
AustraliaNo restaurant nor swimming pool available.
Good location and family room.
Stayed in November 2022
Reviewed: 13 November 2022
Vidyadhar
IndiaNo restaurant no breakfast
Clean big rooms
Stayed in November 2022
Reviewed: 13 October 2022
Chantelle
AustraliaWe couldn't access the gym or the pool, our room was huge but didn't have a lot in it, there was no free water like at other hotels
Staff were very polite and helpful. Good views, big bed, a lot of space in the room
Stayed in October 2022
Reviewed: 12 September 2022
Trevor
AustraliaDue to low demand everything in hotel was closed, no restaurant, no breakfast, no spa or karaoke, no hot water? Yes warm.. Hopefully it all comes back...
The beds are very comfortable
Stayed in September 2022
Reviewed: 26 July 2022
Sam
AustraliaThe first room smelled of cigarettes, however, they did move us, and the facilities were disappointing. The pool didn't have any towels, which I found odd, and the gym was tiny. The restaurants and bars in the hotel also weren't open.
The rooms were very large, and the view from the hotel rooms were great. The staff were also super friendly and helpful, and gave decent recommendations for food.
Stayed in July 2022
Reviewed: 26 June 2022
Max
United Kingdomthe restaurant was closed which was a shame but other than that the hotel was perfect.
the view from our room was perfect. the swimming pool was very refreshing. the staff are super helpful and friendly.
Stayed in June 2022
Reviewed: 23 June 2022
Hoang
VietnamBack again
Good service
Stayed in June 2022
Reviewed: 18 May 2024
Elizabeth
New ZealandLoved the view, the big spacious room, the location and friendly helpful staff
Stayed in May 2024
Reviewed: 17 May 2024
Iain
United KingdomHotels facilities are NOT what Booking.Com state.NO bar/NO Resteraunt/ONE English speaking channel out of a whole 10 on the cable tv/Hardly anyone in the hotel speaks English/I had to ask at reception 3 days out of 4 for my room to be cleaned as it was not cleaned despite the clean room sign being on door/There is NOTHING to do in the area at nightime/There was NOT a buffet breakfast as promised and ONLY a choice on a menu,but the food was good.
Room and hotel was very clean and the view of the Bay was lovely.Reception staff were helpful but there was a ploblem with some of their lack of English.Also the Vietnamese foof was lovely for breakfast.
Stayed in May 2024
Reviewed: 11 May 2024
Tracey
CanadaAt one time this hotel may have been nice. Unfortunately it is not really maintained. The pool area is in darkness and unwelcoming. We booked a room with a view but the windows are too dirty to see the view properly. Breakfast was not good and we were served individually wrapped jam and butter that had already been half used by others. Not enough care was taken in this area. The worst hotel we had experienced in Vietnam in quality and service level.
Stayed in April 2024
Reviewed: 12 October 2023
Hoàng
VietnamThere are loud noise at night. No in-room dining. Staff didn't know anything
Quite nice view but it is the only good things of the hotel
Stayed in September 2023
Reviewed: 1 February 2023
Espen
NorwayThe hotel didn't have water in their swimming pool. The restaurant was closed. The fitness room had no properly functioning equipment. The room was not as clean as could be expected, but luckily not terrible. There were renovation work taking place in several places in the hotel. All of this was not informed of when we booked our stay, the pictures and information on the website portrayed something different from what we got.
The location was good. A lot of local restaurants and a small shopping street right outside. The employees were very friendly and helpful. When we checked out earlier than planned, the hotel manager gave us a refund without us asking for it, even though they technically didn't have to. This was very good.
Stayed in January 2023
Reviewed: 29 January 2023
Laura
Australiatoo old
good view
Stayed in January 2023
Reviewed: 13 October 2022
Duc
United Statesalways friendly. Nearly to all amenities
Stayed in October 2022
Reviewed: 22 June 2022
Vinh
Australiabed was hard, tivi wasn't working properly, blind was broken, mirrors was dirty
Stayed in June 2022
Reviewed: 10 June 2022
Anonymous
Moroccodisgusting hotel , the all room was stained.
only the view was correct.
Stayed in June 2022
Reviewed: 14 May 2024
Ronnie
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 19 November 2023
Le
VietnamThere are no comments available for this review
Stayed in November 2023
Reviewed: 23 October 2023
Zac
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: 5 May 2023
Anh
VietnamThere are no comments available for this review
Stayed in May 2023
Reviewed: 26 February 2023
Patrick
SpainThere are no comments available for this review
Stayed in February 2023
Showing 1 – 25
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