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Reviews of Hanoi Little Town Hotel 3 stars

77 Hang Luoc Street, Hoan Kiem, Hanoi, Vietnam

#230 of 881 hotels in Hanoi

Guests' Choice

Review score

Based on 407 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.6

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 May 2024

    10
    Very comfortable, great location and excellent service from Linz and the team
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The two beds pushed together would be my only feedback

    Absolutely loved our stay. Linz was extremely helpful with planning and booking at awesome prices. The breakfast was good and the room was large with a great bathroom.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Quiet Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine! I highly recommend this hotel.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was spacious and clean. The bed was big - even a little bit uncomfy for me. The shower was great and hot water was available all the time. I could work for several hours in my room since the WiFi was very fast and stabile. For breakfast they offer a big selection of local and international dishes paired with some fresh fruits. The staff was super friendly and helpful. They assisted me in planing the day to explore the city. Especially Ms. Evelyn helped me very much. She organized that i could have a late check out and that i could store my luggage at the hotel during my trip to Halong Bay. I highly recommend this hotel for your stay in Hanoi. The location is really good and you have everything you need in walking distance.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Highly recommended for short business trip the Old quarter of Hanoi.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast and staffs’ services were great and friendly. I left my avocados in the fridge, they were rotten because of electricity cut when I was out of the room then the hotel gave me free new ones for breakfast.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    I hope I can come
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The cleanings very well done, the service, the caring of the staff, especially Long Tran who organized my whole north Vietnam vacation, thank you!!!!

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Quiet Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Me and my husband are travelling through Vietnam for leisure and we are super happy to have chosen this hotel!!! We could find a better place!! All the staff members are extremely friendly, especially Long Tran, Evelynn and the night guy who doesn't speak great English but is super cute and helpful anyways. The hotel is nice, very central, breakfast is great and they serve it even at 6.00 AM! The rooms are big, very clean (which is soooo good!), bed sheets are soft and mattresses super comfy. I slept like a baby The hotel manager, Long Tran, is very competent and professional. He takes such a good care of his guests, since you make the reservation he is by your side organizing the perfect stay in Vietnam. I relied on him to organize all our North Vietnam trip: his price are competitive and the excursions very well organized. We enjoyed Sapa, Ninh Binh and 2D-3N Halong bay cruise, thanks to him. Of course we also explored well Hanoi, by foot or short grab, because the hotel is in the old quarter. We totally recommend this hotel and his staff. If coming back to Hanoi, for sure we will choose Little Town again & thank you!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Quiet Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The AC wasn't very strong, however it was very very hot when we stayed so it may work better when it's not so warm. The bedsheets were a bit uncomfortable

    Excellent location, staff were very friendly. The bathroom was lovely. Great price.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Cozy stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We booked a room with a balcony. The facilities were clean. The staff is excellent. The location is also pretty good. Hoan kiem lake is at walking distance. Would definitely recommend.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Amazing
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect. If I have to mention something, I’d recommend not to take any sleeping buses with them. Unfortunately, the company they work with is poorly rated and not good.

    It had an amazing location, close to everything we were planning on doing, and all the staff, reception, restaurant and housekeeping people were lovely and did a great job.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Price is decent, location is excellent.
    • Leisure trip
    • Group
    • Junior Suite Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Lobby and elevator need AC for comfort.

    Location is within the walking distance to restaurants and shops.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Hanoi
    • Leisure trip
    • Couple
    • Deluxe Quiet Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    everything was great

    cozy ! classic vintage style interior!! great value! awesome location!! lovely staff

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Quiet Double or Twin Room
    • Stayed 2 nights

    The breakfast was very good. The staff helpful and welcoming. Before we arrived we arranged with them to organise our Bai Tu Long cruise that went well.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Thanks for having us!
    • Leisure trip
    • Couple
    • Deluxe Quiet Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, everything was great!

    We loved the location in the Old Quarter. The street was a little quieter, so it was more peaceful there but still close to everything. The room facilities were excellent - very cool air con & hot shower. Staff were very helpful, knowledgeable & friendly.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Quiet Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing wrong

    Very helpful staff, they arranged everything that we needed, from day trips to train tickets! very good and rich breakfast! The location is perfect to explore the old quarters and train street. Thank you very much for your hospitality!

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Quiet Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    All was great.

    The rooms were clean and quiet and had everything needed. The bonus was the bathtub which was fabulous after a long day of exploring. The staff at reception, especially Evelyn, were genuinely interested in what you were doing and happy to provide advice and suggestions.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Great hotel, Staff, Breakfast and Location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything was excellent at this great hotel.The staff here are so helpful, knowledgeable and smiling. The room was lovely and the breakfast delicious especially the strong coffee and banana or mango pancakes. Excellent value for money too.Perfect location in the old quarter.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Junior Suite Family Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is incredibly helpful

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Really helpful and friendly staff. Superb value for money with a fantastic breakfast. Hotel a 10 min walk from Train Street and 15 mins from Hoem Lake so a superb location for seeing all areas of town easily.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Quiet Double or Twin Room
    • Stayed 1 night

    Extremely helpful staff!!!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was really good, the reception staff are welcoming and very helpful

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed in three different places in Hanoi, but this hotel was the best of them. The staff was super helpful, amazingly nice manager, ready to help us with every issue, they give yiu extra earplugs, the breakfast was really nice, you can order from the menu (we highly recommend mango pancakes). The hotel is quite old and you can tell from furniture and walls, but everything was very clean and that wasn't an issue. We regret not having booked this hotel for the whole our stay.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The furniture! Wonderful & helpful staff Position

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower drain was a bit blocked.

    Everything was great! Helpful and friendly staff, clean and comfortable room.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    9.0
    Great value
    • Leisure trip
    • Couple
    • Deluxe Quiet Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The lift is a bit old and slow but that’s literally all I could complain about!

    We got offered to upgrade to a larger room with a balcony on arrival for a couple of dollars extra per night, and it was so worth it! The room was huge and the balcony was lovely. The staff were super nice and helpful, and the laundry service was greatly appreciated. Such a fabulous location to be based. Would definitely stay here again!

    Stayed in April 2024

Showing 1 – 25

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