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Reviews of Hanoi Street Hotel 1 stars

1 Cam Chi, Hang Bong Street, Hoan Kiem, Hanoi, Vietnam

#871 of 871 hotels in Hanoi

Guests' Choice

Review score

Based on 107 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location and very helpful staff

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Brilliant rooms, lovely breakfast, superb staff

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Great stay in heart of Hanoi
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room clean and spacious Great central location Enjoyed breakfast and nice cafe downstairs Staff very friendly and helpful

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Really good stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was super spacious and comfortable.

    Stayed in March 2024

  • Reviewed: 18 April 2024

    9.0
    You can't go wrong with Hanoi Street Hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower wasn't behaving and we ended up with a wet floor after showering.

    Lovely friendly staff, yummy coffee. Their willingness to go out of their way to help you and serve you, from organising food tours, ha. Long Bay tours, getting our laundry washed, etc etc.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 1 night

    Very nice place with family atmosphere. Great coffee and tea!

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very easy to be there. Great location.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff. They organised transport efficiently.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Waterflow in the shower is weak but I guess it is a problem around the whole country. Drinking water in the fridge comes with a small charge which only you find out at the check out.

    Hotel is located in the old quarter of Hanoi and it is very close to train street and other attractions in the city centre. Room was clean and big enough. Vietnamesse breakfast is server everyday and cafe is located in the lobby. Staff was very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Will recommend it
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Very good location and nice atmosphere inside the hotel

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was near old hanoi and train street. There was lots of restaurant near the hotel. Coffee was really great.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Stay here!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    You hear the street downstairs, but you’re in the middle of a city, so bring earplugs and it’ll be okay ;)

    The location is central in a fun walking street with a lot of restaurants. The hotel itself has a cute, cosy cafe downstairs. The staff is really helpful and helps you with all your questions.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location on a cool little alleyway in the Old Quarter. Very friendly and helpful staff. Room was clean and everything meet expectations.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Convienent, plaisant and welcoming.
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that it states 1 star on Booking.com while it deserves at least 3.

    The general vibe of the hotel is really cool since it also host the fika cafe which serves amazing beverages and cakes. The staff is really nice and the rooms are spacious and confortable. It is worth every penny. I would definitely go back again if I ever travelled again to Ha Noi.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    we didn't get the room we reserved. beds were very hard and we love hard beds but this was like sleeping on the rock. after 3 nights we were exhausted. toilet is outdated.

    location is nice. staff polite although except main recepcionist they don't speak any english. breakfast is fine but scarce if you go for european version.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Location, price, staff extremely helpful & friendly. Would go back
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    All great

    Location

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    A little gem of a hotel and would definitely recommend.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Location was excellent, on a busy little street surrounded by cafes, but the room was so quiet! The staff were friendly and very helpful. My room had everything in it I needed. Perfect stay.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing.

    Honestly, we liked everything about it. We had already tried the amazing cafe downstairs a couple of times and jumped at the chance to stay at the Hotel upon our return to Hanoi. The staff were exceptionally kind and helpful, even after our stay. The room was great and our stay was inexpensive. The location was perfect for us, close to the train station and set amid gentrified pedestrian streets lined with cafes, bars and restaurants. Our favourite food was a from the authentic street food joint a couple of metres across the road, so we were very happy. We can't wait to return to Hanoi, and when we do, we will be staying at Hanoi Street Hotel.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room is old and dated. Bed was very hard. Could hear cleaning staff directly above. It was quite loud.

    Great location! Right by the railroad cafes. Coffee shop directly below where guests receive a 10% discount. I had a late flight so they let me leave my bags there all day while I was walking around the city.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Good value for money
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No heating in the room ,

    Good location , good breakfast

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    Very friedly and helpful staff. thanks

    Stayed in February 2024

  • Reviewed: 21 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    They made us pay the water bottle Too much furniture in the room makibg it tight We can hear the noise on the street Not too late but still cannot sleep before midnight

    Cute café nicely located

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet cleaning could be better.

    Room has all the essentials, everything works, there is an elevator, bed is comfy and staff super friendly and helpful

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Such a precious littje hotel!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved everything.

    The Hanoi Street Hotel is delightful! The staff are so kind! The location is perfect! Just outside your door is a lantern lit, quiet street with lots of restaurants. You can walk everywhere. The Train Street is close by. They organized our transportation onward for us. We adored the breakfast. We really loved our stay!

    Stayed in January 2024

  • Reviewed: 28 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    The building and the facilities are a bit old, and the location is a bit hard to find along the small street.

    Breakfast was great, and the hotel is near the Train Street. The staff was also very helpful and accommodating.

    Stayed in November 2023

Showing 1 – 25

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