105 Vũ Tông Phan, Khương Trung, Thanh Xuân, Thanh Xuan, Hanoi, Vietnam
#160 of 882 hotels in Hanoi
Guests' ChoiceBased on 33 hotel reviews
9.0Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.9
Staff
9.2
Value for money
8.9
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 January 2024
Carmel
United StatesNothing that I remember off
It was a nice place to stay
Stayed in December 2023
Reviewed: 25 December 2023
Myat
ThailandThe best hotel near royal city. Cleaned and nice staff
Stayed in December 2023
Reviewed: 23 June 2023
Aung
ThailandStaff is friendly
Stayed in June 2023
Reviewed: 23 April 2023
Phan
Vietnamthe unpleasant smell from the canal in front of the hotel, the pilllows and blankets, bed sheet are quite old, the mosquitos
super helpful and kind staff
Stayed in April 2023
Reviewed: 23 December 2022
Su
United StatesVery professional and room is very good
Stayed in December 2022
Reviewed: 12 December 2022
Lipin
Chinagood, very friendly, manager good at English, can be well understand.
Stayed in December 2022
Reviewed: 24 November 2022
Dennis
United StatesVery helpful staff and very accommodating.
Stayed in November 2022
Reviewed: 3 November 2022
Zappyd
SingaporeThis is my 2nd time in this hotel ans trust me this hotel was best the first time i stayed in march 2022 and it is still best and perfect As always the staff and working people are welcoming and really helpful. The girl at reception gave me 2 candies while i was checking in.... Mr Zoom as always too good and wonderful to look after and makes sure that my stay is good Hotel facilities are exceptional and cleaning and services is 10/10 They even upgraded my room and i am so grateful for that Lift is super crazy fast which i havnt seen much in hotels in Hanoi at this price. This hotel is sorrounded by everything i.e, local vietnamese food, astonishing coffee and atm and local market too along with royal city just at walking distance. Water pressure is perfect and provided with all amenities inside room and essentials inside WC Everyone who is reading this review Dont hesitate, just book it and i am sure this will be a perfect stay.
Stayed in November 2022
Reviewed: 18 October 2022
Yang
SingaporeNil
Cheap and nice hotel. Near a really good seafood place within 30m.
Stayed in October 2022
Reviewed: 17 July 2022
Huy
Vietnamnothing
amzing -))
Stayed in July 2022
Reviewed: 26 June 2022
Tzu
TaiwanThe best hotel in Nga Tu So and Royal city
Stayed in June 2022
Reviewed: 1 June 2022
Toan
VietnamThe receptionist was very nice and helpful
Stayed in May 2022
Reviewed: 1 April 2022
Ashish
IndiaNothing
Best hotel stay ever Staff is super friendly and everyone working in this hotel exceeded my expectations with best service and always helping Rooms were cleaned on time every single day Airy bedrooms Room is big enough and same as in the photos Elevator was fast and hot water was working perfectly. From check in to check out everything was just perfect The reception guy Mr Zoom was very very kimd and helpful and friendly including other people working there. I will definitely come back to this hotel and recommend it. Regarding eating there are several authentic vietnamese food stores just 10 metres away and coffee shops including vinmart and ATM very very near. Royal city is just a walk away
Stayed in March 2022
Reviewed: 2 December 2023
Hoa
VietnamMy stay at this hotel left much to be desired. The cleanliness of the room was subpar, with several long hairs discovered on my bed, raising concerns about hygiene standards. The dated equipment, particularly the aging air conditioner, added to the discomfort. The restroom's narrow confines were also a downside, making the overall experience less than satisfactory. While the price may be a factor, improvements in cleanliness and modernization of amenities are crucial for a more pleasant stay.
Upon arrival, the warm welcome from the male receptionist sets a positive tone for the stay. The hotel's proximity to the street with a canal view adds a charming touch, providing a unique and picturesque setting. With reasonable prices, it offers good value for the stay. While the accommodations may not be extravagant, the combination of a friendly atmosphere and an attractive location makes this spot a solid choice for those seeking a cozy retreat without breaking the bank.
Stayed in October 2023
Reviewed: 26 September 2022
Kevin_n
CanadaNo option to pay by credit card.
Stayed in September 2022
Reviewed: 25 March 2024
Thuy
VietnamThere are no comments available for this review
Stayed in March 2024
Reviewed: 3 December 2023
Bao
ChinaThere are no comments available for this review
Stayed in November 2023
Reviewed: 6 November 2023
Benjamin
GermanyThere are no comments available for this review
Stayed in November 2023
Reviewed: 6 November 2023
Benjamin
GermanyThere are no comments available for this review
Stayed in November 2023
Reviewed: 10 August 2023
Nam
VietnamThere are no comments available for this review
Stayed in August 2023
Reviewed: 27 July 2023
Sunny
SingaporeThere are no comments available for this review
Stayed in July 2023
Reviewed: 26 June 2023
Quang
VietnamThere are no comments available for this review
Stayed in June 2023
Reviewed: 22 June 2023
Jiayang
MalaysiaThere are no comments available for this review
Stayed in June 2023
Reviewed: 7 November 2022
Công
VietnamThere are no comments available for this review
Stayed in November 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content