11 Luong Ngoc Quyen, Hoan Kiem, Hanoi, Vietnam
#50 of 876 hotels in Hanoi
Guests' ChoiceBased on 149 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.9
Value for money
9.5
Free WiFi
8.6
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End of dialog contentReviewed: 14 January 2023
Alexander
United KingdomThe only downside would be if you are a light sleeper, due to the location on the edge of beer street in the Old Quarter. There is street noise that is noticeable in the we evenings from neighbouring bars, but does seem to stop around midnight. If you are out in it you wouldn’t notice, and it does quieten down after midnight. Light sleepers or those seeking an early night would be best using ear plugs.
I enjoyed my time in Hanoi stay at this hotel. The staff were extremely friendly and helpful. The location is central for visiting the cities main tourist attractions, with plenty of food and drink establishments on your doorstep. The room was a good size and the bed comfortable.
Stayed in December 2022
Reviewed: 2 January 2023
Chelle
United KingdomThe staff went out of their way to help us. location was fantastic.
Stayed in January 2023
Reviewed: 2 January 2023
Siriwan
Thailandno
nice staff good location
Stayed in January 2023
Reviewed: 2 January 2023
Serdar
Singaporevery lovely staff
Stayed in January 2023
Reviewed: 1 January 2023
Panagiotios
AustraliaKelly was fantastic to deal with nothing was a problem, she was very helpful and very accomodating. Would happily recommend or stay here again.
Stayed in December 2022
Reviewed: 21 December 2022
Kynetha
AustraliaNothing
The hosts were very friendly and did everything to cater to our needs. The location is 2 mins from beer street so very convenient.
Stayed in December 2022
Reviewed: 20 December 2022
Vivien
Singaporenone. at first the rain shower didn’t work but Kelly got someone to fix it by replacing some parts.
Kelly the front desk lady is absolutely a charm. she is attentive to details. The location is very near Hanoi night market. The room is one of the more spacious room we saw.
Stayed in December 2022
Reviewed: 13 December 2022
Shiba
IndiaThey need to arrange for complement breakfast
the room was clean and well maintained. we were upgraded to the family room for free. Kelly at the reception was very helpful and considerate.
Stayed in December 2022
Reviewed: 7 December 2022
C
United StatesThe hotel is in a great location if you want to be in the heart of the old quarter. It was nicely appointed and breakfast was very good, although we went to the sister hotel to have it. The Staff was very accommodating. Kelly was outstanding and willing to do whatever it took to make our plans work. She was fabulous!
Stayed in December 2022
Reviewed: 4 December 2022
Tracy
United Kingdomnothing
great location, and the lady on reception couldn’t do enough for us . great room with the added bonus of a balcony
Stayed in December 2022
Reviewed: 2 December 2022
Tracy
United Kingdomnothing
lovely room and we had a balcony over looking the city . staff friendly and couldn’t do enough for you .
Stayed in November 2022
Reviewed: 1 December 2022
David
United KingdomWifi slow but ok
Very helpful
Stayed in November 2022
Reviewed: 20 November 2022
Marc
Canadanothing
Our 3rd time here. We always loved the location and the staff. The main reason why we book this place is for the room with the large balcony. Great place to hang out and for watching Hanoi life. The bed is comfortable and shower is good.
Stayed in November 2022
Reviewed: 19 November 2022
Chelsea
AustraliaVery accomodating and helpful. They go above and beyond.
Stayed in November 2022
Reviewed: 7 November 2022
Doveriyal
IndiaHotel is great with perfect location for party people Kelly at reception was super osm and very supportive Big thanks to her in making our trip comfortable
Stayed in November 2022
Reviewed: 6 November 2022
Marie
PhilippinesI booked this knowing that beer street can be noisy and chaotic so the plus point that it is near beer street can also be an issue if you can’t tolerate noise. It was bearable for me though but just be mindful of this fact.
it’s near a lot of good and inexpensive food, near beer street if you are into that kind of thing, near spas, atm, even near the drop off point for passengers taking the sleeping bus from Sapa. It is near what you need within reach as a traveller. the staff were also very pleasant, specially Kelly, and also the other night lobby person. My room was clean everyday! will definitely stay here again!
Stayed in November 2022
Reviewed: 2 November 2022
Wells
CanadaMy friend and I had such a lovely stay at the Bella Rosa! we are checked in quickly on arrival and upgraded to a lovely room without even requesting. The room was high up, above the sounds of the city. Beds were large and comfortable. We were given very helpful recommendations on where to eat, buy gifts, and even where to get a haircut. Would definitely stay again!
Stayed in October 2022
Reviewed: 2 November 2022
Aidan
Australiaawesome location in the middle of the hussle an bussel. soon as you walk out the door places to eat drink, around corner there are places to buy clothes, bags, shoes, nearly everything you need and want. reception lady was always very friend, happy and asked if we needed our room cleaned everyday we went out. she could also speak very good English.
Stayed in October 2022
Reviewed: 23 October 2022
Xiaoyou
SingaporeThe staff were really friendly and helpful! As we were taking the night sleeper bus to sapa, they allowed us to use the shower facilities at night even though we have checked out.
Stayed in October 2022
Reviewed: 20 October 2022
Eric
CanadaThere is noise outside, but the hotel kindly moved us upstairs where there was no noise. We extended due to the amazing location and super nice staff!
Loved the area and the location. The local bar scene is amazing.
Stayed in September 2022
Reviewed: 3 October 2022
Ryan
United Statesnothing
Bella Rosa was in the perfect location in Old Quarter. Not a far walk from Bus Stop 86 which I took from Noi Bai Airport. The hotel is located at a very busy street so soon as you step out there will be plenty of restaurants, cafes, and pubs to choose from. With that said, it won’t come as a surprise that it can be loud at night. Something to note if you’re a light sleeper.
Stayed in September 2022
Reviewed: 26 September 2022
Lisa
SpainThe hotel is in a great location but the street was noisy at night which wasn't ideal with a 3am wake up (absolutely not the hotels fault though!).
The owner was really lovely and couldn't have been more helpful and welcoming. She gave me an early check in after I arrived early and didnt feel great and arranged for us to use the microwave to make breakfast at 3am before a race (we were there for a marathon). My bed was comfy and my room was clean. Really good value for money!
Stayed in September 2022
Reviewed: 20 September 2022
Rita
United Kingdomnothing
great location - close to beer street. We walked from here to many tourist attractions.
Stayed in September 2022
Reviewed: 5 September 2022
Jhay
Vietnamall good
The picture is exactly what the room looks like.
Stayed in September 2022
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