34 Hang Ga, Hoan Kiem, ```````````````````` Hanoi, Vietnam
#612 of 867 hotels in Hanoi
Guests' ChoiceBased on 45 hotel reviews
7.8Cleanliness
8.1
Comfort
8.3
Location
8.9
Facilities
7.8
Staff
8.9
Value for money
8.1
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 4 May 2024
Igor
Czech RepublicWe were leaving early therefore asked if it is possible to prepare breakfast 15 minutes earlier than normal. We were assured that it won't be a problem but breakfast weren't ready.
The receptionist was helpful, she booked a taxi to the airport.
Stayed in May 2024
Reviewed: 30 April 2024
Andrew
AustraliaThe hotel is a bit tired and shabby and in need of some investment and tlc but the prices reflect that this isn’t a hotel in its prime.
The location in the Old Quarter is great and the staff are really helpful.
Stayed in April 2024
Reviewed: 28 April 2024
Enix
VietnamMaking two single bed into 1 queen bed is not a good idea…
Stayed in April 2024
Reviewed: 25 April 2024
Michael
United KingdomNo window in room
Everything
Stayed in April 2024
Reviewed: 21 April 2024
Esme
United KingdomThe breakfast. The guys who’s were running it were sat on there phones and chatting eventhough lots needed restocking. One day I asked for more bread and he didn’t really acknowledge me just spoke to me while he was still on his phone. They also weren’t cleaning the tables.
The women were really nice especially the one on reception who booked us our trip to ha long bay.
Stayed in April 2024
Reviewed: 11 March 2024
Hannah
ItalyExtremely friendly and helpful staff - even helped us contact the airport after missing luggage. Breakfast was great - eggs made to order, fresh fruit etc.
Stayed in March 2024
Reviewed: 30 January 2024
Raza
South KoreaFake booking price on booking.com
Staff
Stayed in January 2024
Reviewed: 23 January 2024
Pila
Philippinesstaff
Stayed in December 2023
Reviewed: 4 January 2024
Divya
United StatesSuper sweet staff! Helped us book a cheap trip to halong bay and was very patient with us. Great location :)
Stayed in December 2023
Reviewed: 31 December 2023
Eszter
HungaryRooms doesnt look that good as in the photoes
Very helpful staff, can exchange money, help with programs, taxi, breakfast was delicios. Amazing location
Stayed in December 2023
Reviewed: 2 December 2023
Angsana
ThailandStaff was so nice
Stayed in November 2023
Reviewed: 15 October 2023
Caroline
United KingdomSlightly run down in rooms, despite smart frontage
Great freshly cooked breakfast. Great location. Comfy beds fast wifi.
Stayed in October 2023
Reviewed: 26 May 2024
Phillip
PhilippinesI liked all lovely staff
Stayed in May 2024
Reviewed: 18 May 2024
Phillip
PhilippinesEverything staff excellent
Stayed in May 2024
Reviewed: 24 April 2024
Ton
United KingdomGood locations,staff is extremely nice and helpful Room nice clean n comfortable Wi-Fi work well Breakfasts including. We really like this hotel. Highly recommend
Stayed in April 2024
Reviewed: 2 April 2024
Ken
AustraliaBREAKFAST EVERYTHING
From the start Ms. Diep & Kim, her staff were the Fantastic👌 Our tours were top quality @ 20% reduced prices, & her knowledge of the old town, Restaurants etc. the Best🙏 I highly recommend Starlight for position, & Ms Diep for making our trip unforgettable🙏
Stayed in April 2024
Reviewed: 8 March 2024
Vincent
FranceThe room wasn't really clean.
The staff was great and helpful, always happy to give advice. The location is great, you're close to many important places in Hanoï. We also tried breakfast fast which was pretty good.
Stayed in March 2024
Reviewed: 26 February 2024
Khandnani
IndiaSTAFF IS NOT HELFFULL AND breakfast also not good I never recommended this hotel to everyone
Stayed in February 2024
Reviewed: 25 February 2024
Gertrude
CanadaWe were exhausted so we're happy there was an elevator and easy access to the quiet clean room.
Stayed in February 2024
Reviewed: 11 February 2024
Alvin
IrelandRooms are great. Staff are friendly and helpful Clean
Stayed in February 2024
Reviewed: 31 January 2024
Orapun
Thailandgood location
very old facility and dirty in the room
Stayed in January 2024
Reviewed: 26 December 2023
Hazrin
MalaysiaNo soundproofing. The room was very noisy at night. We could hear the loud noise from the street and also from the room next door. We were unable to sleep well.
The location and staff were friendly and helpful.
Stayed in December 2023
Reviewed: 18 October 2023
Mr
VietnamNothing.
The location is best, great staff, hotel has recently renovated, the blue color make us feel relaxing when i am in the room
Stayed in October 2023
Reviewed: 27 May 2024
Hong
VietnamThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
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