161-163 Hang Bong, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam
#13 of 877 hotels in Hanoi
Guests' ChoiceBased on 889 hotel reviews
9.4Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.8
Value for money
9.5
Free WiFi
9.3
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End of dialog contentReviewed: 4 January 2024
Siangchew
SingaporeApartment is a separate block from the actual hotel
Big rooms , equipped with washing machine
Stayed in December 2023
Reviewed: 4 January 2024
John
United KingdomNothing
Great location in a quiet street but close to the main tourist area near the lake and old town. Very comfortable and great value. Staff very friendly.
Stayed in January 2024
Reviewed: 4 January 2024
Ging
Hong KongThe restaurant where breakfast was served smelled a bit like someone urinated inside?
Room was decently sized Breakfast included Good service from staff Prime location
Stayed in January 2024
Reviewed: 3 January 2024
Paula
JapanThe perfect location allowed easy access to key attractions, and the wonderful staff made my stay truly exceptional. Highly recommend it for a delightful experience in Hanoi!
Stayed in January 2024
Reviewed: 1 January 2024
Sadia
IrelandEvery part of our stay was excellent. Special thanks to Amanda, Tracy, Harry and the breakfast staff for their excellent service. The room was very clean, the location is central and we will definitely return here on our next trip to Hanoi.
Stayed in January 2024
Reviewed: 30 December 2023
Sarah
United KingdomBreakfast room a little cramped
Staff were great, location perfect
Stayed in December 2023
Reviewed: 29 December 2023
Mikolaj
PolandMany thanks to the team for preparing our room for wedding anniversary. it was so nice. well done! nice and very helpful staff; good location, within walking distance to all major attractions;
Stayed in December 2023
Reviewed: 27 December 2023
Ricky
United StatesMy family and I enjoyed our stay at the Calista Hotel, staying in a 2 bedroom apartment, we felt like we were living in Hanoi, instead of staying in a hotel, at least for a few days. I want to especially thank Amanda who contacted me before the stay to check in on our needs. She was able to organize a food tour and a full day tour to Niem Bing. The hotel is just off a main street in the old quarter, in the center of the action, but on a quiet street.
Stayed in December 2023
Reviewed: 26 December 2023
Jarek
PolandNothing
Lovely and super helpful staff! Hotel nice, good location and quiet at night.
Stayed in December 2023
Reviewed: 26 December 2023
David
United KingdomThe stuff at the reception are very polite and friendly, especially Amanda! She’s very thoughtful and helpful. We booked the Halong cruise with her which we thoroughly enjoyed. Breakfast has good choices of dishes and plenty of fresh fruits. Apart from the buffet, you can have eggs, omelet, pancakes, or Vietnamese noodles cooked on order. The location is very convenient, close to the sights and lots of eating places and cafe, and as the hotel is tucked away in an alley way, you don’t get from the noise from the main road.
Stayed in December 2023
Reviewed: 25 December 2023
Kai
GermanyGreat hotel, great staff
Stayed in November 2023
Reviewed: 24 December 2023
Nasir
United StatesNone.
Service, location, cleanness, breakfast are all excellent.
Stayed in December 2023
Reviewed: 23 December 2023
Phi
United KingdomNA
Everything was perfect
Stayed in December 2023
Reviewed: 23 December 2023
Troy
AustraliaN/A
Clean. Amanda very helpful
Stayed in December 2023
Reviewed: 22 December 2023
Charissa
SingaporeLocation is within walking distance to old quarter and train street. It’s in a much quieter area hence less noisy. The rooms are clean and comfortable. They have options for 3 pax (double bed + single bed) which is good for families travelling in 3s. The staff are friendly and very welcoming too. There’s breakfast provided which is good enough for a hearty morning breakfast.
Stayed in December 2023
Reviewed: 21 December 2023
Eddie
JapanGood location, great staff service, clean
Stayed in December 2023
Reviewed: 21 December 2023
Elisabeth
Indonesiathe breakfast downstairs lil bit to small and the neighbors is under construction so it gets a lil bit noisy by day, but its not the hotels fault
a nice stay in the heart of old quarter
Stayed in December 2023
Reviewed: 18 December 2023
Yassine
United Arab EmiratesNothing
Amazing staff , very good location. The hotel is quiet in a noisy area. They upgraded me free of charge for the last night. The breakfast is very good. Good value for money. I strongly recommend
Stayed in December 2023
Reviewed: 18 December 2023
Yassine
United Arab EmiratesThe location is amazing and the staff is very kind and professional. I even has been upgraded for a night free of charge. The breakfast is very good. I strongly recommend this hotel, which is quiet in a noisy area. Very good value for money.
Stayed in December 2023
Reviewed: 15 December 2023
Esther
IndonesiaNothing
The location
Stayed in December 2023
Reviewed: 12 December 2023
Kathryn
United StatesApartment very nice , location very good, awesome support team . Everything was the best ”Will definitely stay there again.
Stayed in November 2023
Reviewed: 11 December 2023
Marcus9900
NetherlandsNone - it did match our expectations!
Ideally located in Hanoi. Members of staff were nice & friendly. Breakfast was good. The room was well maintained. Beds were comfortable. Overall a good spot to stay in Hanoi!
Stayed in December 2023
Reviewed: 10 December 2023
Asiya
United KingdomThis is a nice little hotel in an excellent location. We found it easy and safe to walk all around the old quarter from there. The best part of the stay is the super helpful staff. In particular Amanda was amazing, she went out of her way to help us with everything - thank you!
Stayed in December 2023
Reviewed: 9 December 2023
Julia
United KingdomLocation, staff, and comfortable
Stayed in December 2023
Reviewed: 9 December 2023
Soe
United Arab EmiratesNot free water.
Location is good.Room is clean. Breakfast is good.
Stayed in December 2023
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