41 Phố Bát Sứ 41 Phố Bát Sứ, Hàng Bồ, Hoàn Kiếm, Hà Nội, Việt Nam, Hoan Kiem, Hanoi, Vietnam
#254 of 867 hotels in Hanoi
Guests' ChoiceBased on 1382 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.5
Staff
9.5
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 3 June 2024
Eugina
United KingdomLocation was great. The hotel is cute & small boutique hotel. The staff are really friendly & helpful. Ideal & room size recommended for solo traveller!
Stayed in May 2024
Reviewed: 3 June 2024
Andrea
AustraliaThe room was a little tired - my husband is tall so almost hit his head on the roof and he struggled to fit in the shower/bathroom as it was tight - but it was functional and served its purpose.
The staff and in particular the receptionist were great throughout our stay. Always friendly and helpful. The breakfast was good and if you need to use a gym, you can use their sister hotels facilities which are around the corner. Location is good and not a far walk from the old town. We walked to and from the bus stop during our stay which was about 1km. We were on the top floor so our room did get hot but once the aircon kicked in it was fine.
Stayed in June 2024
Reviewed: 1 June 2024
Nikita
UkraineMy room didn't have a window that led to the daylit outside. It made me lose track of time quickly. I would really appreciate for this to be made more clear down the line.
It has an amazing location, extremely welcoming and helpful staff, and very good value for money. I can not emphasize how amazing the location of this place is, full of good dining options as well as close to all of the amazing places Hanoi Old Town has to offer! The hotel itself is beautiful. I really appreciated design choices
Stayed in May 2024
Reviewed: 31 May 2024
Neharika
IndiaThe bathrooms could do with more rigorous cleaning. But everything else was good!
Xenia and David as well as other front office girls and bell hops were extremely helpful and knowledgeable and talkative. Loved interacting with them.
Stayed in May 2024
Reviewed: 30 May 2024
Matthew
United KingdomNothing.
I have stayed at this hotel on two separate occasions when visiting Hanoi and everything was great. Both the day and night staff are so nice and helpful. Great location, everything you need is near by and within walking distance Aircon + wifi are really good The rooms are very nice
Stayed in May 2024
Reviewed: 28 May 2024
Linh
VietnamThe air conditioner is not stable and the blanket is too thin.
Staff is really friendly and supportive. Decoration is great.
Stayed in May 2024
Reviewed: 25 May 2024
Francesca
AustraliaThe aircon was freezing and didn't seem to be able to be adjusted. The TV didn't work and the guy who came to fix it was rude. They have ceramic soap holders in the shower (!) , when one broke they tried to charge us 300000 vd to replace it!
This quirky little property is well located. The staff at reception speak English well and are friendly and attentive. The beds are comfortable and the rooms clean , quiet and without mold.
Stayed in May 2024
Reviewed: 25 May 2024
Signe_w
New ZealandI was on the top floor and there was a persistent buzzing noise that did not stop the whole time I was there. I got used to it after a bit but it was very loud the first night.
The place was really tidy and clean, great location in the old quarter. I had an injured leg so I was very happy there was a lift to take you up to your room. The staff were very helpful, when I was waiting for my transfer to Ha Long Bay they gave me a cup of tea and gave me some snacks for the ride.
Stayed in March 2024
Reviewed: 23 May 2024
M
United StatesNothing
It's neat and the rooms are fully furnished.
Stayed in May 2024
Reviewed: 23 May 2024
Misha
IrelandNA
We were very kindly upgraded as it was our honeymoon. Staff are very kind and thoughtful, kept our bags after checkout while we walked around before our fight. Location is excellent, nearby everything but without the noise. Excellent value for money. We ended up coming back here again after our trip to Sapa.
Stayed in April 2024
Reviewed: 21 May 2024
Manuel
SpainClean Comfy bed Good location, can walk to anywhere in the Old Quarter/Lake Nicely decorated rooms
Stayed in May 2024
Reviewed: 20 May 2024
Tom
United KingdomGreat hotel for the money, friendly staff and lovely rooms. Great location for old town
Stayed in May 2024
Reviewed: 18 May 2024
Sophie
United KingdomWe only had a small sheet (apparently there was a blanket but we didn’t find it). We were a little cold and tried to adjust the air con but we couldn’t work it out.
We loved the unique interior design and the incredibly friendly staff who went above and beyond to help out!
Stayed in May 2024
Reviewed: 18 May 2024
Mark
VietnamEverything was well done - with class and elegance.
Very beautifully appointed hotel. Only two rooms per floor - quiet and private. Very lovely decor in the public spaces and in the room(s).
Stayed in May 2024
Reviewed: 16 May 2024
Thomas
United KingdomStayed for 5 nights and had 0 issues.
It was very comfortable and the staff were extremely helpful. Very nice location in the old town.
Stayed in May 2024
Reviewed: 15 May 2024
Zulx69
MalaysiaThe size a bit smaller but considering the location in old quarters, every inch is pricey.
Staff are very attentive, I got a rented motorbike from the reception which was very good condition, full of gas and I don't need to handover my passport to the owner. The price also reasonable.
Stayed in May 2024
Reviewed: 9 May 2024
Michal
PolandGorgeous design, everything's new, lovely kind staff, good breakfast and coffee. Perfect location.
Stayed in May 2024
Reviewed: 7 May 2024
Harry
AustraliaGreat Location,
Stayed in April 2024
Reviewed: 6 May 2024
Daniel
IrelandNothing major but the air conditioning unit was leaking. The blinds on the window were also quite poor and didn't block out much light.
Room was very comfortable and it's in a great location
Stayed in May 2024
Reviewed: 5 May 2024
Kevin
QatarBathroom was too small.
Stayed in May 2024
Reviewed: 4 May 2024
Theresa
GermanyRoom was tiny wit no window, I think it was overpriced
The location was amazing, everything in walking distance, staff was super friendly and helpful
Stayed in April 2024
Reviewed: 4 May 2024
Brian
United KingdomRoom was very basic
Staff were excellent
Stayed in May 2024
Reviewed: 29 April 2024
Haidh
MaldivesClean rooms. Nice design and helpful staff.
Stayed in April 2024
Reviewed: 28 April 2024
Carolin
GermanyRooms Without Window
Nice entrance area, very pretty interior. Friendly employees. Central Location.
Stayed in April 2024
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