1. View from the window was not worth opening the blinds so artificial light only. 2. Mould in the corridors and a bit in the bathroom, "funny smell" in the room.

1. Perfect location - in the middle of Old Quarter. 2. Accommodating staff - we were able to check in at 3AM. 3. Room cleaning, fresh towels every two days. 4. How water and good pressure in the shower. 5. Good working WiFi and AC.

Stayed in April 2024

Location

Stayed in April 2024

This hotel has a great location, the best redeeming quality that it offers. Although the property is in an old building and has facilties old and not modern, it makes up for its easy access to many places in the old town, etc. It is inside a small alley, and a small market is just outside this hotel in the morning. You can eat noodles, etc. from some of these local vendors outside at a price offered the same to the local people. Ms Lucy, the owner of this place, booked me a VIP Sedan on my way to the airport. The price is cheap at 280,000 VND and is comparable with grab price (or lower) but the quality of the car and the service is exceptional. She also refer me to a currency exchange shop just a 5-10 minute walk from her hotel, with very good rates. If you are not choosy and would just stay outside for most of the time, the place has acceptable amenities and facilities considering the very reasonable price.

Stayed in April 2024

Ms Lucy was very much cordial and supportive. She helped us a lot to avail the tour we had planned. Really a nice person she is. I hope we will visit again in the future.

Stayed in April 2024

Bad smell in lobby , in room floor is broken, old, have dist in the blanket

Good location

Stayed in April 2024

The location couldn’t be more perfect, the rooms are a decent size with comfy beds. Felt very safe and Lucy was lovely and very helpful, she organised our transport to Cat Ba.

Stayed in April 2024

not very clean very simple, old and uncomfortable equipment

great location - central but quiet affordable nice staff who let us keep our bags in the accommodation after check out and waited for us till 3 AM for check in

Stayed in April 2024

Close to everything Proximity to Lake Quiet alleyway

Stayed in April 2024

Shower was either boiling or freezing, struggled to find the right position. No windows

Good location, nice staff, comfortable beds

Stayed in March 2024

Good location! Good value for price and the host was very helpful!

Stayed in March 2024

For the price it provided everything we needed. The water was warm & bed comfy

Great location, close to all the amenities & safe. Fantastic & helpful service from Lucie. She went above & beyond booking our tours & providing information. I would recommend this 2 star guesthouse for location, service & price.

Stayed in March 2024

The room I booked looks a bit old. The wooden floor was old and not too clean.

The location of the hotel is right at the center. Easy to walk around the area. The staff is very nice, friendly and accommodating.

Stayed in February 2024

Dusty.

I stayed there to wait out Tết, and it’s one of the more budget friendly options during that period. It meets the basic needs of any traveller. Location is close to the famous Bún chả restaurant and about 10 minutes walk to Pho 10 Ly Quoc Su.

Stayed in February 2024

Wifi didn't work very well.

Great location while the room was still quiet to sleep in.

Stayed in February 2024

We had a window, with a wall behind it. That might be a problem for someone.

It was relatively close to the main street with shops :)

Stayed in December 2023

Friendly staff

Stayed in January 2024

Ideally located in the Old Quarter and many of the tourist attractions are walkable distances from the hotel. Ms Lucy, the staff at the hotel was kind enough to let me check in well before time and she was helpful in booking and planning my tours around Hanoi.

Stayed in January 2024

The hotel is a bit old, but that's part of its charm and the owner is very helpful. This is how you feel good. The street next to the hotel is a bit narrower and therefore relatively quiet. The Cafe Hanoi with its beautiful courtyard is also recommended.

Stayed in January 2024

The property had everything it just needed a bit of upgrade.

Location was perfect as it was in the Old Quarter which is prime spot for tourist.

Stayed in December 2023

Comfy bed, good WiFi, fantastic location, friendly host, great value for money

Stayed in December 2023

The facility was quite old as some of the furniture and appliances. Our tv turns black without picture (but with sound) for a few minutes then comes back on. We did not inform Lucy about this but I’m sure she’ll take care of it had we done so. One other thing, on our last night, there was a strong smell of oil fried fish or something that lingered in the whole building. The ventilation wasn’t so great so it took awhile to dissipate. Not sure what can be done about it but thought might mention.

The staff and location are great. Lucy was very attentive and responsive to our needs. Actually, this was the second time we booked this hotel. I didn’t like my stay the first time because I did not think that the facility was clean and noted that in my review. This time around was a great improvement in cleanliness of facilities. Please keep it up. I would recommend this hotel for its value. I wouldn’t mind staying here again.

Stayed in December 2023

You get what you pay for. Great location for Old Quarter, restaurants, bars, etc. Lucy the owner was very nice and helped with taxi, etc The hotel is a bit old but clean. My room size was great and very happy overall. I only needed one night in Hanoi before going to the airport the next day so…perfect for me

Stayed in December 2023

The room was a little basic

Staff were extremely helpful. Lovely hot shower. Location was excellent.

Stayed in November 2023

Really friendly and helpful staff and the location was really ideal. Would recommend

Stayed in November 2023