Traffic outside was absolutely fine no issue at all. The only thing i can say I didn’t like was very noisy between rooms. Could hear next door room.

Breakfast was lovely, had a great variety of food

Stayed in May 2024

No chairs on our balcony

Incredibly comfortable bed and super helpful staff. Be sure to have a drink in the roof too. Best breakfast!

Stayed in May 2024

Staff, rooms and professionalism

Stayed in May 2024

Honestly no negatives

This is our second stay here, everything about it brought us back! They even gave us a free upgrade for our return. Lovely staff, great location, best breakfast and comfy beds

Stayed in May 2024

Absolutely brilliant hotel! The central location in Hanoi Old Quarter, the interior, the supercomfy beds, the rooftop bar, the breakfast, everything was fantastic. Most off all the staff.....what a team! Great service from start to finish! 10/10!

Stayed in April 2024

Everything

Stayed in April 2024

The service was really outstanding. They are willing to help with everything.

Stayed in April 2024

Water pressure for the shower was quite low hence hard to control the Hot temperature Lighting in the bathroom was a bit too dim especially when applying for make-up I booked a 'Junior suite' room but the room looks the same as an ordinary room, difference was the balcony Breakfast can be improved in terms of its quality and offerings eg should stick to what the chefs are more comfortable making

Bed & pillows were comfortable so i slept well for the 3 nights despite the busy sound from the streets Staff were quite helpful when being asked for recommendations The ambience of the hotel and room was soft despite its busy surroundings Located close to some nice places of eatery and St Joseph cathedral so good to be able to walk

Stayed in April 2024

The only criticism I have was the room was a touch small. Excellent facilities just a tad small.

The roof top bar was amazing and the staff were incredibly beautiful and helpful. Especially Minh at the rooftop bar. The ladies serving breakfast were so sweet and kind. Excellent location.

Stayed in April 2024

Great service, warm welcome, very good bed and pillows, great location, excellent staff. Nice breakfast, very good lunch. Nice bar area, and cold drink upon arrival and departure

Stayed in April 2024

Rooms were a little small but fine.

The location and roof top bar.

Stayed in March 2024

Leaving

Everything went like clockwork,we were picked up at the airport and taken to the hotel,staff were great particularly Aubrey who was very helpful. The room was very well equipped and breakfast was on the top floor with great views. A most enjoyable stay and I would stay there again.

Stayed in March 2024

Beautiful hotel, great staff, good food, the jacuzzi on the rooftop amazing! They serve very good cocktails

Stayed in March 2024

No fitness centre. But no worries. As plenty to do

Central location. Staff were amazingly kind. Great breakfast and views over city.

Stayed in March 2024

location

Stayed in March 2024

Complimentary tea and milk was not supplied daily and when asked for milk we were told that we would be charged for anymore given to us the next day.

Breakfast was very good and the location was great

Stayed in March 2024

Laundry was (comparatively) very expensive, the street was quite noisy

Well-maintained and nice interior, super-clean, nice location, friendly staff. We enjoyed the rooftop hot-tub.

Stayed in March 2024

Room is a little small and cramped, but still very good. Appreciated having a bathtub, but the shower head is not detachable and the bath drains slowly so it's harder to clean up.

Very beautiful hotel, and the staff were lovely and very attentive! I loved the welcome drink, ginger apricots and wet towel, perfect when arriving after a flight. The room itself is very clean and stylish, The breakfast was excellent! Good choice of selection from buffet and made to order, and their iced Vietnamese coffee was personally my favourite of all I tried. And the breakfast staff especially were excellent. Rooftop was also great view. They also let me leave luggage for a night which was very helpful.

Stayed in March 2024

The rooms are on the small side, but nothing can be done about this due limited space in building

Beautiful inside and out! Great staff and location. Breakfast was good too!

Stayed in March 2024

Interchanging rooms are quite loud

New clean and tidy staff were fab so helpful

Stayed in February 2024

Nothing

The hotel was fabulous, clean and a very comfortable bed. The staff went out of their way to be helpful and attentive. They prepared a takeaway breakfast as we had an early flight. Great location in the old town

Stayed in February 2024

All new. Good location. Quiet nights. Warm, large jacuzzi. Lovely staff

Stayed in February 2024

Design, location, staff.

Stayed in February 2024

No

Staff was so friendly and breakfast was excellent Location in the central so we can visit Old quarter easier

Stayed in January 2024