No elevator

Location and staff

Stayed in May 2024

Very friendly and helpful staff, Michael was very helpful to us organising our onward travel. Hotel was quiet at night despite its great location in the old quarter.

Stayed in April 2024

We had a choice of rooms both with a great many stairs to climb. The lowest choice was 75 stairs up but we chose the better room with 85 stairs to it. It was good but not for the faint hearted

The location was excellent. Beds were very comfy and the staff very helpful.

Stayed in April 2024

Great location, very friendly staff, spacious, comfortable room

Stayed in April 2024

Extremely helpful, friendly , welcoming staff at a great location. And quiet room.

Stayed in March 2024

Friendly staff Clean room Modern and clean bathroom Amazing location.

Stayed in March 2024

Location, amenities and very helpful staff. Room was great and comfortable. Very nice hotel overall.

Stayed in March 2024

The staff at the hotel were lovely and very helpful, especially David. They made the hotel stand out for us. The location is great, right in the heart of the old town. Room had everything we needed and the bed was huge - Would recommend.

Stayed in March 2024

Great location in Hanoi old quarter - only a few minutes walk from all the main attractions including the night market and beer street. Staff were very friendly on arrival and gave us a map, pointing out all the key locations. The room was very pleasant and had a comfortable bed.

Stayed in March 2024

Very friendly and attentive staff, David and Michael were helpful in answering my questions Hotel is located conveniently for the old quarter area Room is spacious Good WiFi

Stayed in March 2024

The staff are extremely enthusiastic, the room is immaculate, and the location is excellent—close to Beer Street, Train Street, and the Old Quarter. Highly recommend it.

Stayed in March 2024

Conveniently located, staff were very friendly and helpful and breakfast was delicious!

Stayed in March 2024

The staff is very friendly and helpfull , location was in Old quarter, It was really nice stay!

Stayed in February 2024

The location and David

Stayed in March 2024

- Room was visibly damp

- Location - great coffee and food around - Helpful staff who gave recommendations - They have quick laundry service

Stayed in February 2024

No elevator

The location and Michael !

Stayed in February 2024

Nothing

Location is the best

Stayed in February 2024

The staff here were so helpful & lovely ☺️ they made such an effort to make our stay comfortable! Great location & delicious breakfast, we came back 3 times as it was so convenient

Stayed in January 2024

I was in the 6th floor (no elevator, but I knew that before booking) and although the hotel is next to beer street, it was surprisingly quiet. The bed was a bit hard, but still okay. Most of the staff was really nice & helpful, especially David. On one day I had to leave pretty early for a tour before the official breakfast time and he was so nice and made me a delicious Pho anyway :) I would book again :)

Stayed in January 2024

Dislikes 1. Rooms though properly maintained are showing signs of aging. It is good to have some minor renovation. 2. The kitchen can be renovated to a more spacious and appealing look like a open concept kitchen. Good for both staff and customers. Can be a highlight 3. Tv is of low quality signal. In this age and time, will be good to have better video quality.

Zalo and his team provided beyond what a 5 star hotel will give. The hotel entrance is situated in the most happening night alley. This hotel is like a light in that noisy alley by night or food street alley by day where the staff takes care of you well. Zalo will provide his Whatsapp number should you meet any issue while touring in Hanoi. If you need any shuttle, tour advice or package, he can arrange for u quickly. I came back to this hotel after 5 years and still very much surprised by the service level. Likes 1. The rooms are spacious despite the narrow staircase and hotel 2. The breakfast is all made up on order and unlimited. It is very homely when they serve you. 3. All speaks good English. They hired a staff with special needs. He speaks good English and is very dedicated to his work. It is an inclusive environment. This shows alot about the hotel. 4. Cost. It is very value for money. 5. Clean. Very clean. 6. Location. 7. High rating on booking.com 8. Room fragrance

Stayed in December 2023

Ceilings in our room were low, two of the boys could not stand up straight in the room

Clean, good location, comfortable beds, nice bathroom

Stayed in December 2023

Nothing, great value for money

I returned to Elite Central Hotel Hanoi after booking a previous stay and ha long bay tour with them. Hosts David and Michael were exceptional and i cannot recommend this place enough. If I'm ever in Hanoi again, I will be back! Great location, clean and spacious rooms and exceptional service from staff!

Stayed in November 2023

No 100 % soundproofing

Good location

Stayed in November 2023

You will be warmly welcomed by the staff, especially Michael is the best host I ever had!

Stayed in November 2023