The stuffs were very kind. Room was clean. Decent location.

Stayed in May 2024

It was a bit noisy is about the only thing. To nitpick the room was small but that's pretty standard in Vietnam.

Location was good, room was clean and the staff very helpful.

Stayed in April 2024

The safe didn't work but I was only there one night.

The quaint decor and comfortable bed. Amenities were lovely. Bathroom was massive

Stayed in March 2024

Staff were amazing - everything else was just pleasant - we were looking to stay away from the city main and this hotel was convenient.

Stayed in January 2024

Hotel rooms are quiet but still need earplugs and eye masks for sound and light leaking in

Right next to the Temple of Literature. Roomd are spacious and in good condition despite being old. Bathroom is big and shower comes with a screen. Good service and lobby area. Area is quiet, almost residential (unless on match days!)

Stayed in January 2024

The restaurant is not always open when there are few guests so you have to book your meal in advance. I didn't have this information from the start. But it's not a big deal, as the city offers plenty of alternatives.

I really liked the accommodation. The location and staff are great. The facilities are very good.

Stayed in December 2023

The view from the windows was of a wall. Not that close to city center and if you plan to make excursions around Hanoi then you will need to walk 10-15 min for pickup. Not many restaurants to eat around.

We came here because we were scammed with another property that is very close to this hotel. The staff was very friendly and helped us around. The rooms were clean and the beds were comfy. If you plan to stay 1-2 nights it is perfect. You have a supermarket very close if you need water or some fruits.

Stayed in May 2023

Air con took a long time to cool down the room. Bedroom can be cleaner...but maybe it's the furniture ?

Staff very helpful. Very friendly. Great people...so blessed. Made us so grateful. Felt at home...with them . Highly recommended to friends and to visit Hanoi again.

Stayed in April 2023

The aircon was not working in room 505. And the bed is a little too hard.

I like the location and the staffs. They are very friendly, helpful and kind.

Stayed in December 2022

the property and the service

there is very good of the provide

Stayed in June 2022

The door closed at night so if you returned late then you needed to push the button and make noise for people who were sleeping. The bathroom and shower were not very clean, not very hot water. There was lot of construction noise in the morning.

The location was good, the staff were friendly.

Stayed in November 2023

Very small rooms, in photos it looks bigger. Sates hotel. Very poor brakefast.

Nothing

Stayed in January 2024

The staff were excellent and resolved any issues we had swiftly.

Stayed in January 2024

the receptionist can’t speak English

small

Stayed in December 2023

Stuff sexual harrusted me

There was none.

Stayed in December 2023

No fitness center even though it said there would be one.

Easy check-in.

Stayed in October 2023

- Receptionist attitude: very rude - Payment method: you have to pay in full before you stay even though u show your ID/Passport. - Room description vs reality: not even close to the displaying photos. - Old room and equipments (the mini fridge sounded like it could explode anytime). - Insects run around at night.

- Close to a place I need to visit

Stayed in June 2023

Never have I ever had such a bad experience with a hotel. The room that we booked was called a ‘King Suite’ & yes it’s very big and spacious but extremely run down. There is dust everywhere, there are markings all over the walls, the bed is the hardest piece of concrete I’ve ever slept on. The Wi-Fi does not work whatsoever. The room isn’t soundproof in any means, we were on the 8th floor and heard every conversation on the street. The bathroom ceiling isn’t even finished or joined together, the furniture and decor is ancient. This is not good value for money in the slightest. 6am we were woken up by the restaurant above us setting up for breakfast and moving tables, VERY LOUD! The area is awful, nothing around. I advise anyone to give this hotel a miss as it’s not a pleasant experience, so much so, we had 5 nights booked here & we’ve only stayed for one & booked elsewhere. Couldn’t wait to leave!!! No money in the world could get me to sleep here another night.

They refunded us the money with no issues when we left early

Stayed in March 2023

Bed was a little too firm for my liking. Safe was already locked when I got there so I couldn’t use it.

I liked how the location is off the main drag so not as noisy at night.

Stayed in February 2023

Window isolation, noise, hard bed

Staff, location, bathroom

Stayed in February 2023

Very lovely accommodation !!!

Stayed in January 2023

staff not flexible. tv spoilt and old. no soundproof, noisy. room fridge too noisy. aircon not working.

nothing

Stayed in December 2022

The area was a little run down but never felt unsafe but other then that was good as it was central too other more tourist areas

Staff very nice and helpful, rooms were clean spacious and comfortable

Stayed in September 2022

The staffs were very friendly and helpful. Our room was very clean and nice decorated. The environment was also very nice. Will come back next time.

Stayed in July 2022