no.

Staffs are very nice and helpful !!! l like them! and the apartment is clean and safe.

Stayed in January 2023

Nothing

Very helpful and friendly staff. Very good breakfast A hotel which puts high value on quietness by putting up adequate signs for quiet zones. Not very often found in Vietnam. Will certainly go there again.

Stayed in February 2023

Breakfast was great, staff was very friendly helping us arrange trips and transportation.

Stayed in January 2023

Wished the restaurant was open for lunch and dinner too

Great location. Staff was very helpful. First night i stayed in a room on the ground floor where it was noisy from the kitchen downstairs. I was moved to another room straightaway and my stay was great.

Stayed in January 2023

none

Friendly service, clean hotel and good breakfast, hanoi golden holiday will be in the list for next trip booking

Stayed in February 2023

Nice location, super near to the city center. A lot of food stores and restaurants near by. The staffs were friendly, kind and very helpful

Stayed in January 2023

no windows in room

friendly staff

Stayed in January 2023

Staff lent us money to pay for our Taxi when we first got into Hanoi as we had none and let us check-in early! :-)

Stayed in January 2023

very clean and nice personal!

Stayed in January 2023

The lady at reception was so informative and very kind. The staff are all very caring. Room was very clean.

Stayed in January 2023

Food needs to have more variety other than the offerings available which does not serve for all the different kinds of taste buds.

The rooms were very good, spacious and had all that you require for a holiday. The best thing about this hotel is the staff-- super supportive, helpful and always guiding to do the right thing. Also the location of the hotel is good and near the main attractions. Big shoutout to Phoonk for the assistance he provided to us.

Stayed in December 2022

Great hotel located in the city centre of Hanoi. Could visit everything by walking. Clean, big room. The staff is extremely friendly and helpful. They arranged reliable pickup from and transfer to the airport.

Stayed in December 2022

Very helpfull..Helped us to book taxi to Ha long at the last minute..Also helped us with getting to the bank by providing their own staff...the room has all the facilities that were mentioned in the booking.

Stayed in December 2022

very clean and comfortable spacious room. staff were very friendly too. highly recommend this place for its price too

Stayed in December 2022

It is in old quarters and close to night market and other attraction. It is in a narrow road. Host was super accommodative. The trip to ninh binh was well arranged. Breakfast was decent and helped us with vegan food.

Stayed in December 2022

Our stay at this hotel was very good. The queen-sized bed was amazing. The staff is very friendly and speaks good english. Would highly recommend.

Stayed in November 2022

Friendly staff. Great for the price

Stayed in November 2022

the hotel room itself was fairly clean, but the shower has mold in it. he balcony rooms are facing the street so they’re louder, we did it for a night and did enjoy the balcony during the day, but i wouldnt want to do it for too long if you’re a light sleeper.

this is a great location to stay for exploring the old quarter of hanoi. this hotel is great because of Ms Kim- she is so incredibly helpful. she helped us book a cruise to lan ha bay (after i asked a lot of questions and was being indecisive but she was patient), sleeper bus to sapa, day trip to ninh binh and transport to and from airport. it was great to save time booking all these things myself and also i saved so much time doing less research/planning. she also answered a ton of questions via whatsapp throughout our trip. we stayed in 3 different rooms (hanoi was our base for exploring the north) and they all had similar setups (and moldy bathrooms- could use replacement curtains). the rooms without balcony are less expensive but actually better for sleep because it’s super quiet and dark. tthey kept our luggage while we left for over a week. all of the staff went above and beyond!

Stayed in October 2022

The shower was weird. The pressure and the temperature fluctuates. But it doesn't interfere with showering.

The room was comfortable. The staff was friendly and super helpful.

Stayed in November 2022

The staff was very courteous and helpful. Rooms were cleaned regularly, really good tour recommendations were made by Kim. And to top it all, it was centrally located.

Stayed in November 2022

The bathroom is quite dated and needs to be updated, very basic facilities for the price

The room size was very good, the location was good too.

Stayed in November 2022

I would have liked a proper window in my room but I understand why it was t possible

Everything was great here during my visit. the room was a good size for a solo traveler and the beds were comfy too. I appreciated the lock box in the room and the bathroom was very nice and clean. The location worked well for my purposes as too. I could walk everywhere I needed to go which is always nice. Staff were excellent and helpful when I needed them. I would stay again.

Stayed in November 2022

Hanoi Golden Holiday is just a perfect place in the heart of Hanoi Old Quarter. The hotel is special because of people working there with passion, smile and always ready to support: Ms Kim, Mr Happy and one another Mr (unfortunately don't remember the name). During our stay staff helped us to book tickets to Sa Pa, showed on the map what to visit in Hanoi and kept our luggages during our travel to another cities of Vietnam. We could ask about everything and always received the answer to all our questions. In case you need airport transfer or trip to Ha Long Bay you can ask at reception and they will help you to organise everything. Hotel itself is very clean with comfortable beds. In the room is nice decoration. In the morning is served tasty breakfast. When we traveled early in the morning we received breakfast to take away :) Totally we stayed in the hotel 3 nights and highly recommend it to everyone. You will not regret :)

Stayed in October 2022

The room had a majestic look which made us fall in love with it. The bathroom was quite spacious too. We were upgraded to a bigger room on arrival (even though I had initially only booked a day with them)

Stayed in October 2022

great

Stayed in October 2022