94 Ma May, Hang Buom Ward, Hoan Kiem District, Hoan Kiem, Hanoi, Vietnam
#40 of 872 hotels in Hanoi
Guests' ChoiceBased on 427 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.3
Staff
9.8
Value for money
9.2
Free WiFi
8.8
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End of dialog contentReviewed: 1 June 2024
Marcelle
AustraliaI can't fault anything about this hotel.
The staff were very friendly and gave us a lot of recommendations for places to eat and landmarks to visit while in Hanoi. The room was cleaned every day and the breakfast buffet had different dishes to choose from every morning👍 Very comfy bed, well maintained room, great view and balcony. Gym room with free weights, pulley machine and some cardio equipment + great views from the Sky Bar. Best boutique hotel I've stayed at in the Old Quarter over many stays!
Stayed in June 2024
Reviewed: 26 May 2024
Frédérique
JapanNothing
Excellent location , beautiful decor, outstanding staff made my stay perfect. I will definitely come back!
Stayed in May 2024
Reviewed: 23 May 2024
Clara
South KoreaThe room was small & dark.
Excellent location on a relatively quieter street and the AC worked well. Kind and attentive staff - friendly reception from check-in to check-out and accommodated our dietary restrictions when packing us breakfast to go.
Stayed in April 2024
Reviewed: 22 May 2024
Benjamin
SingaporeNA
The staff are amazing!
Stayed in May 2024
Reviewed: 22 May 2024
Dewa
IndonesiaThe Property is nearby and in the center , clean and beautiful room , nice view and the bar on the top has really beautiful view , the staff really friendly , advice and suggest us with things we need ❤️❤️
Stayed in May 2024
Reviewed: 12 May 2024
Julia
Vietnam5 star experience at a price point of a 3-4 star. Great F&B. Superb location.
Stayed in May 2024
Reviewed: 10 May 2024
Guillermo
BelgiumPerfect location, great breakfast, personnel extremely helpful and respectful. They were super caring and let me leave my luggage for several days for free. Recommend 100% staying here, best hotel in Hanoi! Very good price-quality ratio!
Stayed in May 2024
Reviewed: 7 May 2024
Fiona
AustraliaNothing.
Room was lovely and the bed was very comfy. And we loved the little balcony to have a coffee inthe morn. Staff were exceptional. We enjoyed our stay
Stayed in May 2024
Reviewed: 7 May 2024
Antje
GermanyThe noise from the street was loud.
Very nice and tidy room. The breakfast had something for everyone.
Stayed in May 2024
Reviewed: 5 May 2024
Anne
AustraliaNothing
A lovely oasis in the middle of old quarter, staff were wonderful, especially Hang at front desk. She was beyond amazing!
Stayed in May 2024
Reviewed: 30 April 2024
Nadim
United Arab Emiratesroom a little small if in a couple.
Location was fantastic and surprisingly the hotel was not noisy. breakfast was average and welcome a bit cold but efficient. but overall, the room very nice, hotel had lots of charm and service was good. highly recommended.
Stayed in April 2024
Reviewed: 28 April 2024
Julie
United KingdomOnly one lift and slow at that!
The best thing was the staff! Everyone from the doormen and cleaners to reception managers were courteous welcoming and efficient.. they made our stay.. The spa was also a welcome place of tranquility in a bonkers city!
Stayed in April 2024
Reviewed: 22 April 2024
Annette
Taiwanbest staff, best service, clean and comfortable room. will be here next time.
Stayed in April 2024
Reviewed: 20 April 2024
Chantal
CanadaWe were at the highest floor, and above is the terrasse with the bar. Some noises, but the good thing is that people are not partying very late at night…
Very good location, nice room (we had reserved the best one…). Staff attentive.
Stayed in April 2024
Reviewed: 13 April 2024
Monique
AustraliaNothing. Good 4 star
Room clean. Staff excellent.
Stayed in April 2024
Reviewed: 12 April 2024
Amlan
United Arab EmiratesNothing
Everything about the staff and the facilities resonates the 100% focus on customer. Location is part excellence.
Stayed in April 2024
Reviewed: 9 April 2024
Carmen
PortugalWe love the hotel very well located and the room Was lovely
Stayed in March 2024
Reviewed: 8 April 2024
Plaban
IndonesiaNothing
Location and staffs
Stayed in April 2024
Reviewed: 7 April 2024
Zsofia
United KingdomLovely staff, beautiful and comfortable room, amazing location. Great food and drinks at the hotel (breakfast, room service and rooftop bar too).
Stayed in March 2024
Reviewed: 5 April 2024
Lucretia
United StatesI was expecting the room to be larger and I felt the checkin was a little slow. I quested for an early checked in almost a year ago before my arrival because I was arriving in Hanoi. I had a flight that took over 25 hours of traveling. Considering the request was so far in advance they could have checked me in earlier than 1pm
Loved breakfast options and taste. Best omelette ever
Stayed in April 2024
Reviewed: 5 April 2024
Lisa
United StatesIt would be nice to have heaters on the roof bar so we could keep warm up there.
This hotel is perfectly located in the historic district of Hanoi. The rooms were comfortable, and all the staff was super friendly and extremely helpful to us - helping us book city tours and restaurants. The best part of the hotel was the breakfast, which was so delicious and varied. All the waiters and folks working the bar and coffee were so nice! And the roof bar was very nice.
Stayed in March 2024
Reviewed: 31 March 2024
Giles
United KingdomNothing
Lovely hotel in the Old Quarter with really friendly staff
Stayed in March 2024
Reviewed: 26 March 2024
Kathlene
AustraliaWe enjoyed this hotel - relatively compact with great location in the old quarter. Nothing was too much problem for the staff, a fantastic cohort who are always there for you. Clean, comfortable rooms and we came back to this hotel again for our last night in Vietnam because of all these attributes. There’s an in house restaurant so you have choice when the sensory overload of bustling Hanoi can tire you! Beds are good and bathrooms clean, not huge but very serviceable. We stayed in 3 rooms on 3 different occasions. They were extremely helpful with tours and activities- Kathryn was our go to for so many of the trips we did during our stay. Wonderful service.
Stayed in March 2024
Reviewed: 21 March 2024
Avinash
United StatesSumptuous and delicious food
Stayed in March 2024
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