44 Hang Trong - Hoan Kiem, Hoan Kiem, Hanoi, Vietnam
#347 of 879 hotels in Hanoi
Guests' ChoiceBased on 14 hotel reviews
8.9Cleanliness
8.9
Comfort
8.9
Location
9.8
Facilities
8.5
Staff
9.4
Value for money
8.6
Free WiFi
10.0
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Showing 1 – 14
Reviewed: 1 April 2024
Youwei
TaiwanThe hairdryer easily overheats and stops functioning, causing long-haired women unable to dry their hair.The room rate does not correspond to the hardware facilities provided.
Service attitude and soundproofing effectiveness.
Stayed in March 2024
Reviewed: 14 March 2024
Alan
AustraliaEverything was perfect
Location was great and staff were excellent.
Stayed in March 2024
Reviewed: 12 February 2024
Mmmzón
SpainThe staff is amazing, on reception you can expect kindness and warm all the time. Eira even gifted us Vietnamese snacks before going to the airport on a super late night when all was closed and our opportunities to have dinner were 0. Every night they put chocolate coins and good wishes for the day. Really, what an amazing staff. Congrats, it is the gem of the hotel.
Stayed in February 2024
Reviewed: 8 January 2024
Agustina
Indonesiaspa is excellent.
Stayed in January 2024
Reviewed: 14 November 2023
Mei
Hong KongIts all good and the price is right.
The location is really good. There are supermarket, 24/7 stores, cafe, pizza, local restaurant, clothes, souvenir store, Hoan Kiem lake .. etc all nearby. Their staffs are friendly and helpful. I hadn’t prepare for anything about Hanoi before arrival. While check in at their hotel, their staff have a list of things to do, places to go and a map for me, with some orientation as well. Each night while I came back to my room, there must be a little pouch hanging on the door knob. Inside the pouch was some chocolate and a note. The message on the note was heart warming stuff.
Stayed in November 2023
Reviewed: 8 October 2023
Jennifer
AustraliaThe fridge wasn’t cold and made a loud noise. Has to disconnect it
Nice big room with opening windows. Comfortable large bed. Wooden floors. Nice breakfast daily.
Stayed in July 2023
Reviewed: 17 August 2023
Shanaka
AustraliaConveniently located in the old town with plenty of restaurants and cafés nearby. We arrived on a weekend and found the Dong Xuan night market five minute walk from the hotel with plenty of souvenirs and gifts items. The beer street on Ta Hien another five minute walk from the hotel has many pubs and cafes. The hotel staff were exceptional, they were friendly and very helpful. Kim at the reception arranged a day trip to climb Hang Mua Mountain and visit the Bai Dinh temple which was great. The family room was large and modern. We had an excellent holiday.
Stayed in August 2023
Reviewed: 22 July 2023
Alan
United KingdomNothing
Friendly helpful staff, good value for money massages and great location
Stayed in June 2023
Reviewed: 8 May 2024
Adelio
PortugalOur room was a room with windows to the corridor and for similar price probably it is possible to find a better option. Also we tried to book a tour with the hotel staff, that assure us that will take care of it but they never did it... We end up to book the tour by ourselves but we had to do it in a rush...
The hotel offers a good location. In the old town but still in a quite area.
Stayed in April 2024
Reviewed: 29 January 2024
Sheila
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: 10 January 2024
Anna
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 27 September 2023
Fatiya
IndonesiaThere are no comments available for this review
Stayed in September 2023
Reviewed: 27 October 2023
Anonymous
AustraliaThere are no comments available for this review
Stayed in October 2023
Showing 1 – 14
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