19 Hang Hanh, Hang Trong, Hoan Kiem, Hanoi, Vietnam
#50 of 879 hotels in Hanoi
Guests' ChoiceBased on 347 hotel reviews
9.3Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.7
Value for money
9.3
Free WiFi
8.8
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End of dialog contentReviewed: 5 May 2024
Lb
ItalyGreat help from receptionist in planning our transfer.
Stayed in April 2024
Reviewed: 29 April 2024
Tanya
AustraliaThe staff were fantastic and really supportive when we had an emergency situation. Very homely feel with lovely breakfast. Amazing location.
Stayed in April 2024
Reviewed: 28 April 2024
Tuhin
IndiaLocation is perfect. The staffs are very helpful and hospitable. Room is clean and has the necessary amenities.
Stayed in April 2024
Reviewed: 23 April 2024
Julie
United KingdomRooms are a little small
Very good location.Delicious breakfasts.Helpful staff.
Stayed in March 2024
Reviewed: 23 April 2024
György
Hungaryrich design of the room,
Stayed in March 2024
Reviewed: 21 April 2024
Douglas
United StatesAll good
Location. Great staff. Good breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Tuhin
IndiaLocation is perfect. Room was clean and comfortable. The best part of this hotel is definitely their staff. They are very helpful and helped us with things like transport, currency exchange and also guiding us with places to visit. I would definitely recommend staying here.
Stayed in April 2024
Reviewed: 20 April 2024
Prawit
AustraliaThe shape of the room was a little awkward. It a long tally but that is the style of buildings in the old quarter. The beds had large ornate end that were easy to bump into, they could get rid of that.
Location was great, property was very clean and staff helpful and friendly.
Stayed in April 2024
Reviewed: 16 April 2024
Douglas
United StatesLocation
Stayed in April 2024
Reviewed: 15 April 2024
Benjamin
CanadaRooms are a little small
Central location, nice beds
Stayed in April 2024
Reviewed: 12 April 2024
Matthew
AustraliaNothing
Super comfortable bed, and the hotel staff were very helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Brewster
United StatesAmazing staff and perfect location. It was my GF's birthday and they went above and beyond and even decorated our room! Thank you again :)
Stayed in April 2024
Reviewed: 8 April 2024
Phan
United StatesSome of the rooms was small
Breakfast service was good even if customers don’t have many different options
Stayed in April 2024
Reviewed: 6 April 2024
Jean
SingaporeThe soundproofing of the room is not great, so we could near noises from the lift lobby area, people opening and shutting their doors (and door alarms buzzing) in the middle of the night, and the staff working early in the morning. Not a big problem if you aren't a light sleeper.
Convenient location to old quarter, the street is generally quieter given the central location of the hotel, the staff are friendly and helpful, the room had sufficient amenities (eg toiletries, wall sockets, mini fridge, kettle, hairdryer, hangers). Overall it is a good choice for the price.
Stayed in April 2024
Reviewed: 31 March 2024
Stephnee
AustraliaSmelly drain in bathroom.
Great room with big window and comfy bed. Fantastic location.
Stayed in March 2024
Reviewed: 28 March 2024
Sjoerd
NetherlandsThe rooms where very clean with large showers. The breakfast was really good (the local breakfast as wel as the Intercontinental). The staff of the hotel where really friendly, welcoming and polite. They helped us plan trips to Ha Long Bay and Ha Giang. These trips were very well organized from the hotel and back. The location of the hotel was also great, it is in the middle of the old center and there are a lot of beautiful places to see close by. But in the rooms it is still really qiuet.
Stayed in March 2024
Reviewed: 26 March 2024
Moty
IsraelBig room and clean . Good service in the reception ( especially Huyện was very nice and kind)
Good location , good and clean rooms , good service
Stayed in March 2024
Reviewed: 20 March 2024
James
United KingdomEverything was perfect - from the staff through to location and facilities. Will not hesitate to make sure I book again when returning. Staff went over and above throughout the stay. Very clean room, all facilities working without any issue.
Stayed in March 2024
Reviewed: 20 March 2024
Eliran
IsraelLocation
Stayed in March 2024
Reviewed: 14 March 2024
Mfar11
MalaysiaCentral location, friendly staff, comfortable beds, good shower and clean.
Stayed in February 2024
Reviewed: 11 March 2024
Meryl
EstoniaAmazing location, clean room, comfy bed, very helpful personal. I recommend this place :)
Stayed in March 2024
Reviewed: 8 March 2024
Kevin
United KingdomLocation
Stayed in March 2024
Reviewed: 6 March 2024
Sofia
FranceNothing to report
Staff was very friendly. Get used to 24h reception being a person who sleeps at the hallway this is common standard in Vietnam.
Stayed in February 2024
Reviewed: 6 March 2024
Sawittri
ThailandEverything is perfect here.
Stayed in March 2024
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