Reviews of Hanoi Paradise Center Hotel & Spa 4 stars
22/5 Hang Voi Street, Ly Thai To Ward, Hoan Kiem District, Vietnam, Hoan Kiem, Hanoi, Vietnam
#102 of 871 hotels in Hanoi
Guests' ChoiceReview score
Based on 2294 hotel reviews
9.1Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
9.4
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Facilities
8.9
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Staff
9.7
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Value for money
9.2
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Free WiFi
9.3
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Reviewed: 1 June 2024
M
Japan1 review10Exceptional- • Business trip
- • Family with young children
- • Deluxe Double or Twin Room with Window
- • Stayed 2 nights
- • Submitted via mobile
Very kind staff
Stayed in June 2024
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Reviewed: 31 May 2024
Arthur
United Kingdom2 reviews9.0“Very good very nice”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with Window
- • Stayed 2 nights
- • Submitted via mobile
Very comfortable and clean. Staff very friendly.
Stayed in May 2024
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Reviewed: 31 May 2024
Namuuntsetseg
Australia3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Double or Twin Room with Window
- • Stayed 2 nights
- • Submitted via mobile
If you arrive late at night to check-in, the hotel is situated in a little dark corner, which made a bit harder to locate.
Special thanks to friendly staff who went above and beyond to accomodate our stay. Especially Tom, Matthew and Lyn. They made our stay at the hotel enjoyable.
Stayed in May 2024
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Reviewed: 31 May 2024
Linda
Australia5 reviews1 helpful vote10“Best hotel service”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with Window
- • Stayed 2 nights
- • Submitted via mobile
Amazing hotel, the service is the best I have ever seen. Our trip in Vietnam got shortened and that is why we had to cramp a lot of things/tours in a very short time and we thought it was not going to be possible due to logistical reasons such as tour times and hotel check in and check out. But this hotel made it all possible. We want to thank them for everything they have done for us! They allowed us to check out later when our tour bus would leave at night. They also took care of our luggage while we were away doing the Ha Giang loop for 3 days. All the extra service that they provide for you is not with extra costs. Everything feels very genuine, which is highly appreciated! The room is very clean and the breakfast is impeccable. They provide many different options, you have a large variety of western food but also Vietnamese food if you prefer that. We will definitely stay in this Hotel again next time we visit. We want to give a special thanks to Jack and Tuan. They supported us in many ways. But of course we do know they don’t work by themselves so we also want to thank everyone else that was working during our stay. We initially wanted to stay only 2 nights but we extended to 6 nights.
Stayed in May 2024
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Reviewed: 29 May 2024
Thu
United States1 review10“Excellent”- • Leisure trip
- • Family with young children
- • Deluxe Double or Twin Room with Window
- • Stayed 2 nights
- • Submitted via mobile
It was a hidden gem. You can’t see it from the street. You have to walk down an alley to reach it but once you arrive, the place is beautiful.
Cleanliness and customer service was superb. Jack has a great personality and did whatever to accommodate our needs b highly satisfied.
Stayed in May 2024
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Reviewed: 29 May 2024
Vanessa
Germany7 reviews10“Best Hotel we stayed in Vietnam”- • Leisure trip
- • Couple
- • Executive Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
Nothing
The hotel is very well located, and the people were exceptionally nice and friendly. They took care to give us enough water for the very hot weather. The breakfast has great options.
Stayed in May 2024
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Reviewed: 28 May 2024
Nur
Singapore6 reviews2 helpful votes10“Satisfied.”- • Leisure trip
- • Family with young children
- • Executive Double Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Nothing much.
The place is very clean and the staff is very helpful. Gave special price rate for airport transfer. For our 2nights here, very satisfactory.
Stayed in May 2024
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Reviewed: 27 May 2024
Goel
India3 reviews9.0“Value for money, kind people, good location (street entry)”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with Window
- • Stayed 3 nights
- • Submitted via mobile
It is slightly inside a street but its okay as the street is close to everything, there was some water from our airconditioner but thats okay as the staff helped. Overall very nice experience to be honest.
The staff is amazing, the guy on the breakfast is stronger everyday, and we love it! Breakfast was good tasty and local options were there. Very good for vegetarian and vegan people as well.
Stayed in May 2024
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Reviewed: 27 May 2024
Diana
United Arab Emirates10 reviews8.0“While the A/C wasn’t very cool, we are satisfied with the amenities and the price we paid.”- • Leisure trip
- • Couple
- • Executive Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
The A/C was not cool enough.
Easy access to the tourist areas.
Stayed in May 2024
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Reviewed: 26 May 2024
Rukmani
Japan1 review10“Pleasant experience for a solo traveler.”- • Leisure trip
- • Solo traveller
- • Executive Double Room with City View
- • Stayed 2 nights
- • Submitted via mobile
The price was affordable and most importantly the hospitality of the staff was nicer. The hotel is in the central hanoi which makes it easily accessible to the night market, shopping area and of course night life.
Stayed in May 2024
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Reviewed: 26 May 2024
Scott
New Zealand18 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room with Window
- • Stayed 3 nights
- • Submitted via mobile
When in your room you could hear the neighbours. The bathrooms are a little small as it can be difficult to get in ond out when opening and closing the door. Not a dealbreaker, but more just something I didn't like.
Great location, great staff, very friendly. Would stay there again. Staff were very helpful. As soon as I arrived, they pointed out great places to visit and eat on the map. They also organised transport back to the airport when it was time to leave. Rooms were comfortable and big enough.
Stayed in May 2024
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Reviewed: 25 May 2024
Éva
Hungary29 reviews6 helpful votes9.0“A peaceful, quiet small hotel in the heart of a vibrating metropolis.”- • Leisure trip
- • Couple
- • Junior Suite with Balcony
- • Stayed 2 nights
We had no problems! It is a good hotel in an old building therefore, the room size was OK but not spacious. But we were happy with that.
Perfect location in the city center. Quiet in spite of the noisy traffic outside. Perfectly clean, good breakfast, very-very helpful personnel! They will help you to get a taxi, to order food (if there is a heavy rain e.g.) Due to two two-days trip we checked in and out three times without any problem, we were allowed to leave our luggages in the hotel. Dear Hotel-staff: thank you!
Stayed in April 2024
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Reviewed: 24 May 2024
Maurizio
Italy36 reviews5 helpful votes9.0“Good place to stay. Great price and position.”- • Leisure trip
- • Group
- • Junior Suite with Balcony
- • Stayed 2 nights
I thought the room would of been bigger because of “Junior suit” name of room
Breakfast, position, staff
Stayed in April 2024
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Reviewed: 24 May 2024
Jessica
Australia1 review10“Great spot in Hanoi”- • Leisure trip
- • Couple
- • Junior Suite with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Staff were brilliant and super helpful with any questions we had about the area including food recommendations and opening times for attractions. Nothing was too much hassle and the location was great too - close enough to the hustle and bustle but tucked away so that it was quiet.
Stayed in May 2024
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Reviewed: 24 May 2024
Sirali
India1 review10Exceptional- • Leisure trip
- • Couple
- • Executive Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
Room was very good and friendly staff
Stayed in May 2024
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Reviewed: 23 May 2024
Singh
India2 reviews10Exceptional- • Leisure trip
- • Couple
- • Executive Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
It was very good Very nice hopitality
Stayed in May 2024
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Reviewed: 22 May 2024
Bothra
India1 review10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Double or Twin Room with Window
- • Stayed 2 nights
- • Submitted via mobile
Reception staff very helpful. Special arrangement for vegetarian. Very cheerful staff
Stayed in May 2024
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Reviewed: 22 May 2024
Carrie
Australia11 reviews2 helpful votes8.0“Everything you need for a short stay in Hanoi.”- • Leisure trip
- • Couple
- • Junior Suite with Balcony
- • Stayed 2 nights
- • Submitted via mobile
Great location, staff were very helpful and friendly.
Stayed in May 2024
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Reviewed: 21 May 2024
Nazli
Germany5 reviews9.0“Would book again. Stay and staff was great.”- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room with Window
- • Stayed 4 nights
- • Submitted via mobile
The location was really good, few minutes away from everything. Staff was really friendly and helpful and recommended so many things. Rooms got cleaned and towels got changed everyday. Thank you Lyn for being so helpful even before I arrived at the hotel and when I wanted to extend my stay.
Stayed in May 2024
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Reviewed: 21 May 2024
Bengin
France2 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room with Window
- • Stayed 1 night
- • Submitted via mobile
Clean hotel friendly staff
Stayed in May 2024
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Reviewed: 21 May 2024
Desland
United Kingdom5 reviews10“Overall, the location was ideal and close to everything. The room was also very clean and comfortable.”- • Leisure trip
- • Couple
- • Executive Double Room with City View
- • Stayed 3 nights
- • Submitted via mobile
Nothing.
Jack and Mathew were very helpful and gave us a number of suggestions of things to do around the city.
Stayed in May 2024
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Reviewed: 21 May 2024
Rawlinson
United Kingdom1 review10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room with Window
- • Stayed 18 nights
- • Submitted via mobile
I thought the service of the staff was impeccable. They were eager to offer help and make recommendations of places to visit. This hotel tucked away in the best city in the world makes me want to come back to Hanoi for many future trips.
Stayed in May 2024
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Reviewed: 20 May 2024
Lina
Germany5 reviews2 helpful votes10“Central location in Old Quarter and amazing staff :)”- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with Window
- • Stayed 2 nights
- • Submitted via mobile
Nothing.
Amazing staff and great room/comfortable bed as well as very good location in the Old Quarter. Delicious breakfast buffet. All in all, very good service for money. :)
Stayed in May 2024
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Reviewed: 19 May 2024
Nair
India1 review10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Double or Twin Room with Window
- • Stayed 3 nights
- • Submitted via mobile
Nothing
The staff is very friendly and the location is excellent. They help with airport transfers as well. Definitely will reserve again!
Stayed in May 2024
