36 Ngõ Hàng Hương, Hoan Kiem, Hanoi, Vietnam
#55 of 867 hotels in Hanoi
Guests' ChoiceBased on 347 hotel reviews
9.3Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.9
Staff
9.8
Value for money
9.3
Free WiFi
9.3
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End of dialog contentReviewed: 2 June 2024
Columbia
PhilippinesEverything is excellent. Nothing to complain about.
Near to all places that we wanted to explore in Hanoi
Stayed in June 2024
Reviewed: 2 June 2024
Thomas
IrelandPerfect clean room
Stayed in June 2024
Reviewed: 1 June 2024
An
VietnamThe hotel was easy to find and the staff was super friendly in accommodating my requests. The room was accurate to the images listed with full amenities. The location of the hotel is amazing, right at the heart of Hanoi's Old Quarters so very close to attractions and food places.
Stayed in May 2024
Reviewed: 28 May 2024
Avelina
PhilippinesThey run out of complimentary coffee.
Staff were helpful and friendly. Housekeeping everyday. Spacious room.
Stayed in May 2024
Reviewed: 26 May 2024
Basyle
BelgiumNothing
Everything was perfect. Thanks jasmine the receptionist, really helpfull. Perfect location
Stayed in May 2024
Reviewed: 26 May 2024
Pizzo
FranceNothing
Really nice location and nice room
Stayed in May 2024
Reviewed: 26 May 2024
Malo
South KoreaThe place close to everything
Stayed in May 2024
Reviewed: 24 May 2024
Joe
United KingdomNone
Very friendly staff and room was very clean and great
Stayed in May 2024
Reviewed: 19 May 2024
E
AustraliaA bit rundown, but still a good place to stay at this price.
Great location - near the tourist attractions, restaurants. Super helpful staff! The room was spacious and clean, good shower, nice firm bed, good aircon, lift to go on upper floors, wifi. Priced fairly.
Stayed in May 2024
Reviewed: 12 May 2024
Bruno
FranceWe were surprised at the beginning because the hotel is near the railway. But is has been not a problem due to to the fact that there is few train
Staff is very helpful and efficient. Room was clean and comfortable
Stayed in May 2024
Reviewed: 10 May 2024
Alice
United Kingdomnothing, it was perfect for a short stay in the city. i would happily return.
The Staff were so friendly and helpful, rooms were very clean, shower was hot and they provide toiletries, location is close to everything.
Stayed in May 2024
Reviewed: 9 May 2024
Raine
CanadaGreat location! Right near old quarter. Lovely staff, clean spacious rooms.
Stayed in May 2024
Reviewed: 7 May 2024
Cedric
GermanyNothing
Room was nice and clean AC was working well The location was good close to the train street and lots of shops around it WI Fi was working good Room had a fridge The staff was always nice and helpful especially daisy is super nice if you need any help with something
Stayed in May 2024
Reviewed: 1 May 2024
Amit
IsraelGreat location, great staff
Stayed in May 2024
Reviewed: 1 May 2024
Yotam
IsraelNothing
Friendly staff, clean rooms
Stayed in May 2024
Reviewed: 29 April 2024
Declan
IrelandEverything was great
We had a great stay and the staff were so friendly. Especially long and hi. The place was clean and in a good location
Stayed in April 2024
Reviewed: 27 April 2024
Lucy
United KingdomLocation and staff were very good
Stayed in April 2024
Reviewed: 24 April 2024
Nathan
IrelandInternet was very fast
Stayed in April 2024
Reviewed: 24 April 2024
Rina
Japangood location and service!
Stayed in April 2024
Reviewed: 23 April 2024
Moritz
GermanyThe staff were really kind and helpful. We even received an upgraded room when returning for our second stay. Location is also great. We were able to walk everywhere. Plenty of restaurants close by too.
Stayed in April 2024
Reviewed: 23 April 2024
Joseph
United StatesNo major complaints.
Good location. Walking distance to train street, citadel, and other attractions. Comfortable bed.
Stayed in April 2024
Reviewed: 22 April 2024
Carmen
GermanyThe location of the hotel is great. The fact that the hotel is located in Hanoi's Old Quarter makes it easy to explore the surrounding area by foot. The room was a bit small but very comfortable and above all clean. We were particularly happy with the extremely friendly and helpful hotel staff. They assisted us with all our questions and requests. They speak great English. Unfortunately, our suitcases were lost at the airport but the staff member Dinhan did everything she could to help us and even had the suitcases brought to our new accommodation. We are very grateful and would come back at any time.
Stayed in April 2024
Reviewed: 21 April 2024
Diego
ChileVery friendly staff and room had everything we needed: huge bed, nice room size, comfy shower. They organize tours to Ninh Binh, Halong Bay and others, also taxi/grab to airport for fair price (better than Grab)
Stayed in April 2024
Reviewed: 21 April 2024
Tobias
Netherlands-
Duc and Daisy were the receptionists during my stay and they were super helpful! They helped me check in with my flight, book a taxi to the airport and print out all the necessary documents. Furthermore, the hotel is located right in the centre!
Stayed in April 2024
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