27 Tong Duy Tan, Hoan Kiem, Hanoi, Vietnam
#355 of 870 hotels in Hanoi
Guests' ChoiceBased on 256 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.9
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 21 May 2022
Mai
VietnamThe bed was too small for an adult lying on it. The toilet was not as clean as I expected
The location is convinient to travel around Hanoi. The staff is very friendly.
Stayed in May 2022
Reviewed: 16 May 2022
Zawawi
Malaysiaprobably the hotel need to upgrade the bathroom, the shower bidet not working too well, and also the bed mattress for me its little too hard, but worth for the value that i paid. And i prefer the check in timing more flexible and not waiting too long, if in case we prefer to do early check and advance request.
Its very convenient place for both sightseeing and foody area, very good place. at the city centre, with nice beautiful food street during night time. walking distance to old railway street.
Stayed in May 2022
Reviewed: 15 May 2022
Draml1
Vietnamno changing towels no changing bath gel & shampoo very small room
good location nice staff
Stayed in May 2022
Reviewed: 4 May 2022
Haruki
JapanEverything was great!
Great location, the place was very clean, very spacious, and the man at the front desk took care of everything for us including bus bookings, and motorbike rental. This really is a great place for the money.
Stayed in May 2022
Reviewed: 10 April 2022
Marilyn
VietnamDont have slipper and aircon is noisy.
The location is near on the Street and easy to find
Stayed in April 2022
Reviewed: 3 April 2022
Leonard
United KingdomSomebody trying to get into my room lastnight.
Location
Stayed in April 2022
Reviewed: 9 July 2021
Máté
VietnamProblems with keys at the time of checking in
Quiet, free coffee:)
Stayed in July 2021
Reviewed: 6 July 2021
Tuan
VietnamGood location
Stayed in July 2021
Reviewed: 29 May 2024
Viktoria
PortugalBreakfast could have been better.
Loved the hotel, well located away from traffic noise. Loved the sympathy of the staff. Room spacious with AC.
Stayed in May 2024
Reviewed: 17 April 2024
Lukas
Czech RepublicThe rooms have no soundproofing at all (even though the profile on booking.com claims they have). So I woke up every day around 6am when first people started to leave rooms or talk in the corridor. The staff offered me to move to another bigger room, which I appreciate, but it didn't have soundproofing either. Also it is unexpectedly difficult to get ear plugs in Hanoi.
The staff was very nice and always tried to be helpful. Location was perfect.
Stayed in March 2024
Reviewed: 31 March 2024
Neil
AustraliaTommy was really helpful!! Thanks heaps
Stayed in March 2024
Reviewed: 27 March 2024
Lawrence
United KingdomReally nice modern and clean room. The bedroom was a little on the small side, but the bathroom was spacious. Breakfast was great, buffet style with so many options. Location was central. Very happy and good value for money.
Stayed in March 2024
Reviewed: 15 March 2024
Linaria
United KingdomThe room was quite dirty and felt very old. Only the bed sheets felt proper clean, which was nice, but the bathroom felt pretty dirty. The wifi was also extremely unreliable.
The location is good, staff was very friendly.
Stayed in March 2024
Reviewed: 26 February 2024
Leanne
United KingdomNothing
Comfy beds in the room, good location. The hotel is next to train street. Staff are so helpful and always smiling (especially Tommy giving us advice on local things to do). We stayed here several times as we done Ha Long Bay/Ha Giang Loop and they were very accommodating for storing our luggage whilst we were away. Laundry service is so quick and really good. I’d highly recommend this hotel!
Stayed in February 2024
Reviewed: 30 January 2024
Nikita
RussiaThe hotel provided excelent experience. Both the room and staff were great! Especially, the hotel desk clerk Tommi. He was very friendly and responsible. He even helped me to print some important documents for me. I appreciate that very much!
Stayed in January 2024
Reviewed: 30 January 2024
Moema
BrazilLiked everything
Excelente service, location, breakfast. It has all you need for a stay in Hanoi
Stayed in January 2024
Reviewed: 29 January 2024
Jonathas
ThailandPerfect room value
Stayed in December 2023
Reviewed: 29 January 2024
Jonathas
ThailandPerfect location and great value room
Stayed in December 2023
Reviewed: 27 January 2024
Goh
SingaporeOur mini fridge was not functioning. Would appreciate the receptionist to tell us the truth and not lie and said its a cooler. We can accept honest answer but not a lie.
Like us if you stay for 7 days, breakfast is almost almost the same every morning. Many deep fried items. Nothing interesting. And yes, sitting capacity is is so limited considering the number of guests they have.
Stayed in January 2024
Reviewed: 17 December 2023
Geoffrey
United KingdomNothing it was all really good
This hotel is fabulous, great location, food is excellent, service is second to none, definaely coming back here.
Stayed in December 2023
Reviewed: 12 December 2023
Julie
United KingdomFriendly, helpful, staff Good breakfast
Stayed in December 2023
Reviewed: 10 November 2023
Noelia
SpainNothing
Super clean, amazing bed and bathroom, great stuff
Stayed in November 2023
Reviewed: 7 November 2023
Samantha
Australia-
The rooms were lovely! and the location was great for seeing the street train and easily walkable to the mausoleum! our favourite part was how helpful and friendly the staff were! also loved breakfast and the food options around the hotel! Very happy with stay!
Stayed in November 2023
Reviewed: 18 October 2023
Travel
United KingdomLocation perfect for hustle and bustle. Nice, helpful staff. Good aircon and wifi. Delicious local style breakfast. Very comfortable beds. All in all great value hotel.
Stayed in October 2023
Reviewed: 13 August 2023
Ross
AustraliaNothing , it was all excellent
Fantastic location, great pool, awesome breakfast. Will visit and stay again !
Stayed in July 2023
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