27 Tong Duy Tan, Hoan Kiem, Hanoi, Vietnam
#355 of 870 hotels in Hanoi
Guests' ChoiceBased on 256 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.9
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 30 May 2024
Trevor
AustraliaThe mattress was way too hard, which is common throughout Asia, and even in Australia. It would be a smart move to have toppers available. As we age, hard mattresses can cause joint pain. And it is us oldies that have the money to travel.
Located near restaurants and bars easy walk. Very helpful courteous staff. We were upgraded to a spacious suite, which we appreciated very much.
Stayed in May 2024
Reviewed: 3 May 2024
Michael
United KingdomNothing
We only stayed one night, but close to station, train street and plenty of restaurants.
Stayed in May 2024
Reviewed: 22 April 2024
Oleg
ArmeniaVery loudly street under window
Good breakfast and personal, clean and comfortable room
Stayed in April 2024
Reviewed: 21 April 2024
Anežka
Czech Republicgreat location and friendly staff
Stayed in April 2024
Reviewed: 8 April 2024
Susan
VietnamThe tv didn't work
Great location, clean room, comfortable bed.
Stayed in April 2024
Reviewed: 30 March 2024
Charlotte
United KingdomThe breakfast was not very good. Most things were cold so we stopped eating it after a few days.
The property was in a great location in Hanoi, great to walk to lots of places. There are some great restaurants and hotels in the surrounding area which is great. The hotel itself was clean and comfy. The rooms are not that big but that was not a problem for us.
Stayed in March 2024
Reviewed: 29 March 2024
Nathan
United KingdomThe bacon at breakfast didn't taste great. Coffee was very weak also but overall that didn't take away from our stay here. I would come back.
Spacious clean room, helpful staff.
Stayed in March 2024
Reviewed: 28 March 2024
Gav
AustraliaSmall room, shower door leaking. Reception staff not overly friendly.
Location was great, reverse aircon for heating was great as it was so cold! Breakfast was good but small restaurant, they let us check in early, but the room was so small.
Stayed in March 2024
Reviewed: 16 March 2024
Bedrich
Czech RepublicThe hotel was very nice. The hotel room was spacious and well equipped. heating with AC was very good. There are many good restaurants around the hotel. There is a railway line near the hotel that runs between the houses. The old town and center is close, about 15 minutes walk. The breakfasts were very good.
Stayed in March 2024
Reviewed: 5 March 2024
Sza54
HungaryCorridor is a little used, mainly the carpet.
This hotel is in a narrow street with many food stands and restauration. Hanoi Railway station is from 15 min walk. Room was comfy, well equiped, clean. Good value for money for 3 nights. Breakfast is good, mainly asian foods, but you can ask an omlette too. Many things are from walking distance (Train street, Temple of Litterature, Ho Chi Minh mausoleum, St Joseph cathedral, Lake Hoan Kiem, etc). Hotel offers umbrella if you need. They save your luggage if you go to a 2 days excursion. Our 2nd staying of 2 nights was upgraded to a bigger room, many thanks.
Stayed in February 2024
Reviewed: 15 February 2024
Victor
CanadaThe breakfast closes at 10am so you need to come earlier.
Comfortable, Good value for money. Good location close to the train station.
Stayed in February 2024
Reviewed: 1 January 2024
Toby
ItalyRooms are a bit small and not soundproof and it gets quite loud in the corridor
Fabulous location in a pretty area and close to the Old Quarter. Lovely and helpful staff
Stayed in December 2023
Reviewed: 30 December 2023
Sebastian
GermanyTommi upgraded my room for free.
Stayed in December 2023
Reviewed: 29 December 2023
Stephen
FinlandBreakfast wasn't very good.
Nice basic hotel room in a good location for exploring old quarters.
Stayed in December 2023
Reviewed: 23 December 2023
Marietta
MalaysiaGood location. Easy to find food as the hotel is near bar and restaurants.
Stayed in December 2023
Reviewed: 18 December 2023
Diana
ItalyThe noises, voices and a couple of screams we could hear from other rooms were very annoying. Breakfast was good but not intercontinental.
The position in the city, so central to everything. Also everything was very clean.
Stayed in December 2023
Reviewed: 12 December 2023
Julie
United KingdomHelpful staff Good breakfast
Stayed in December 2023
Reviewed: 10 December 2023
Emma
United KingdomRoom was a bit small.
Good central location and bathroom was very nice. Provided breakfast had a reasonable choice of options.
Stayed in December 2023
Reviewed: 1 December 2023
Smith
IndiaCentre of old town. Busting with activities
Stayed in November 2023
Reviewed: 25 November 2023
Irene
AustraliaThis hotel was in a quiet street just 150m from train street and within easy reach of so many other attractions
Stayed in November 2023
Reviewed: 7 November 2023
Arra
PhilippinesSome of the staff were a bit rude but it might just be the language barrier.
We love its location, right outside the hotel are restaurants and cafès. Food offered for breakfast buffet taste great!
Stayed in October 2023
Reviewed: 17 October 2023
Jaydie-brea
AustraliaThe floor was grubby and I had to ask for another set of towels as there was only one, not sure if it had been properly cleaned after the previous guests checked out. Room was a bit small.
Good location.
Stayed in October 2023
Reviewed: 6 August 2023
Emmanuel
Sri LankaLocation, value for money...friendly staff... attitudes of receptionist and Bell Boy Superp.. Good breakfast buffet .. Recommended ....
Stayed in July 2023
Reviewed: 3 August 2023
Leanne
AustraliaA great hotel right in the middle of a big city Fabulous location & close to everything We upgraded our room from standard and that made it better
Stayed in July 2023
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