nothing

the location,staff,room,free buffet breakfast,free bottle of water,amenity n service. the place was in the hanoi old town which is most convenient location for tourist who want to experience Hanoi must seen places. Its close walking distance to all the main points. the free buffet start 7am to 9am its nice perk specially for their omellet cook to order. The staff n receptionist very helpful..they upgrade us for first two night to family suite n very helpful with our needs. U can booked tour n airport transport from them price kinda similar with the tour agency. In the front of hotel there were convenience store that u can pay with card cause most places around there u need to pay cash. There is plenty of money exchange/ tour shop around..better rate than airport one. Recommended a pho small restaurant in front of the hotel..its very yummy with fresh soy milk n coconut water as their speciality. Download Grab app for transport n food delivery that link with credit card Bus travel its cheap cost mostly 7000 to 8000 dong per ride. pay cash to bus conductor. if u have less luggage took bus to airport much cheaper way,they have special bus to airport. if u going to Hanoi train street, walk bit further to the beginning..cause some people try to block u in certain entry point by pushing u to go to certain cafe,don't fall for it. Go to lotte observation tower if u want to see the whole Hanoi from top. it cost bit but its nice to relax there plus u can go to supermarket after for shopping. Recommended food: Bahnmi Vietnam spring roll Pho Egg Coffee Vietnam steak n egg Pastry

Stayed in April 2024

-Great staff - very friendly, welcoming and helped book onward transfer -Comfortable room -Amazing shower -Decent breakfast -Great location in Old Quarter

Stayed in April 2024

We had a room without windows by the elevator on the 1st floor because we wanted to avoid the noise from Hanoi streets and didn’t manage to get much sleep here either … extremely noisy anyway. Hanoi never sleeps I guess…

The staff is very helpful 👍 and nice The room was impeccably clean 👍👍👍 the cleanest hotel in Vietnam I’ve stayed in.

Stayed in April 2024

Good location in old quarters tourist area.. Room size very good for family. Perfect for night stay when out most of the day sightseeing.

Stayed in March 2024

A room without a window that looks outside but just inside a building.

The staff was kind, the bed was good, and the wifi as well. Good value for the money we have paid.

Stayed in February 2024

Fantastic and helpful staff, great rooms for the cheap price. Great buffet breakfast

Stayed in November 2023

1. Pictures could be updated.

Our 2nd stay in this hotel. 1. Breakfast selection / buffet 2. Free room upgrade from 2 to 4 beds 3. Very helpful and friendly staff 4. Hanoi old quarter centre

Stayed in December 2023

The smell in the room when the breakfast is cooked in the morning

The location is great, right in the center

Stayed in December 2023

The bad: There is nothing to point out as negative. However, our grading / approach is: - 8 is very good - some stuff might be outdated, e.g. images, info, etc., - 9 is exceptional - as described on the advert, there is no reason to point downward, - 10 is the best - however, I have never experienced in real life.

The good: Location. Helpful staff. Good breakfast.

Stayed in December 2023

It is a bit noisy because we were on the very first floor relatively close to the receptionist area even though on the app, I chose a different room. so the stay is OK but it’s not up to my expectation

Stayed in September 2023

Breakfast could do with a lot of improvement, especially considering it’s supposed to be a buffet breakfast.

Staff were very friendly and accomodating. Our flight got delayed and the hotel only charged for 3 nights instead of the 4 we had booked so that was amazing! Recommend booking the rooms in the top level as they are the only ones with windows. We hadn’t planned on staying in the hotel so much so would have been fine otherwise, but unfortunately we got sick on our journey over so a room with no window wasn’t great. Overall a nice hotel.

Stayed in September 2023

All okey

Nice location,very nice staff very helpfull and clean hotel

Stayed in August 2023

Bed is not good .

Every thing is good

Stayed in August 2023

Nothing in particular.

Location, the service and the breakfast. The staffs especially Mr Eric was very helpful and friendly. Room was a bit dated. We didn't mind since everything was functional. Room was spacious with a big bathroom. Air cond was cold and we were given additional standing fan for our family room. Very near to the mosque (for muslims) and Dong Xuan market.

Stayed in July 2023

Water pressure is low

The receptionist is very nice, especially Eric

Stayed in July 2023

Small size rooms

Good breakfast

Stayed in July 2023

Extra charge .. just to use room near reception to freshen up if arriving early

Good breakfast, eẽcllent Location

Stayed in May 2023

Not as such but there was a bit drain smell in the bathroom sometimes.

The staff is very good and helpful. They gave us the room before 4-5 hrs before our check-in and didn't charge us for that. Food is also great.

Stayed in April 2023

Nothing was bad. Aswell when you would like to change the room, cause of window or balcony they organize for you or find solutions

Nice service. Central. If you need help or Do you have wishes, you will get help

Stayed in March 2023

Unfortunately a very weirdly placed interior window facing the stair cage made sleeping a bit rough. I could hear anyone using the stairs. I think it was only in my room though.

Great location, walking distance from tons of restaurants, shops and landmarks. My room had excellent, modern air conditioning and a mini fridge (great to keep your many water bottles, and empty bottles are replaced in your room every day). It was clean enough but won't meet high standards if that's what you're used to. Breakfast was quite decent, everything you need to get started with your day. They make you eggs on demand too. Staff was excellent. They speak English for the most part and are happy to answer questions or help you. Took little to no effort or time to ask them to replace the safe's batteries. They also booked me on a good street food tour and arranged a taxi for me to get to the airport for a fair price. One day, I didn't have time to eat breakfast before my tour, so they even gave me a little to-go box to fill up so that I could take some food with me on the 6h bus to Sa Pa. Amazing service. Honestly I had great time at this hotel, it was perfect for my needs. I recommend.

Stayed in March 2023

Room size, Little overpriced

Location, facilities and staff.

Stayed in March 2023

Very helpfull

Stayed in February 2023

We got a little issue with the room assignment on the boat of the Ha Long Bay Cruise, but we found a arrangement with the staff, so all went very well.

The staff was super friendly. They organized the Ha Long Bay cruise (3 Days 2 nights) for us. The hotel room was spacious, clean and comfortable. Either if you plan to stay in Hanoi or visit Ha Long Bay, do not hesitate to book your room in Diamond Legend Hotel :)

Stayed in February 2023

All was good

Clean and nice hotel with great food. Also good vegan food options. Nice location and excellent staff.

Stayed in February 2023