59 Hang Cot, Hoan Kiem, Hanoi, Vietnam
#424 of 867 hotels in Hanoi
Guests' ChoiceBased on 145 hotel reviews
8.2Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
8.1
Staff
9.2
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 7 May 2024
Sonya
Australianothing
the location,staff,room,free buffet breakfast,free bottle of water,amenity n service. the place was in the hanoi old town which is most convenient location for tourist who want to experience Hanoi must seen places. Its close walking distance to all the main points. the free buffet start 7am to 9am its nice perk specially for their omellet cook to order. The staff n receptionist very helpful..they upgrade us for first two night to family suite n very helpful with our needs. U can booked tour n airport transport from them price kinda similar with the tour agency. In the front of hotel there were convenience store that u can pay with card cause most places around there u need to pay cash. There is plenty of money exchange/ tour shop around..better rate than airport one. Recommended a pho small restaurant in front of the hotel..its very yummy with fresh soy milk n coconut water as their speciality. Download Grab app for transport n food delivery that link with credit card Bus travel its cheap cost mostly 7000 to 8000 dong per ride. pay cash to bus conductor. if u have less luggage took bus to airport much cheaper way,they have special bus to airport. if u going to Hanoi train street, walk bit further to the beginning..cause some people try to block u in certain entry point by pushing u to go to certain cafe,don't fall for it. Go to lotte observation tower if u want to see the whole Hanoi from top. it cost bit but its nice to relax there plus u can go to supermarket after for shopping. Recommended food: Bahnmi Vietnam spring roll Pho Egg Coffee Vietnam steak n egg Pastry
Stayed in April 2024
Reviewed: 25 April 2024
Shane
Ireland-Great staff - very friendly, welcoming and helped book onward transfer -Comfortable room -Amazing shower -Decent breakfast -Great location in Old Quarter
Stayed in April 2024
Reviewed: 3 April 2024
Ekaterina
RussiaWe had a room without windows by the elevator on the 1st floor because we wanted to avoid the noise from Hanoi streets and didn’t manage to get much sleep here either … extremely noisy anyway. Hanoi never sleeps I guess…
The staff is very helpful 👍 and nice The room was impeccably clean 👍👍👍 the cleanest hotel in Vietnam I’ve stayed in.
Stayed in April 2024
Reviewed: 31 March 2024
Amit
IndiaGood location in old quarters tourist area.. Room size very good for family. Perfect for night stay when out most of the day sightseeing.
Stayed in March 2024
Reviewed: 17 February 2024
Stefan
SerbiaA room without a window that looks outside but just inside a building.
The staff was kind, the bed was good, and the wifi as well. Good value for the money we have paid.
Stayed in February 2024
Reviewed: 15 January 2024
Ahere
New ZealandFantastic and helpful staff, great rooms for the cheap price. Great buffet breakfast
Stayed in November 2023
Reviewed: 27 December 2023
E&t
United Kingdom1. Pictures could be updated.
Our 2nd stay in this hotel. 1. Breakfast selection / buffet 2. Free room upgrade from 2 to 4 beds 3. Very helpful and friendly staff 4. Hanoi old quarter centre
Stayed in December 2023
Reviewed: 27 December 2023
Andzelika
SpainThe smell in the room when the breakfast is cooked in the morning
The location is great, right in the center
Stayed in December 2023
Reviewed: 14 December 2023
E&t
United KingdomThe bad: There is nothing to point out as negative. However, our grading / approach is: - 8 is very good - some stuff might be outdated, e.g. images, info, etc., - 9 is exceptional - as described on the advert, there is no reason to point downward, - 10 is the best - however, I have never experienced in real life.
The good: Location. Helpful staff. Good breakfast.
Stayed in December 2023
Reviewed: 4 October 2023
Than
VietnamIt is a bit noisy because we were on the very first floor relatively close to the receptionist area even though on the app, I chose a different room. so the stay is OK but it’s not up to my expectation
Stayed in September 2023
Reviewed: 28 September 2023
Julia
New ZealandBreakfast could do with a lot of improvement, especially considering it’s supposed to be a buffet breakfast.
Staff were very friendly and accomodating. Our flight got delayed and the hotel only charged for 3 nights instead of the 4 we had booked so that was amazing! Recommend booking the rooms in the top level as they are the only ones with windows. We hadn’t planned on staying in the hotel so much so would have been fine otherwise, but unfortunately we got sick on our journey over so a room with no window wasn’t great. Overall a nice hotel.
Stayed in September 2023
Reviewed: 4 September 2023
Sarifudin
MalaysiaAll okey
Nice location,very nice staff very helpfull and clean hotel
Stayed in August 2023
Reviewed: 22 August 2023
Kalyan
IndiaBed is not good .
Every thing is good
Stayed in August 2023
Reviewed: 30 July 2023
Rahmat
MalaysiaNothing in particular.
Location, the service and the breakfast. The staffs especially Mr Eric was very helpful and friendly. Room was a bit dated. We didn't mind since everything was functional. Room was spacious with a big bathroom. Air cond was cold and we were given additional standing fan for our family room. Very near to the mosque (for muslims) and Dong Xuan market.
Stayed in July 2023
Reviewed: 23 July 2023
Dr
MalaysiaWater pressure is low
The receptionist is very nice, especially Eric
Stayed in July 2023
Reviewed: 18 July 2023
Sanjeev
IndiaSmall size rooms
Good breakfast
Stayed in July 2023
Reviewed: 1 June 2023
Mahendra
IndiaExtra charge .. just to use room near reception to freshen up if arriving early
Good breakfast, eẽcllent Location
Stayed in May 2023
Reviewed: 7 April 2023
Pranjal
IndiaNot as such but there was a bit drain smell in the bathroom sometimes.
The staff is very good and helpful. They gave us the room before 4-5 hrs before our check-in and didn't charge us for that. Food is also great.
Stayed in April 2023
Reviewed: 26 March 2023
Sid2016
GermanyNothing was bad. Aswell when you would like to change the room, cause of window or balcony they organize for you or find solutions
Nice service. Central. If you need help or Do you have wishes, you will get help
Stayed in March 2023
Reviewed: 25 March 2023
Martin
CanadaUnfortunately a very weirdly placed interior window facing the stair cage made sleeping a bit rough. I could hear anyone using the stairs. I think it was only in my room though.
Great location, walking distance from tons of restaurants, shops and landmarks. My room had excellent, modern air conditioning and a mini fridge (great to keep your many water bottles, and empty bottles are replaced in your room every day). It was clean enough but won't meet high standards if that's what you're used to. Breakfast was quite decent, everything you need to get started with your day. They make you eggs on demand too. Staff was excellent. They speak English for the most part and are happy to answer questions or help you. Took little to no effort or time to ask them to replace the safe's batteries. They also booked me on a good street food tour and arranged a taxi for me to get to the airport for a fair price. One day, I didn't have time to eat breakfast before my tour, so they even gave me a little to-go box to fill up so that I could take some food with me on the 6h bus to Sa Pa. Amazing service. Honestly I had great time at this hotel, it was perfect for my needs. I recommend.
Stayed in March 2023
Reviewed: 6 March 2023
Shubham
IndiaRoom size, Little overpriced
Location, facilities and staff.
Stayed in March 2023
Reviewed: 4 March 2023
Raphael
FranceVery helpfull
Stayed in February 2023
Reviewed: 22 February 2023
Voudoo
FranceWe got a little issue with the room assignment on the boat of the Ha Long Bay Cruise, but we found a arrangement with the staff, so all went very well.
The staff was super friendly. They organized the Ha Long Bay cruise (3 Days 2 nights) for us. The hotel room was spacious, clean and comfortable. Either if you plan to stay in Hanoi or visit Ha Long Bay, do not hesitate to book your room in Diamond Legend Hotel :)
Stayed in February 2023
Reviewed: 20 February 2023
Shweta
IndiaAll was good
Clean and nice hotel with great food. Also good vegan food options. Nice location and excellent staff.
Stayed in February 2023
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