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Reviews of Heart Of Sapa Hotel 2 stars

Đường Đông Lợi 08A Đồng Lợi, Sa Pa, Vietnam

#26 of 211 hotels in Sa Pa

Guests' Choice

Review score

Based on 305 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.0

  • Staff

    9.8

  • Value for money

    9.6

  • Free WiFi

    8.6

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Showing 76 – 100

  • Reviewed: 30 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Family Room with Mountain View
    • Stayed 1 night

    Convenient location, clean room, comfortable bed Anna was super helpful, giving good recommendations and helping to get taxi, no elevator in the facility but helped carry luggage to the room Breakfast was simple but good Good value for money

    Stayed in September 2023

  • Reviewed: 27 September 2023

    10
    Clean, comfortable, good price, good location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Everything is within working distance. Food was very good, very fresh, very authentic Vietnamese. Staffs were very friendly and helpful

    Stayed in September 2023

  • Reviewed: 26 September 2023

    10
    Excellent price/quality option
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All good, excellent service, clean room. There is a kettle in the room, perfect location in the centre of Sapa. Recommended!

    Stayed in September 2023

  • Reviewed: 24 September 2023

    10
    A really lovely stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    From the moment we checked in, the owner stood out as kind and helpful. Her own family are there too and all very friendly. The mattress in the room was the best we've come across while travelling. I'd like it for my own house at home! The shower was great too. Nice to have a separate shower instead of it wetting the toilet etc. The breakfast was also the best we've come across. You're given a menu to choose from different types of eggs, omelettes or traditional breakfasts. We had black coffee with it. Lastly, the laundry service was quick and affordable. Really impressed. We'd recommend it to anyone coming to Sapa. Wish we'd stayed the night before our trek as well as after

    Stayed in September 2023

  • Reviewed: 19 September 2023

    10
    Anna is helpful. Speak well English. Arranging transport for our visit to places of interest
    • Leisure trip
    • Couple
    • Family Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    In the city center within walking distance to many restaurants

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Very nice and helpful staff. Great location with clean room, good breakfast. Great value for money

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    Perfect choice for the budget traveller
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Hotel arranged my bus transfer from Hanoi airport to Sapa which was a VIP bus cabin. I was very happy with the bus company they chose. Hotel also arranged my trekking tour for the next day. The location is also excellent which is a short distance from the Sun Plaza.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    A great stay at an amazing place
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    One of our best stays in Vietnam so far. The rooms were very clean and the beds very comfortable. Breakfast was was very good with plenty of choices on the menu. Great location, within easy walking distance to everything. The hosts were very helpful and friendly

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room with Mountain View
    • Stayed 3 nights

    Great location, nice simple breakfast. The hotel organised a trek which was great.

    Stayed in August 2023

  • Reviewed: 11 September 2023

    9.0
    Amazon time in Sapa
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The service was amazing

    Stayed in September 2023

  • Reviewed: 11 September 2023

    10
    Really nice place with lovely owners
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The owners are really friendly and helpful. They helped us booking the fansipan cable car tickets + return taxi and allowed us to leave our backpacks while we were doing our trek in sapa Valley. The room was clean, with a nice view of the mountains, the breakfast was good, the location was central. We'll definitely book again here if we come back to Sapa.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    10
    We would repeat
    • Leisure trip
    • Couple
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The willingness of the staff to cover all our needs (luggage stored and extension of our stay)

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Increadibly reasonable relation between the price you pay and what you get. Clean simple rooms, in the heart of sapa. The saff is amazing.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The crew was lovly and kind

    Stayed in September 2023

  • Reviewed: 31 August 2023

    10
    Incredible stay, highly recommend!
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing! :)

    Amazing place to stay! The owners were lovely and helpful, they booked us trips which were great and good value. Breakfast was nice, the room views were incredible, very comfy bed and good bathroom.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    A very nice place to stay with a very helpful owner
    • Leisure trip
    • Group
    • Family Room with Mountain View
    • Stayed 1 night

    Nothing to not like

    Great location, comfy beds, room with mountain views, nice breakfast, extremely helpful owner, no complaints.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    I wouldn't recommend the third bed to people, who might struggle with back pain or generally need a comfortable bed.

    The hosts were very kind and helpful. We were able to check-in and out at comfortable times, meeting the arrival and departure times of the overnight bus. The apartment itself was clean and had everything you need. Two of our three beds were also very comfortable.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    10
    Staff and location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, could not fault one thing

    This is a fantastic hotel run by Anna & her husband who will help you with anything you need to do. She organised our trekking, bus ticket to Ha Giang, cable car tickets,laundry and motorcycle. We had view of mountains from our balcony which was fantastic. Room was great and a good breakfast. One of the best places we have stayed in Vietnam

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Nice view from the windows. Quiet at night. Good breakfast. Packed breakfast when checking out early. Good communication in English with the lady owner. She arranged two tours and booked a bus bqck to Hanoi for me. Convenient central location. Good internet signal.

    Stayed in July 2023

  • Reviewed: 10 August 2023

    10
    Very cute family run the hotel and they were so friendly to us! Breakfast was great and the bed was very comfortable :)
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Very cute family run the hotel and they were so friendly to us! Breakfast was great and the bed was very comfortable :)

    Stayed in July 2023

  • Reviewed: 1 August 2023

    9.0
    Great place to stay in Sapa
    • Leisure trip
    • Solo traveller
    • King Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Good location, in a quiet street but close to the busy city center. The host was very welcoming and helpful with booking tours and bus tickets.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, good breakfast, helpful owner allowed us to leave our luggage while we went trekking and also let us shower before catching the bus

    Stayed in July 2023

  • Reviewed: 19 July 2023

    10
    Nice, clean, comfortable hotel room in a great location.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was perfect. Had everything you’d need for a trip to Sapa including a very comfortable bed. Would recommend!

    Stayed in July 2023

  • Reviewed: 18 July 2023

    10
    Great location and nice staff
    • Leisure trip
    • People with friends
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing that I did not like, but believe that juices for breakfast could be added to the menu, instead of just coffee or tea :)

    Great location, staff super nice and helped us to organise trek that were at a good price. Room was cleaned and nice with a view on mountains.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Great value, central location, friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    On the first night, our bedroom was facing the street. There were constructions starting at 6 am which woke us up. The hotel can‘t do anything about that - what they did do is give us a room facing the other side where we slept like angels. The staff was super friendly!

    Friendly and helpful staff, centrally located, clean room and bathroom.

    Stayed in July 2023

Showing 76 – 100

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