195 Hoàng Diệu, Phường Châu Phú B, Châu Đốc, Chau Doc, Vietnam
#4 of 39 hotels in Chau Doc
Guests' ChoiceBased on 59 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.1
Value for money
9.1
Free WiFi
8.4
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Showing 1 – 25
Reviewed: 1 March 2024
Jan
New ZealandFridge in our room didn’t work, we were told it was broken.
Location and size of room was great.
Stayed in February 2024
Reviewed: 28 January 2024
Brenda
United StatesIt was all good
Super clean, quiet 🤫
Stayed in January 2024
Reviewed: 22 January 2024
Sara
United KingdomN/A
Really clean and comfortable room. Perfect for a stop over in Chau Doc. Staff were helpful and accommodating.
Stayed in January 2024
Reviewed: 21 January 2024
Thi
AustraliaIt took a long time to get hot water.
Everything.
Stayed in January 2024
Reviewed: 15 January 2024
Kevin
United Kingdom1. very friendly staff - helpful getting a taxi early in the morning 2. despite the fact we turned up late and left early, the stay was fine and worked well 3. plenty of food and beer places which were open late
Stayed in January 2024
Reviewed: 16 November 2023
Ann-louise
United KingdomQuite nice
Stayed in November 2023
Reviewed: 31 October 2023
Trinh
Vietnamnone
Great location, friendly and supportive staffs. The room is new, clean and essentially equipped, valued for the price.
Stayed in September 2023
Reviewed: 19 October 2023
Thanh
VietnamNo
Great
Stayed in October 2023
Reviewed: 3 October 2023
Loc
United StatesSmoking section was located right outside our room. When anyone smoke it will leak into our and cause my wife to have an allergic reaction.
The day staff was amazing and attentive. They were very keen to address all your needs to their best abilities.
Stayed in October 2023
Reviewed: 22 September 2023
Michael
SwitzerlandUnfortunately, it takes a little longer to walk to the centre of Chau Doc, but there is a very quiet path to get there.
Very clean modern rooms and very friendly staff.
Stayed in September 2023
Reviewed: 17 June 2023
Ni
Vietnamgood location
Stayed in June 2023
Reviewed: 19 May 2023
Alvaro
FranceVery lovely hotel for staying in Mekong delta. Nice stuff, very kind and professional. Perfect rooms, clean and very good bed. Totally recommended!
Stayed in May 2023
Reviewed: 26 March 2023
Celia
FranceLocation was a bit far from the center
Receptionist lady was very helpful despite the language barrier. Very modern room and facilities. Very comfortable bed. Room was very clean.
Stayed in March 2023
Reviewed: 25 March 2023
Nguyen
Vietnamif possible, the reception can suggest the rooms for family in the same line.
rooms are clean, air condition is cool, good service, the reception nicely support. my family feels happy when I choose the Hera.
Stayed in March 2023
Reviewed: 21 March 2023
Orsolya
HungaryIt is not Hostel's fault, but other guests were quite loud in the late evening hours on the corridor (in the Hostel).
Hostel is quite new, it was clean and comfortable. Staff was nice and helpful.
Stayed in February 2023
Reviewed: 10 March 2023
William
United KingdomI booked this place because other reviews all said the owners were super helpful and I wanted to arrange some tours in the local area. However the owners don't seem to be around and the staff don't speak English so didn't really get much help; when I asked for info on local tours they said 'tomorrow', then a tour guide arrived in the lobby later but he quoted a very high price for a short tour to one place and was pressuring for a decision so didn't seem trustworthy (better to find a tour guide independently on Google or TripAdvisor as usually the hotels take commission in Chau Doc). Still recommend the place, as the accommodation is great and the price is fair.
Spacious room with great AC, a very nice bathroom and comfy bed. Everything is brand new and super clean. You can walk to the downtown in about 15 mins and it's close to the bus station. Great value for money.
Stayed in March 2023
Reviewed: 5 February 2023
Liz
United KingdomClean with nice facilities
Stayed in January 2023
Reviewed: 25 January 2023
Hong
Vietnamreally clean and fresh! highly hygiene
Stayed in January 2023
Reviewed: 10 January 2023
Fiona
United KingdomOther guests could be noisy coming in & leaving but only briefly. Hot water took ages to come through.
Very clean beautiful rooms. Very new. About 15 minute walk from centre so very easy. Staff were wonderful.
Stayed in January 2023
Reviewed: 29 December 2022
Nguyen
Hungarynothing
Well designed. very clean. staffs are super helpful. thank you so much for the stay!
Stayed in December 2022
Reviewed: 24 December 2022
Lulu
Japanthere was language barrier but google translate helps a lot
the comfy bed, price and helpful staff
Stayed in December 2022
Reviewed: 12 December 2022
Erin
United StatesWe were taken advantage of by the staff at the hotel. We were charged for 4 nights instead of 3 and since they spoke no English we weren’t able to resolve it. Additionally, they connected us with a tour guide who took money from us for the speedboat to Cambodia, but the money was never given to the boat company. We had to pay twice for the boat. We feel very taken advantage of and it tarnished our view of Hera Hostel. EDIT: The Hotel responded immediately after seeing our review. They apologized and refunded our money. We very much appreciate their swift response! Thank you Hera Hostel for taking care of your guests!
Hotel was very new and clean. Plenty of restaurants within walking distance of the property.
Stayed in December 2022
Reviewed: 17 November 2022
Susan
United Kingdomroom was small but not really a problem
Brand new hotel with extremely helpful owners. They even lent us their bicycles!
Stayed in November 2022
Reviewed: 18 September 2022
Steven
United StatesNone
Friendly staff, kept checking to see how we were doing. They even gave us some regional delicacies while we waited for our cab
Stayed in September 2022
Showing 1 – 25
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