54 Ngõ Phất Lộc, Hoan Kiem, Hanoi, Vietnam
#13 of 178 B&Bs and Inns in Hanoi
Guests' ChoiceBased on 66 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.5
Value for money
9.3
Free WiFi
9.0
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Showing 1 – 25
Reviewed: 26 March 2024
Liz
United KingdomNothing
Great location.Close to all the street life of Hanoi. Big room ,very clean.Small fridge in the room.Really helpful staff. Plenty of cafes close by to get breakfast. The hotel picked us up from the airport for a great rate.
Stayed in March 2024
Reviewed: 20 March 2024
Edward
CanadaNot happy had to pay to replace for tiny blood stain towels because, according to staff, can not be clear n need replacement.! Unbelievable that can not be clear. Otherwise all ok
Almost at Old Quarter center. Clean, bed comfortable, hot water n bottle water. Has elevator private bathroom. A bit hard to find when first arrived. Local at a alley. Many buildings are such in Hanoi. Easy way to find > look for Starbucks and walk straight to the back entrance n the hotel is on that alley. Receptionists spook enough English.
Stayed in March 2024
Reviewed: 8 March 2024
Eleftherios
NetherlandsFriendly staff, clean and spacious room and very convenient location!
Stayed in December 2023
Reviewed: 6 March 2024
Wan
Hong KongGreat location and situated at the Old Town quarter while remaining to be quiet at night. Staff are very nice and helpful. The room and toilet are clean. Worth the value of money.
Stayed in February 2024
Reviewed: 11 November 2023
Aishath
MaldivesProperty name was small
Modern, cozy, clean, and safe.
Stayed in November 2023
Reviewed: 2 November 2023
Kamrul
BangladeshBed was comfy! You can keep your luggage at the reception- that's a definite plus!
Stayed in November 2023
Reviewed: 14 October 2023
Max
FranceNice location in the city center and quiet at night
Stayed in October 2023
Reviewed: 8 October 2023
Aaron
United StatesThe room was clean and spacious and the staff were excellent
Stayed in September 2023
Reviewed: 26 September 2023
Nikolay
PhilippinesEverything is fine
Stayed in September 2023
Reviewed: 29 August 2023
Verónica
ColombiaOn my second night a felt a very uncomfortable cigarette smell. I am pretty sure ir came from outside de hotel because every time I left the hotel I saw an ashtray full of cigarette butts.
My room had air conditioner that worked perfectly, the queen size bed was comfortable (hard mattress but it don't mind). Muy room did not have windows so I could not hear anything at all from the street. The bathroom was clean.
Stayed in August 2023
Reviewed: 25 August 2023
Eddie
PhilippinesThere’s no internet and phone signal since it’s isolated and located underground.
The room is really great and very spacious. The AC works so well.
Stayed in August 2023
Reviewed: 16 August 2023
Claudia_91
ItalyWe spent one night at Hanoi Saga Hotel. The room was very spacious, clean, and tidy. The staff spoke English perfectly and the location is excellent if you want to explore the city.
Stayed in August 2023
Reviewed: 29 April 2023
Tal
IsraelThe place was super clean and tidy, the girl that welcomed us at the reception was fantastic, gave us some great tips. highly recommend
Stayed in April 2023
Reviewed: 28 April 2023
Sylvia
MalaysiaNIL
convenient and restaurants are within working distance, friendly staff
Stayed in April 2023
Reviewed: 18 April 2023
Hsiao
TaiwanI like to be barefoot if the floor can be a little bit cleaner.
Stayed in April 2023
Reviewed: 12 March 2023
Loo
MalaysiaNothing.
Everything was perfect. Staff all are friendly, and the location is great. Will come back whenever I travel to Hanoi.
Stayed in February 2023
Reviewed: 5 March 2023
Anne
NetherlandsNothing
We really enjoyed Hanoi Saga Hotel. The location is perfect to explore old town by foot, but also quite easy to get to! The little side street is small and relatively quiet, making it quite peaceful compared to the hustle and bustle from Hanoi. All of the staff where super helpful and they helped us getting an airport transfer and some cheaper simcards. Additionally, if you have any questions, they were always willing to help. We were able to leave our bags there during our last day as well. Bedrooms were nice and clean.
Stayed in February 2023
Reviewed: 26 February 2023
Federica
ItalyGreat location, the host was very welcoming and helpful
Stayed in February 2023
Reviewed: 24 February 2023
Movingfir
BelgiumFrom the 5 times we visited Hanoi, this was the best hotel. Everything was perfect.
Stayed in February 2023
Reviewed: 19 February 2023
Eleftheria
Greecenothing really
my room was on a higher level (elevator) with a window and natural light, it was super clean(bathroom was great too) the location was very convenient and the staff Uber helpful
Stayed in February 2023
Reviewed: 14 February 2023
Han
Australiaroom lighting.
Location and very friendly staff.
Stayed in February 2023
Reviewed: 30 December 2022
Fanny
NetherlandsGreat location and very friendly staff, always willing to help with everything you need
Stayed in December 2022
Reviewed: 30 December 2022
Hoàng
VietnamThe entering is a bit small and inconvenient
Great location - right in the center of the Hanoi old town, convenient for moving to places and there are many famous culinary options (such as Giang cafe for iconic Eggs cafe, Yen sticky rice...) and convenient room. Hotel host is also very enthusiastic and supports to guide travel options to different locations in the North of Vietnam.
Stayed in December 2022
Reviewed: 29 December 2022
Hadrien
GermanyHanoi is a very busy city and the hotel is in the heart of it so it comes with a downside : it can be quite noisy. Also, i would recommend the hotel tonuse « warm » bubble to improve the atmosphere in the rooms.
The staff was super helpful to find out restaurant, sightseeing and everything you need to visit Hanoi
Stayed in December 2022
Showing 1 – 25
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