105A Hung Vuong Street, Hue, Vietnam
#23 of 173 hotels in Hue
Guests' ChoiceBased on 206 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.1
Facilities
9.2
Staff
9.7
Value for money
9.3
Free WiFi
8.4
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End of dialog contentReviewed: 11 June 2023
Whitehead
VietnamThe staff were so friendly, the breakfast was great, the pool was extremely clean and all the facilities were top notch. There was a live band playing in the bar each night. The rooms were well thought out and comfortable!
Stayed in June 2023
Reviewed: 11 June 2023
Jeannette
AustraliaI liked everything in the hotel. location could have been slightly closer to walk.
this is a beautiful old hotel in immaculate condition. lots of space. great amenities. rooms were beautiful. small balcony off each room. pool was really lovely and one of the biggest I have seen in Vietnam.
Stayed in June 2023
Reviewed: 30 May 2023
Jarratt
AustraliaLocation was a bit of a walk into the evening dining district, there was great variety at breakfast but quality was a bit lower than expected
The pool, the staff, such a beautiful grand old hotel (old world grandeur), well maintained.
Stayed in May 2023
Reviewed: 29 May 2023
Glenn
Philippineskey cards sometimes malfunctions
Food and service was excellent and staff were very courteous and attentive to our needs
Stayed in May 2023
Reviewed: 28 May 2023
Chris
AustraliaBreakfast need better coffee options
Was okay
Stayed in May 2023
Reviewed: 25 May 2023
David
United Kingdomwas all very good
true luxury and comfort
Stayed in May 2023
Reviewed: 20 May 2023
Siying
SingaporeNothing in particular that I didn't like. Maybe just that the door is shared between the toilet and bathroom. So there was a handle in the inside of the bathroom to hang the towels but will get a little wet when showering. Not a big deal actually but probably great to have some more hooks in the bathroom.
All the staff I met during my stay were very hospitable and made me felt very welcome. They helped to ensure everything was smooth, from the moment I checked in to when I was leaving the hotel. The room was comfortable and the bed and pillows were so comfortable. I enjoyed my stay and would like to bring my family here in future. I also liked that there is a shower besides having a bathtub. There was a rainshower and a normal shower head. The warm water was consistent and water flow was absolutely great. Breakfast variety was great too with both western and Vietnamese spread. I also went to the restaurant for lunch and the food there was great. In room dining was fast and tasty as well.
Stayed in May 2023
Reviewed: 11 May 2023
Carys
Australiafabulous service
Stayed in May 2023
Reviewed: 10 May 2023
Susan
FranceEverything in the hotel was great, however we didn't really enjoy the city of Hué itself. Apart from the Imperial City and the Tombs we did not really enjoy visiting the city and the market in Dong Ba market was very intimidating and we were warned about pick pockets there.
Beautiful 5 star hotel, attentive and helpful staff - wonderful restaurant and breakfast. Reception really helped us to optimise our stay in Hué by organising a driver to take us to the various monuments and sights that are out of the town. We didn't get the chance to use the pool or spa facilities but they looked great. A true 5 star experience.
Stayed in April 2023
Reviewed: 29 April 2023
Julien
FranceThe breakfast was very huge, the room very clean, and the personnel very nice
Stayed in April 2023
Reviewed: 21 April 2023
Joanna
United KingdomNothing
wonderful staff, friendly and so helpful.
Stayed in April 2023
Reviewed: 16 April 2023
Paula
IrelandI can't think of anything
Beautiful classic hotel, very comfortable stay. Staff were so lovely.
Stayed in April 2023
Reviewed: 16 April 2023
Jackie
VietnamNothing to dislike
Very high quality hotel. Cake provided for my partners birthday and recommendations for dinner locally given. Spa facilities were lovely and pool was fresh. Breakfast was standard but good.
Stayed in April 2023
Reviewed: 14 April 2023
Frederic
SpainLike often in Asia the air conditioning in the shared space is too cold but it is the only criticism I can find
A very big room with a balcony facing the swimming pool and a very confortable extra large bed. A breakfast buffet offering a very large choice of quality products and an amazingly nice and efficient staff. This hotel well deserved the Palace name
Stayed in April 2023
Reviewed: 12 April 2023
Viviane
United KingdomThe food isn't really up to the standard of the hotel. We ate a lunch and dinner and it was OK but nothing to write home about, and the pizza ordered by one of us at lunch had to be sent back because the base wasn't cooked - not what you'd expect. It wasn't charged and the staff were quick to make reparations, so no gripes, but it'd have been better if it hadn't happened. Also.... if you like a comfy seat when dining, this is not the place for you - the chairs seem to have been built for giants! Normal folk would have to perch on the edge of the chair to be anywhere near the table while eating.
This is a very grand hotel. It's situated on a busy main road but soundproofing is good and the pool is located at the back and protected by the shape of the building, so you don't hear much of the noise. If you want sun by the pool all day, it's not the place for you - the building shades the pool for a lot of the day. All the staff are incredibly welcoming and helpful, and the place was immaculate when we were there. It is situated close to a small shopping mall which has a supermarket and fast food restaurant, and is within walking distance of the Citadel if you can take the heat and noise of the busy road. We chose to take a Grab but the doorman will get you a taxi quickly. The rooms are well appointed and the beds very comfortable. There is a large and varied breakfast buffet which should leave everybody happy.
Stayed in April 2023
Reviewed: 12 April 2023
Carol
United Kingdomgreat location, lovely rooms, helpful staff, great pool
Stayed in April 2023
Reviewed: 11 April 2023
Kh
SingaporeNa
Very friendly & helpful staffs, very good breakfast spread, value for money
Stayed in April 2023
Reviewed: 4 April 2023
Glenn
AustraliaClub lounge closed, paving around pool needs jet blasting as very stained and doesn't look the best. Bubbles window tinting on big glass windows needs removing as spoils view to outside. Otherwise very 👍
Very nice Hotel indeed. The suite was spacious and comfortable and great value for money 👍👍
Stayed in April 2023
Reviewed: 3 April 2023
Philippa
United StatesNothing
An astonishingly fine hotel with excellent, gracious staff, beautiful rooms and wonderful facilities. The breakfast buffet and meals we had there were very good. Amazing value for money!
Stayed in April 2023
Reviewed: 1 April 2023
Nick
United Statesit’s a great place to stay at! I would stay there again.
Stayed in March 2023
Reviewed: 30 March 2023
Andrea
United KingdomThere did not appear to be many people around. It is a very big hotel and maybe we just missed people at breakfast. And maybe visitors are only just starting to return to Vietnam. This is not the hotels fault. It is a really lovely hotel and deserves to do well. Staff were excellent in all areas.
Beautiful hotel. All furnishings really high quality. Loved the artwork around the hotel and in the rooms. Very grand looking. Room was huge, so much space and beautifully fitted out. Fantastic shower.
Stayed in March 2023
Reviewed: 23 March 2023
Sharon
United KingdomNot so keen on location Got cabs everywhere as roads were very busy to walk to sights
Beautiful decor. Old world charm Lovely room Good breakfast Great pool Five star staff
Stayed in March 2023
Reviewed: 10 March 2023
Le
VietnamWifi is a little bit slow and unable sometimes, but this is fixable and the hotel can fix soon.
Breakfast is good, Bun Bo is delicious Clean water that I can drink directly from the faucet. Good practice for sustainability. Friendly Staff, they smiled to me all the time, and check my feeling of stay upon check-out, this shows hospitality.
Stayed in March 2023
Reviewed: 5 March 2023
Andrew
United KingdomAbsolute nothing..
Breakfast fit for a king. Spacious, grand hotel with generously sized rooms. Staff out of this world .. so helpful and friendly, let by example from Le Grand Boss Philippe Lecluse, who we had the total pleasure to talk to. A true gentleman. We loved the live classical evening music, with a post dinner cocktail.. it was marvellous.
Stayed in March 2023
Reviewed: 26 February 2023
Tuan-son
VietnamThere was nothing in particular that I didn't like about my stay. was
The staff was so friendly and helpful. The design is very Indochine, with live instrumental performance every weekend night.
Stayed in February 2023
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