Keangnam Hanoi Landmark Tower, Plot E6, Cau Giay Urban Area , Me Tri Ward, Tu Liem District, Hanoi, Vietnam
#109 of 878 hotels in Hanoi
Guests' ChoiceBased on 98 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
8.7
Facilities
9.3
Staff
9.4
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 22 May 2024
Kenneth
SingaporeThe local section for the breakfast used to change daily but this round it was the same items for all days. Late checkout was originally 2pm but later reduced, which cause a little bit of inconvenience
Location wise it's near to the business centers, so quite good for a work trip. Superb view of the city and very scenic lounge
Stayed in May 2024
Reviewed: 19 May 2024
Su
Taiwann.a.
no time for breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Robert
AustriaThe entire staff is highly professional and responds to all requests. The breakfast was a reason to come back and was excellent as expected. An indescribable view from the 68th floor. Thank you!
Stayed in April 2024
Reviewed: 1 May 2024
Rayaan
Vietnamthe location of hotel is too far from City center and Tourist area
The room, every service at the Hotel. and superb staff.
Stayed in April 2024
Reviewed: 10 April 2024
Rick
AustraliaThe location can be a little challenging if you don't have easy acess to the local ride share app - GRAB. We didn't mind because we planned ahead. The hotel airport pickup/dropoff services is way to expensive - 4 times more expensive than other options online.
The room was very spacious and the breakfast was very good. The gym is also very good. And on a clear day the view from the hotel over Hanoi is great, however due to the air pollution and humidity that does not happen very often.
Stayed in April 2024
Reviewed: 18 February 2024
Folli
CanadaIt was a little hard to get around if you liked to walk
The staff was attentive and very helpful. The breakfast was exceptional and the staff Nancy and also Linh were wonderful, they went out of their way to make you feel at home.
Stayed in February 2024
Reviewed: 24 January 2024
Stephan
GermanyNothing
It was definitely the friendliness of all team members including the General Manager. Most excellent services received. The hospitality at this hotel was out
Stayed in January 2024
Reviewed: 21 January 2024
Sylvain
SwitzerlandThis is the only criticism i have on the hotel: the shuttle service and lack of flexibility thereon. It is not acceptable to charge 1.5 million dong for a one way shuttle (it is not a limousine service or whatsoever) and claim « it is a competitive price ». It is even less acceptable to refuse a request complimentary shuttle while my company used their facility for a 2 days meeting, and paid thousands of USD for it. This is probably not the most client-oriented way good way to ensure loyalty of customers who may organize other events in Hanoi.
It is very nice and well located; rooms well equipped; amazing view on the town (if you have vertigo, don’t book a room there…); one of the best breakfast I had; staff very very attentive and helpful.
Stayed in January 2024
Reviewed: 26 December 2023
Kenneth
SingaporeWelcome drink couls have a bit more choices.
Nice view, clean rooms. Breakfaast local selections were good and had a wide variety of cuisines. Able to cater to early check in request
Stayed in December 2023
Reviewed: 24 December 2023
Dursun
TurkeyConvinient location with nice staff
Stayed in December 2023
Reviewed: 24 November 2023
Lee
MalaysiaAircond a little bit warm due to central control .
Very clean , staff was helpful
Stayed in November 2023
Reviewed: 5 November 2023
Jamon
Thailandlocation in CBD that no good for night life
hi speed internet
Stayed in November 2023
Reviewed: 5 November 2023
Alane
Hong KongThe hotel is perfect, we love the facility, I will definitely be back at the hotel anytime. There is not one thing that we can complain about. Our stay was amazing and as we are members of IHG, it was an exceptional stay.
Stayed in October 2023
Reviewed: 4 November 2023
David
United KingdomEverything was excellent. Top quality.
Great service. Welcoming and friendly.
Stayed in November 2023
Reviewed: 27 September 2023
Jeroen
NetherlandsExcellent staff, in particular in the breakfast area (#Spoons, mrs Nguyen was very attentive and helpfull) and he check-in area. Great facilitities for dinner and bar.
Stayed in September 2023
Reviewed: 24 September 2023
Ashish
QatarExcellent breakfast and very courteous staff. Great overall experience.
Stayed in September 2023
Reviewed: 27 August 2023
Galileo
VietnamTakes a lot of your time to check in.
That they try their best to correct their mistakes.
Stayed in August 2023
Reviewed: 25 August 2023
Bryan
JapanAccessing some of the facilities was a hassle because you had to traverse several very slow elevators. The rooms were also a bit dated and the carpets in the room could use a shampoo.
The breakfast spread was incredible and the staff was very attentive and helpful. Facilities were very good and there are plenty of food options if you wanted to eat. It was a bit far from some of the tourist sites but nothing a cheap taxi ride couldn’t fix.
Stayed in August 2023
Reviewed: 12 July 2023
Tsang
Hong Kongspa, not a professional service
everything except for the spa
Stayed in July 2023
Reviewed: 6 May 2023
Chris
AustraliaPillow was too big and soft , high.
Breakfast was good , location was good.
Stayed in May 2023
Reviewed: 3 May 2023
Yun
AustraliaI have carpet allergy that need me fill for a day in the room.
awesome breakfast for start a day and all staffs are so kind and helpful. cleaned a bed everyday and filled all things i need for stay.
Stayed in May 2023
Reviewed: 29 April 2023
Lam
Hong Kongnot many restaurants nearby
so far one of the best hotels in Hanoi
Stayed in April 2023
Reviewed: 3 April 2023
Davide
Italynothing
all
Stayed in March 2023
Reviewed: 31 March 2023
Heidi
United StatesNothing
Nice bed
Stayed in March 2023
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