Good comfortable stay. Peaceful location with good wifi connection. I stayed here for three weeks for work and it was a good choice.

Stayed in May 2024

Nothing to really dislike

Very clean nice apartment, big smart TV, hot water, bath tub. Cooking area. Good location 10 minute walk to lotto mall, and in a quiet nice street. Good value for money. Highly recommend

Stayed in March 2024

TIP: Request second blanket if you are used to go to sleep under the huge one.

The apartment does benefit with kitchen, washing machine (dryer is also available), market close by and the huge mall in a walking distance. As well has good soudproof. Yes, bathroom should be refurbished a bit, but it haven't bothered us at all. Location is a bit far from the city, but closer to the airport. Win win.

Stayed in March 2024

Clean apartment with kitchen

Stayed in March 2024

An amazing apartment that felt just like being at home. Everything you need including a washing machine and a shop and restaurants nearby. Super helpful owners! Would definitely stay again.

Stayed in March 2024

There isn’t someone at the front desk all the time. This can make communication and check in difficult.

Clean, well equipped rooms, quiet

Stayed in February 2024

Location was perfect for where we wanted to be staff very helpful and informative nothing was too much trouble

Stayed in February 2024

Not easy to access by car from airport

Clean

Stayed in January 2024

It was little hard to locate since it was not a formal hotel.

This apartment provides all kitchen utilities and rier and washer as well. The highway near the hotel was in construction so that it will beocme completed in an year. The northern lakeshore was good for sightseeing and walking. I walk up to the Hong River, which is seldom visited by tourists who normally visit the West Lake.

Stayed in December 2023

Nothing

This apartment was super nice, very clean and the bed was super comfortable. It was perfect for what I needed and reasonably priced. It’s not in the centre but if you have a bit more time in Hanoi or you don’t want to be in the centre this is perfect. And you can easily get around via grab. What made this stay enjoyable was Chloe who welcomed me for the check-in. She was so friendly and gave me the warmest welcome I have received in any of the places I’ve stayed in Vietnam. She was also super helpful and brought me a thicker blanket and some washing powder immediately. I highly recommend you to stay here.

Stayed in November 2023

Nothing , all was great

Brand new Full modern facilities, super comfortable, very nice family owners . It’s in a tiny street, so quiet

Stayed in September 2023

Everything was great, no complaints at all.

Stayed in July 2023

It was not very clean. I booked 2 nights. They upgraded me, which was nice, but not very important for me as I was out whole day. When I extended for one night, they didn't speak face to face but via booking.com's messaging service, which seemed very strange to me as we had seen each other shortly before. They then wanted a lot more money than I had paid for the other two nights, which would probably have been the price of the flat. However, I wanted the same price and to move if necessary. They didn't reply, even though I had sent 2 more messages. The next morning they apologised and said they didn't have time to reply to all the guests all the time. They also claimed that the messaging service didn't work for them, which was a contradiction to the first statement and plus the messaging service did work. 1. this establishment was not that big and 2. I sensed the lie behind it, which always leaves a bitter taste in my mouth. Anyways, we agreed a fair price. So the next morning I wanted to pay by credit card, which suddenly meant a 3% surcharge. I didn't have to pay this the first time, even though I had negotiated with the "junior manager". So I paid in cash. I asked for a receipt and she looked at me as if I was from the moon. I had to ask three times and insist. With resistance, I was then given a receipt, which should actually be normal. Especially in a "better" etablishment. Then I was told I could move at 2pm. I replied that I wouldn't be there because I was out of the house. However, everything is packed and prepared and they would have to take my luggage to the other room, which we had already agreed. Suddenly the room was free and I was able to move. What are these people thinking? I was already a guest. What exactly was I supposed to wait until the afternoon for? Long story short: The accommodation is relatively new and quiet, but my trust is broken by dishonesty and insincerity.

It is in a quiet neighbourhood on the west lake, where many locals and expatriates live, which can be very diverse and interesting. There is a relatively large amount of greenery for Hanoi, which is nice. The building is quite new and it was well equipped with washing machine and even Netflix.

Stayed in December 2023

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in March 2024