This boutique hotel is located right in the center of Hanoi's old quarter, many attractions are at walking distance. The hotel staff is really supportive. My room was spacious and comfortable, and breakfast was delicious. As mentioned by others, to access the hotel, one needs to come through a convenience store and use stairs.

Stayed in May 2024

La Belle Maison is a wonderful option in Hanoi. I like doing research and this place didn’t disappoint at all. First off it’s right by the lake and walking distance to many spots around the old quarter. The facilities are impressive new and clean, there was no noise in the evenings that interrupted our sleep. And the staff is amazing : Sebastian (front desk) is always eager to help you out with tips and anything you need . Breakfast is incredible they prepare every morning for you a selected menu in their rooftop, so you can have a great start of your day, breakfast lady is super friendly. I cannot recommend enough this place, stop your research and stay here. By the way, the circle k downstairs is a positive since you don’t have to go far to buy water and snacks at anytime… it was not a problem at all.

Stayed in May 2024

The hotel was absolutely perfect, the room was huge and super clean. The á la carte breakfast was always prepared fresh and tasted great. Sebastian was super tentative and even helped us book different trips during our stay and gave us great recommendations of how to best spend our time in Hanoi. Overall a perfect stay.

Stayed in May 2024

Entering through a crowded Circle K might not be for everyone! We found it unique! (Belle Maison staff carry your bags upstairs for you so that isn’t a problem).

The room was lovely, stylish and comfortable with fantastic French colonial character which is exactly what I was looking for (gorgeous original shutters etc, very charming). It was a calm retreat from the bustling streets of Hanoi. Bed is enormous! We had a lovely balcony over the street up amongst the flowering treetops, perfect for a cup of tea. The breakfast room on the 6th floor has an incredible view over the lake, a serene start to the day. We enjoyed the a la carte menu for breakfast which is a nice change from buffet breakfasts. In typical Vietnamese hospitality the breakfast was generous- enormous in fact! The staff are what really made the stay special, Sebastian and his team are highly professional and kind, super helpful about anything we asked or needed. Sebastian is so knowledgeable and helpful- found haircuts, researched pottery purchases, booked airport taxis etc. Five stars for Sebastian and all the staff, (breakfast chef was delightful!)

Stayed in May 2024

The bedroom was incredibly clean and spacious. Beautiful bathroom. Provided a car service to the airport without any extra charge. This was extremely helpful because it made traveling to my next destination a lot less stressful.

Stayed in May 2024

Our favorite stay during our two weeks in Vietnam! The best location, with a beautiful view of the lake! The breakfast is delicious. The staff are extremely kind and helpful, they make the place the amazing place it is!

Stayed in May 2024

The crew could be a little bit too in your face. They were trying to be helpful but when you’re tired after a long flight, you just want to relax and rest.

Location.

Stayed in April 2024

Amazing service, amazing staff, great rooms and fantastic location in the heart of old Town and near the lake. Great breakfast and great views. Pick this place for your stay in Hanoi!

Stayed in April 2024

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The accommodation was great! It’s in the center with many things nearby such as restaurants, shoppingstores, supermarket and coffee/drink places

Stayed in April 2024

The steps are what they are, but the staff carried out luggage so it wasn’t bad.

I loved the room so much. And Sebastian was incredible.

Stayed in April 2024

Perfect location. Super supportive staff. Very pleasant room.

Stayed in April 2024

Everything was fine, just two things to watch: if you can’t manage stairs this place is not for you. Also a blind across the window above the main door would keep light out of the room from the hall: help better sleep.

Location was excellent. Stayed on Friday night and could walk around market and lake so easily. Very picturesque. The old wood furniture and French Vietnamese feel was lovely. The balcony had amazing lake view, although the rooftop area is not officially open, we were able to take our own drinks up, the breeze was cool and view of lake at night unbeatable. The bed was comfortable, sheets soft and clean, bathroom lovely, bath huge: I could float in it. Breakfast good, lovely fruit.

Stayed in April 2024

Perfect location, very big rooms, extremely clean. The service was above and beyond they helped with everything from booking buses to getting us SIM cards. We can only recommend this hotel.

Stayed in April 2024

Nothing, everything was PERFECT!

What an amazing stay! I took a risk on this place when I booked it, as it was newly opened and had no reviews. WOW, did I make the right choice! From the moment we met Sebastian and the team, they couldn’t have been more hospitable! The warmth and kindness from every staff member made this hotel an unforgettable experience. We stayed in a lake view room, which was spectacular. We were so impressed with all the modern amenities, including a hot light in the shower that you can turn on to stay warm while wrapping your towel around you! The room's decor was beautiful, it was cleaned extremely well, and the bed was so comfortable. The little things were thought about, such as toothbrushes, earplugs, and a steamer provided by the hotel. The views from the breakfast room were fantastic, and the coffee was perfect. The only thing I'm sad about is that next time I come to Hanoi, this hotel will be fully booked! Get in while you can!

Stayed in April 2024

Everything is perfect

Excellent Property. Hidden Gem.

Stayed in April 2024

No elevator, but Sebastian and crew were awesome to make up for it. No elevator should be noted as old or unwell would struggle.

Breakfast was huge, location is exceptional, room was beautiful!

Stayed in April 2024

There was a slight smell in my bathroom which I assume came from the pipes, but it seems to be only for my room specifically, as my friend's room across the hall was completely fine.

We arrived at night, and there was someone there to check us in and give us a refreshing welcome juice (ours was passionfruit). The concierges at reception were always very friendly and helpful :) It was a nice vibe. The hotel was also small so you don't get too many guests on top of each other. The room and bed were large and comfortable. The decor and boutique style were cute and had a "vintage" feel, something a bit different to your usual hotel. Our room was street side, on a pretty busy street, but they were thoughtful enough to leave some earplugs in the room for us - I didn't need to use them though. Rooms were clean and cool, and there was space to just relax after a day of adventuring around the city. There are no elevators, just stairs, which made the hotel feel like you were staying in a home (nice and cosy), which we liked, but just be aware if you have a lot of luggage - although the guys at reception always insisted on helping with our bags. The daily breakfast was nice (you can pick between 4 types - e.g. Pho or Western-style) and for me, there was a lot of food I never could eat everything they put out. We always had breakfast with lake view, so it was a relaxing start to the morning. The lady working the kitchen/cafe was also super lovely and accommodating. Thanks for a great stay, team!

Stayed in April 2024

It was a little strange and disorienting to arrive late at night to a convenience store and have to climb several stories to get to the room. It was fine though, especially as the staff carried our bags up, but you definitely need to be able bodied to stay at this hotel

We loved the style of the room and the decoration of the hotel. We had a view over the lake and a balcony. Staff were so friendly and accommodating and made everything simple for us. Breakfast was good, probably as vegetarians we were a bit limited in choices but they made a lot of effort, providing a vegan option.

Stayed in April 2024

Not something that was an issue for me, but the number of stairs to be navigated to get to the rooms means elderly or mobility-challenged individuals might struggle at this location.

All of the staff were extremely friendly and helpful. In particular, Sebastian at the front desk was always ready to help out in any way required - recommendations, suggestions, bookings, you name it he was there to help at any time. Overall a very pleasant experience.

Stayed in April 2024

None

Absolutely gorgeous rooms and atmosphere, perfect location that is close to the historic centre but at the same time is quiet. Very friendly and helpful staff that made our stay exceptional!

Stayed in April 2024

It was a little weird that you have to traipse through a Circle K convenience store to reach the entrance of an otherwise fancy place. But not a problem, and it was an interesting, unique experience.

Right in the middle of the most walkable, pedestrian-oriented part of Hanoi.

Stayed in April 2024

I think the only thing that was just a bit weird for me would be the toilet and shower. It's just glass cubicles, beside each other, and even though there's frosted glass covering about 5/6ths of the glass, it's just weird. But it doesn't take anything away from the elegance and beauty of the room! I mean there's a bath tub in the middle of the room, so if you're fine with that, then the toilet and shower issue is nothing!

You're right in the heart of the Old Quarter, about 2 minutes from the Water Puppet Theatre, about 5-10 minutes from the Night Markets, and about 20 minutes from the Train Street. The location at first does seem a bit weird, as you need to enter a Circle K and walk up some stairs before you reach a door that is the entrance to the hotel. But once you enter, it is quite lovely, and you are greeted with the most amazing and friendly staff. The room we booked overlooks the lake, and it's just stunning! You enter to a room with lovely interior design, and a bath tub sitting in the middle of the room beside the bed. It's modern with a bit of traditional Vietnamese designs on the windows, but also a bit of French influence too. The food is great! And quite a lot hahah. We both ordered the Vegan breakfast, and it really did hit the spot with fresh ingredients! The restaurant is on the top floor overlooking the lake through ceiling high windows. There are other breakfast options that look delicious as well! The process of checking in was a breeze. The staff were helpful, and gave recommendations of what to see, and where to eat. Checking out was even easier, and they provided transport to the airport that was roughly the same pricing as a Grab.

Stayed in April 2024

Entrance to the hotel could be better sign posted as it’s via the ground floor convenience store, and the lack of lift with luggage to the upper floors wasn’t great as it was quite difficult manoeuvring up the narrow steep steps with heavy luggage.

The location was amazing and the views from both the room and breakfast room of Hoan Kiem Lake was great. Most importantly, my room was the best I’ve had in a long time!

Stayed in April 2024

Nothing!

Loved my stay here, after trying many boutiques in the old quarter. Sebastian the manager went to great lengths to ensure a comfortable stay. He generously gave me a free upgrade so that I could enjoy a room with private balcony. The breakfast on the roof each day was lovely, the huge bathtub and fresh flowers a nice touch

Stayed in March 2024