Hàng Thùng 26, Hoan Kiem, Hanoi, Vietnam
#143 of 871 hotels in Hanoi
Guests' ChoiceBased on 1575 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
9.0
Staff
9.5
Value for money
9.2
Free WiFi
9.1
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End of dialog contentReviewed: 19 April 2024
Tracey
AndorraSecure and modern way of entering the facilities, via num pad at the doors. Everything was good, especially the location ❤️🙌
Stayed in April 2024
Reviewed: 19 April 2024
Madline
GermanyThank you for the great service, especially from Linh, who assisted us for the check-in an all questions we had.
Stayed in April 2024
Reviewed: 18 April 2024
Rosabel
PhilippinesIt would have been nice to have a buffet breakfast or more varieties in the options. But the breakfast was quite good.
The location was great, the rooms were big and clean. The staff was tremendously helpful. It is a very small hotel so the staff was very attentive.
Stayed in March 2024
Reviewed: 18 April 2024
Ory
Israel.
They upgraded us for the best after we said its our honeymoon and it gave us a great feeling to our start in hanoi! Room was very clean and comfortable
Stayed in April 2024
Reviewed: 18 April 2024
Thomas
AustriaSuper support from staff, especially from Anna and Mark! ✌️
Stayed in April 2024
Reviewed: 18 April 2024
Rebecca
United KingdomReally lovely - Mark, Peter and Anna were lovely!
Stayed in April 2024
Reviewed: 18 April 2024
Alyssa
AlgeriaAmazing! Room was incredible. Would defiantly stay here again. Great free breakfast and clean cozy rooms
Stayed in April 2024
Reviewed: 17 April 2024
Jing
SingaporeThe staff was very helpful and friendly, and special thanks to Linh for accommodating to our requests! She was incredibly helpful in helping with arranging logistics for our trip, and we wouldn't have has such a good time without her support.
Stayed in April 2024
Reviewed: 17 April 2024
Christabel
AustraliaLinh has been very helpful throughout our stay and even during prior to coming to Vietnam. She had organised us a 1 night cruise on Ha Long Bag and gave very good food recommendations in Hanoi. The hotel is also very central and close to a lot of food, temples and massages/spa.
Stayed in April 2024
Reviewed: 17 April 2024
Noor
United KingdomReally convenient location! About 5 mins walk to the main attractions, lake, and tourist spots.
Stayed in April 2024
Reviewed: 16 April 2024
Saad
PakistanThey were giving me a low conversion rate but after negotiating got the better rate…. Nothing bad just finding something to say really.
Anna and mark were really nice and they upgraded us to the balcony room. Which was nice
Stayed in April 2024
Reviewed: 15 April 2024
Janina
GermanyThe rooms are a little small. But that is normal for the location.
The rooms were very clean and the staff was very friendly.
Stayed in March 2024
Reviewed: 14 April 2024
Paul
United KingdomWiFi wasn’t great but when I reported it they sent someone straight away.
Nice. Great location. Linh on reception was awesome.
Stayed in April 2024
Reviewed: 14 April 2024
Takashi
MalaysiaLinh Mark and Duc really helpful during our stay.
Stayed in April 2024
Reviewed: 14 April 2024
へいきち
MalaysiaGood
Mark and Linh are very supportive. highly recommend this hotel. lovely staff. good breakfast
Stayed in April 2024
Reviewed: 11 April 2024
Mia
AustraliaVery nice facilities and great location. Very nice staff as well. affordable and great location
Stayed in April 2024
Reviewed: 11 April 2024
Jana
Czech RepublicGreat location Nice design of the rooms and also good smell Very attentive staff Wide choice for breakfast
Stayed in April 2024
Reviewed: 11 April 2024
Camsmac
SingaporeWe were on the 7th floor so almost one of the last floor and it was very very noisy from 7am in the morning, which made it hard to sleep past this timing. Rooms were comfortable but I wished they were slightly bigger (hard to open 2 big suitcases inside).
Excellent location of this hotel and very comfortable room and bathroom. Breakfast was good but when we went 40min before it ended, most of the dishes were out of stock already.
Stayed in April 2024
Reviewed: 10 April 2024
Maxwell
New ZealandConvenient location, good air con, smart to, comfortable bed, pleasant staff
Stayed in April 2024
Reviewed: 10 April 2024
Stephen
New ZealandThe staff was very friendly and helpful! Pleasant for the most part. Everything was great! I’d stay again.
Stayed in April 2024
Reviewed: 8 April 2024
Inês
PortugalAmazing staff and location! The hotel is amazing, super comfortable beds and decor :) totally recommended
Stayed in March 2024
Reviewed: 7 April 2024
Faihmi
United Arab EmiratesBreakfast should be improved !!!
Anna and Linh were very friendly and amazing !
Stayed in April 2024
Reviewed: 5 April 2024
Cátia
PortugalAnything
Room was very clean and comfortable
Stayed in April 2024
Reviewed: 3 April 2024
Ricardo
MexicoThis hotel is perfect. Feels brand new. Linh's attention at the front desk was amazing . The hotel is super well located , the room is perfect and with a great vibe.. Very true to the photos . They helped us out in every way possible. A total success
Stayed in April 2024
Reviewed: 1 April 2024
Gerardolim
AustraliaThe cleanliness can be improved a bit. And it being central, traffic can be a pain specially when you've arranged to be picked up)dropped off for a tour
Location is central to everything - food and attractions. Rooms are generous sized with comfortable bed, lovely decor. The hotel staff are very welcoming and accommodating to our requests, they make sure you are well looked after. Breakfast is quite limited however it's free so can't complain and with hundreds of choices outside you'd rather skip it.
Stayed in April 2024
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