39 Phố Hàng Bè, Hoan Kiem, Hanoi, Vietnam
#146 of 881 hotels in Hanoi
Guests' ChoiceBased on 561 hotel reviews
9.0Cleanliness
9.0
Comfort
9.0
Location
9.8
Facilities
8.7
Staff
9.8
Value for money
9.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Gwennogan
FranceVery small room, with no windows to the outside.
Clean room and lovely staff. Right in the middle of the old town, and near the lake. Lots of good restaurants around.
Stayed in March 2024
Reviewed: 18 May 2024
Kapoor
ThailandLoved the small cozy vibe and the ambience of the property.
Stayed in May 2024
Reviewed: 18 May 2024
Kelvin
United StatesRooms were a bit small but that was okay and to be expected for the location.
Good location, nice helpful staff, decent breakfast, nice rooms.
Stayed in May 2024
Reviewed: 16 May 2024
Aanjan
Indianothing
Lucy is the best receptionist in Vietnam, she is very helpful and very kind, speaks good english and listens carefully. 10 points for her and the hotel is right next to the lake.
Stayed in May 2024
Reviewed: 16 May 2024
Jignesh
IndiaThe rooms are a little small
Very good staff , clean and location was close to everything in old quarter
Stayed in May 2024
Reviewed: 15 May 2024
Lina
GermanyNothing - everything was amazing.
Everything amazing! Great location in the Old Quarter, so you can reach everything by walking in few minutes. Great staff- reception, breakfast, travel agents, great money exchange rates. Always friendly, smiling and welcoming. Amazing breakfast buffet and menu. The rooms have a very good size and the beds were the best in Hanoi - so far. :) It is so good to relax here and slept so good! Especially after my long trips. I came second time back to this hotel in Hanoi and I will be back on Friday again after my 3-day Trip. Absolutely recommend this stay.
Stayed in May 2024
Reviewed: 15 May 2024
Guerea
VietnamVery central location, super friendly staff! The room was clean and we had enough space. You could reach everything very easily by foot.
Stayed in May 2024
Reviewed: 15 May 2024
Mura
ArgentinaRooms are tight but clean and comfortable. Breakfast included was really nice. Great location, very central. Across the road from Hanoi coffee station that has great reviews for coffee and breakie. Front of house very friendly and welcoming and provided us with water and bananas for our trip.
Stayed in May 2024
Reviewed: 13 May 2024
Eric
United KingdomThe room didnt have a window which was a little odd. But might not be the case for all rooms
Really great location and lovely staff. Room was nice and comfy.
Stayed in May 2024
Reviewed: 13 May 2024
Wdbz
NetherlandsLucy, the manager, and Donny are great. Location is perfect in Old Quarter, expect a little noise if you take a room with balcony. They are very upfront about it, so no surprise there and I slept very well. Booked my tours through them and with a minor issue, during the tour, they acted promptly and solved it above expectations. I enjoyed my stay.
Stayed in May 2024
Reviewed: 12 May 2024
Aanjan
IndiaNothing as such for this price.
Location, just 2 mins walk from Hoan Kiem Lake. Loving and caring staff. Price(Value for money)
Stayed in May 2024
Reviewed: 12 May 2024
Emily
CanadaThe staff was wonderful! They helped me with many things like currency exchange, laundry, and booking an airport taxi. My room was small and simple. It was fine as a solo traveller but may be too small for a couple. The location is very good. The hotel breakfast was lovely. You can order from their menu with choices like: noodles, omelettes, meat, eggs, and pancakes. As well as fresh fruit and bread. Upon check out I was given a bag with water and bananas, so thoughtful! Thank you La Renta team :)
Stayed in May 2024
Reviewed: 12 May 2024
Wunder
United KingdomLovely staff and great room
Stayed in May 2024
Reviewed: 11 May 2024
Maya
IsraelWe’re very happy we stayed at La Renta hotel. The location of the place is ideal, the hotel was at the highest level we’ve been to in Hanoi in that price range. The room was clean and contained everything we needed - a comfortable bed, hot and cold water in the shower, good air conditioning, bottles of water, tea, coffee etc. The staff was extremely nice and made sure to do anything to make us happy while we stayed with them. In our last day they even brought us bananas and bottles of water for the ride.
Stayed in May 2024
Reviewed: 11 May 2024
Christin
GermanyThe staff was really lovely. The room was a bit small, but otherwise perfectly fine. The breakfast was good as well, there was lots of fresh fruit. All in all I was really happy with my stay here.
Stayed in May 2024
Reviewed: 11 May 2024
Aimee
United Kingdom- Loud at night - Small room but expected for the price
- Super friendly and helpful staff - Affordable and quick laundry - Perfect location for exploring, everything you can walk too! - Nice breakfast
Stayed in May 2024
Reviewed: 9 May 2024
Thomas
United KingdomGreat location, great staff, and fantastic breakfast.
The owners Suzie and Tony are fantastic, extremely helpful and go out of their way to make your stay as good as possible. I got my dates wrong for my flight and had to add an extra night, they swapped the nights and didn't charge, then gave me an upgrade for the last night.
Stayed in May 2024
Reviewed: 7 May 2024
Markus
GermanyThe staff was very friendly, the location was amazing and the rooms were small but clean and nicely decorated. Enjoyed our stay there :)
Stayed in May 2024
Reviewed: 6 May 2024
Carlos
FranceThe satff and the breakfast were amazing!
Stayed in April 2024
Reviewed: 6 May 2024
Jud
AustraliaThe rooms were a little tired making them difficult to be cleaned. Safe wasn’t attached to anything, balcony door didn’t lock. Having said that still felt safe. But you get what you pay for.
Lucy Amy & Tony were fabulous could not have been more attentive & accomodating. Brilliant staff
Stayed in May 2024
Reviewed: 5 May 2024
Martin
Czech RepublicNice and clean accommodation, helpful staff, phenomenal breakfast.
Stayed in May 2024
Reviewed: 3 May 2024
Jack
United StatesNo issues to report. My internet stopped working momentarily but Tony and his colleague quickly fixed it.
The staff is so friendly and attentive, always asking if everything is ok and greeting you with a smile. Tony, Lucy, and Amy (?) are wonderful! They can also arrange in-room massages at competitive prices.
Stayed in May 2024
Reviewed: 2 May 2024
Maxime
United KingdomThe breakfast room tables were not cleaned
The hotel staff were very friendly and so helpful. Lucy was excellent - as was her colleague but we didn’t catch her name. They gave us a little package before leaving which was much appreciated- a banana and fresh water each. We could check in early and they did some laundry for us super fast. The room itself was comfortable and the shower was great. I would recommend staying here.
Stayed in May 2024
Reviewed: 1 May 2024
Kristína
SlovakiaSimple but very clean and nice room, they upgraded my room free of charge which was nice. Staff is kind and caring. I had a lovely stay.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content