33-35 Hang Dau, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam
#47 of 882 hotels in Hanoi
Guests' ChoiceBased on 692 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.2
Staff
9.8
Value for money
9.2
Free WiFi
9.4
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End of dialog contentReviewed: 23 January 2024
Constantine
United StatesAmazing view from the rooftop bar
Stayed in January 2024
Reviewed: 22 January 2024
Anne
United KingdomNothing
The staff were amazing and went out of their way to help and make your holiday enjoyable.
Stayed in January 2024
Reviewed: 15 January 2024
Ülle
EstoniaNo window but I only slept there.
The location was good, close to old down and lake.Great value for money
Stayed in January 2024
Reviewed: 9 January 2024
Zaklina
VietnamNo possibility to draw the curtains, to keep the light of the day out.
Stayed in December 2023
Reviewed: 9 January 2024
Pepita1
United StatesThe music from the seventh floor can be a bit loud. They don’t have decaf coffee
Breakfast was great. Hotel was beautiful. The staff were amazing - very helpful. We had a wonderful time!
Stayed in January 2024
Reviewed: 8 January 2024
Voumani
South AfricaNothing!
This is truly a jem in the old quarter, where space is premium. The rooms are spacious, tastefully decorated and equipped. The highlight is definitely the service, the staff are attentive, polite, and make one feel almost worshipped. The breakfast spread is truly amazing, a nice variety of Vietnamese options and some western but if you are Vietnam there absolutely no reason to be seeking western tastes. All in all a great option well worth the slight premium compared to the average of the area, you really feel that difference! Thank you to the team for an amazing stay!
Stayed in January 2024
Reviewed: 8 January 2024
Laradaina
ItalyThe rooms are in general quite small but I believe that's the case everywhere in the center of Hanoi. The first room we staied in, although the description mentioned having a window, didn't really have one (it had a window looking out on a wall 20 centimeters away.....). But overall the rooms are nice, well equipped, nicely furnished and spot clean.
I stayed at this hotel twice during my trip to Vietnam. The hotel is in the perfect location to visit the old Quarter and Hoan Kiem lake (it's right by the lake), it has an amazing rooftop bar. I need to mention Miss Hue (I believe she's the front desk manager) who went far and beyond to make our stay enjoyable.
Stayed in January 2024
Reviewed: 8 January 2024
Michael
AustraliaRoom was a little small for the Price but definitely one of the better hotels to stay in Hanoi. It’s good value for money and it’s what you want from a four star room
Was reasonably clean the breakfast buffet was good and he’s in a great location and has a nice bar on the top
Stayed in December 2023
Reviewed: 6 January 2024
Olena
FranceService top. We like everything here. Spa also very good.
Stayed in January 2024
Reviewed: 4 January 2024
Nicole
AustraliaRoom service menu states dial "#0" wihich was not answered. The staff advised us to dial 0 instead. Late night DJ on the rooftop bar on a Friday night affects room on level 6, but finishes at 12am
Great location and very welcoming staff. Roof top bar excellent with prime views if the lake and new year's lights.
Stayed in December 2023
Reviewed: 3 January 2024
Ploy
Thailand-
Very kind people , good service from the beginning till the end , Polite good advisors for traveling around in Hanoi , no need to worry about communication, everyone had perfect English .. Very good experience for me,especially Roof top bar ❤️Thank you ,see you again ⭐️⭐️⭐️⭐️⭐️
Stayed in January 2024
Reviewed: 2 January 2024
Hilde
NorwayEverything about this stay has been amazing. The location is great, the room was nice and clean, and the breakfast is delicious. But, the most remarkable thing about this place, is definitely the people. Everyone (!) were so welcoming, kind and helpful, and they truly went above and beyond to make our stay perfect, and they definitely succeded! Thank you so much, we would absolutely recommend staying here!
Stayed in January 2024
Reviewed: 29 December 2023
Preben
FranceWonderful boutique hotel centrally located in Hanoi. Great staff and services.
Stayed in December 2023
Reviewed: 27 December 2023
Deb
United KingdomThe service as breakfast was not as good this time around.
Great location, which we loved! The hotel team especially Rose were really friendly and helpful, anticipating our needs - local food, where to go, etc. The room was clean, comfortable and a good size. Breakfast was great and the rooftop bar a bonus. This was the 2nd time we stayed at this hotel and it didn't disappoint.
Stayed in December 2023
Reviewed: 26 December 2023
Dhaval
IndiaThe breakfast was ok.
The service was par excellence. Location was great.
Stayed in December 2023
Reviewed: 23 December 2023
Marsha
United KingdomLa Sinfonia del Rey and Rose. A Superlatively Sensational Start to my 5H Travels! The reward for careful research. I arrived at the best Boutique Hotel in Hanoi, my first stop-off on what is called the 5H route. (Everywhere you go begins with H!) Front of House Manager Rose was the template for warm and welcoming hospitality. Professional and kind, Rose looked after me like family during my stay. The hotel’s location is THE BEST! Right next to Hoan Kiem Lake with its iconic Huc Bridge and atmospheric Ngoc Son Temple. Also footsteps away is the unmissable Thang Long Water Puppet Theatre. La Sinfonia is close to the throbbing Old Quarter (better to stay near it than in it!) The hotel is in elegant, colonial style. I had a beautiful, big, well-appointed balconied room. All the staff under Rose’s leadership were delightful and helpful. Huge bonus! A fabulous Rooftop Bar with bar menu. Gorgeous sunset and moonlight views. This charming boutique hotel was a refined and peaceful haven from the 24/7 brouhaha that is 21st Century Viêtnam!
Stayed in November 2023
Reviewed: 23 December 2023
Michael
South AfricaRose was very friendly
Stayed in December 2023
Reviewed: 22 December 2023
Deb
United KingdomGreat location, really helpful and friendly team! Room is comfortable, clean, and a good size. Good breakfast, nice restaurant and rooftop bar a bonus! Would definitely stay here again and recommend it!
Stayed in December 2023
Reviewed: 17 December 2023
Hender
United KingdomStay in a room where I could smell ppl smoke 🚬
Location is perfect
Stayed in November 2023
Reviewed: 15 December 2023
Young-saing
South KoreaI cannot see outside through windows
Clean and gorgeous interior and good quality bed
Stayed in December 2023
Reviewed: 13 December 2023
Pongsit
GermanyWe can hear the noise outside from the room
Very nice sky bar. Excellent and helpful staffs Nice Location Nice room
Stayed in December 2023
Reviewed: 13 December 2023
Sara
AustraliaThe location of La Sinfonia is excellent and very central to everything. The rooftop bar is a must-visit with a live band on Saturday nights. The staff are absolutely fantastic and went above and beyond, thank you for making our stay so special. Would 100% recommend!
Stayed in November 2023
Reviewed: 11 December 2023
Nancy
CanadaNothing negative to say.
Location was exceptional. Walking distance to all locations. Staff very friendly and polite. Best service recieved in Vietnam. People are so friendly and willing to help with directions. Sky bar has amazing views with delicious food and cocktails. Hospitality was endless. Jennifer and Rose went out of their way providing great recommendations for dining and activities. Will definitely return.
Stayed in December 2023
Reviewed: 9 December 2023
Vy
VietnamThere is no door of the shower bathtub and the watergun in the toilet is really strong
The welcoming, the service, breakfast takeaway
Stayed in December 2023
Reviewed: 27 November 2023
Hieu
VietnamThe noise at the rooftop bar.
I did not use Breakfast
Stayed in October 2023
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