Nothing to complain about, all services are top notch and they are ready to go extra mile for you.

WONDERFUL STAY ! Room is like 5 stars hotel for 3 stars price, unbeatable service for unbeatable price. La Sinfonia will go the extra mile to accomodate and please you. I'm delighted of my stay, highly recommended.

Stayed in January 2024

The hotel has a beautiful interior and very friendly staff. Also the restaurant food was great.

Stayed in January 2024

Exceptional staff and hospitality, we really enjoyed our stay. We had a late flight, and we could take a shower in the hotel in the evening before getting to the airport.

Stayed in January 2024

Roof top bar was closed due to renovation

The property is near to the all attractions and amenities

Stayed in January 2024

Super friendly people. Located in the old quarter.

Stayed in January 2024

I would prefer brighter lighting system in the room.

Bed is very clean and comfort. Hotel is almost right in front of Hoan Kiem Lake & Ngoc Son temple, within walking distance of the old town attractions, eating places. Hotel staffs are super nice.

Stayed in January 2024

Excellent location. The staff are beyond amazing!

Stayed in January 2024

Great location! Staff are exceptional.

Stayed in January 2024

Amazing view from the rooftop bar

Stayed in January 2024

Nothing

The staff were amazing and went out of their way to help and make your holiday enjoyable.

Stayed in January 2024

No window but I only slept there.

The location was good, close to old down and lake.Great value for money

Stayed in January 2024

No possibility to draw the curtains, to keep the light of the day out.

Stayed in December 2023

The music from the seventh floor can be a bit loud. They don’t have decaf coffee

Breakfast was great. Hotel was beautiful. The staff were amazing - very helpful. We had a wonderful time!

Stayed in January 2024

Nothing!

This is truly a jem in the old quarter, where space is premium. The rooms are spacious, tastefully decorated and equipped. The highlight is definitely the service, the staff are attentive, polite, and make one feel almost worshipped. The breakfast spread is truly amazing, a nice variety of Vietnamese options and some western but if you are Vietnam there absolutely no reason to be seeking western tastes. All in all a great option well worth the slight premium compared to the average of the area, you really feel that difference! Thank you to the team for an amazing stay!

Stayed in January 2024

The rooms are in general quite small but I believe that's the case everywhere in the center of Hanoi. The first room we staied in, although the description mentioned having a window, didn't really have one (it had a window looking out on a wall 20 centimeters away.....). But overall the rooms are nice, well equipped, nicely furnished and spot clean.

I stayed at this hotel twice during my trip to Vietnam. The hotel is in the perfect location to visit the old Quarter and Hoan Kiem lake (it's right by the lake), it has an amazing rooftop bar. I need to mention Miss Hue (I believe she's the front desk manager) who went far and beyond to make our stay enjoyable.

Stayed in January 2024

Room was a little small for the Price but definitely one of the better hotels to stay in Hanoi. It’s good value for money and it’s what you want from a four star room

Was reasonably clean the breakfast buffet was good and he’s in a great location and has a nice bar on the top

Stayed in December 2023

Service top. We like everything here. Spa also very good.

Stayed in January 2024

Room service menu states dial "#0" wihich was not answered. The staff advised us to dial 0 instead. Late night DJ on the rooftop bar on a Friday night affects room on level 6, but finishes at 12am

Great location and very welcoming staff. Roof top bar excellent with prime views if the lake and new year's lights.

Stayed in December 2023

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Very kind people , good service from the beginning till the end , Polite good advisors for traveling around in Hanoi , no need to worry about communication, everyone had perfect English .. Very good experience for me,especially Roof top bar ❤️Thank you ,see you again ⭐️⭐️⭐️⭐️⭐️

Stayed in January 2024

Everything about this stay has been amazing. The location is great, the room was nice and clean, and the breakfast is delicious. But, the most remarkable thing about this place, is definitely the people. Everyone (!) were so welcoming, kind and helpful, and they truly went above and beyond to make our stay perfect, and they definitely succeded! Thank you so much, we would absolutely recommend staying here!

Stayed in January 2024

Wonderful boutique hotel centrally located in Hanoi. Great staff and services.

Stayed in December 2023

The service as breakfast was not as good this time around.

Great location, which we loved! The hotel team especially Rose were really friendly and helpful, anticipating our needs - local food, where to go, etc. The room was clean, comfortable and a good size. Breakfast was great and the rooftop bar a bonus. This was the 2nd time we stayed at this hotel and it didn't disappoint.

Stayed in December 2023

The breakfast was ok.

The service was par excellence. Location was great.

Stayed in December 2023

La Sinfonia del Rey and Rose. A Superlatively Sensational Start to my 5H Travels! The reward for careful research. I arrived at the best Boutique Hotel in Hanoi, my first stop-off on what is called the 5H route. (Everywhere you go begins with H!) Front of House Manager Rose was the template for warm and welcoming hospitality. Professional and kind, Rose looked after me like family during my stay. The hotel’s location is THE BEST! Right next to Hoan Kiem Lake with its iconic Huc Bridge and atmospheric Ngoc Son Temple. Also footsteps away is the unmissable Thang Long Water Puppet Theatre. La Sinfonia is close to the throbbing Old Quarter (better to stay near it than in it!) The hotel is in elegant, colonial style. I had a beautiful, big, well-appointed balconied room. All the staff under Rose’s leadership were delightful and helpful. Huge bonus! A fabulous Rooftop Bar with bar menu. Gorgeous sunset and moonlight views. This charming boutique hotel was a refined and peaceful haven from the 24/7 brouhaha that is 21st Century Viêtnam!

Stayed in November 2023

Rose was very friendly

Stayed in December 2023