The outdoor pool could be heated slightly as it is very windy and the water is cold.

Absolutely fantastic experience. Attentive staff, kind and helpful at every interaction. We stayed in the king suite overlooking the mountains which made our stay very relaxing. Make sure you request a quiet area because some of the mountain side can be loud due to music coming from the park down below the hill.

Stayed in April 2024

One of our rooms was supposed to be Mountain View, but it was only partial Mountain View. Checked with the hotel to change room but they said it’s not possible. Cleanliness can be improved, floor is a bit dusty. Location of the hotel is slightly further away from town, but it’s quieter.

Resort is beautiful with nice indoor and outdoor pools. Room and bathroom are spacious. Staffs are friendly. Breakfast has great variety of selections and most are delicious.

Stayed in April 2024

It was all good.

High quality at very affordable price.

Stayed in April 2024

Vegan options at breakfast were poor, with no soya milk. Bring your own if you want cereal as there are no shops nearby. A lot of the staff are clearly new to the tourism trade, we had to ask twice at times including at check out.

We had a nice stay at Lady Hill resort. The hotel is very modern and clean. Great infinity pool but cold in April, thankfully the indoor pool is heated. The views over the valley are spectacular, even with some fog. The hotel is next to the Fansipan cable car station, but a drive away from Sapa town centre. Thankfully the minibus transfer is free and convenient, but doesn't run late in the evening. The hotel put us in touch with a travel agent, and we had a fantastic walking tour booked through them. They also organised transfers from Lao Cai and to Hanoi by Coach. We had lunch at the Hotel on our last day and the food was good, with a few Vegan options.

Stayed in April 2024

We found that we needed more water for the room. Each day, you only get two small bottles, which run out pretty quickly in this climate. There isn’t a shop nearby, so your only other option is to drink water from the mini-bar, which is priced at mini-bar rates! The location is a bit out of the center, but that’s clear when you’re booking. However, the shuttle buses are convenient, or you can easily book a taxi at reception. It was fine for us because we were working during our stay, so we didn’t need to be in the center all the time. If you’re here purely for a holiday and want to be near the center without spending too much time at the resort, it might not be the best fit for you. But for our needs, it was perfect.

We had such a fantastic stay at Lady Sapa. Initially, we were undecided about whether to choose a popular hotel in the center or Lady Sapa, which is a 15-minute shuttle bus ride from town. We definitely don’t regret our decision. It’s a beautifully designed resort with breathtaking views from both the room and the pool. We even managed to capture some stunning photos and drone shots that look out of this world. It was my birthday, and the hotel went above and beyond to make it a special day. They coordinated with my partner, so when we arrived, there were balloons, a cake, and a fruit platter waiting for me. It was absolutely stunning and the best birthday I’ve ever had. I can’t thank the staff enough for this. The staff were also very helpful in booking taxis and transfers and even provided us with packed breakfasts for our early departure. We took advantage of the spa, which was a lovely experience. I highly recommend the salt room and the pool. The room itself was luxurious, complete with an excellent shower and a bathtub with petals. The bed was one of the most comfortable we’ve stayed in while in Vietnam. The WiFi was strong, allowing us to work for a couple of days, including making video calls with no issues. Breakfast was delicious, featuring fresh fruit, eggs, and pastries. I also recommend trying some of the room service options, like the pasta bolognese and club sandwiches, both of which were delicious. Overall, this was one of our best stays in Southeast Asia, and we would love to return. It’s a new hotel, so everything is top-notch quality, clean, and new.

Stayed in March 2024

Great for a bit of luxury. The shuttles going into town were great, regular and quick. Everyone very friendly and happy to help us with anything.

Stayed in March 2024

Spacious & comfortable room

Stayed in April 2024

No significant differentiation between Suite & Premier room.

Helpful staff.

Stayed in April 2024

Location was good for Fanispan. The shuttle service was great. Staff were helpful and stored our bags overnight while we went trekking. The room was fabulous and the bathroom spacious.

Stayed in April 2024

Just a couple things- the lovely infinity pool was not heated at all. A lot of pools in Vietnam are not - but Sapa was pretty chilly. Also despite the excellent service elsewhere there was little to no staff around the pool area- we couldn’t even get a cocktail at sunset and were chasing down attendants for towels. It was strange because the service level was overall so high.

The staff was spectacular! So sweet, helpful, and responsive. Lovely accommodations, location, views, value. Almost perfect. The breakfast spread was beautiful and even made our little picky toddler happy.

Stayed in April 2024

None

Spacious room with Fansipan mountain view. Staffs are really nice and attentive. Breakfast was good with a lovely talk with the hotel FBM. Thank you

Stayed in March 2024

A little isolated, would have liked to be able to walk into town

Fantastic service

Stayed in April 2024

The service is excellent. The hotel manager John was very professional and thoughtful. He has helped us to organise a private tour and transport back to Hanoi. He also helped us getting all tickets to Fansipan. Always check in with us to ensure we are doing well. The view is stunning, the room is amazing. We had enjoyed our stay so much. Highly recommend this hotel! It’s just next to the cable car station up Fansipan!!

Stayed in April 2024

Everything was perfect.

Complimentary shuttle to town and to the entrance of Sun World Fansipan Legend. Beautiful heated indoor pool, sauna and steam room and breathtaking mountain views. Kim organised special breakfast for us to accommodate dietary requirements. Excellent service and friendly staff. New hotel opened in Oct 2023 and the only 5-star in SaPa, would highly recommend a stay in this region and in this hotel!

Stayed in January 2024

Upon check in we were questioned by the staff trying to charge extra for a bed, but we had already booked and secure price. They were also questioning the age of our daughter, even though I confirmed it on her passport. Not happy.

The property location is perfect just a walk to the cable car. The outdoor Pool is beautiful and this is wonderful to have an indoor pool option.

Stayed in March 2024

Well I am not sure where to start...this was the most luxurious resort we have ever been to and with the best mountain views including Vietnam's highest mountain Fansipan. The resort is brand new, opened last year and all the amenities are in pristine condition including the jacoozi, Himalayan salt sauna, gym, infinity pool, etc. We stayed for 3 nights with my wife and baby. The food was delicious, being vegetarian, there were ample options in the buffet breakfast and also for lunch and dinner. The hotel manager John is amazing along with all the hotel staff. They gave so much love to the baby and went beyond to make our stay wonderful. Really enjoyed the amenities specially the Jacuzzi and the infinity pool. The resort location is the best with cable car station for Vietnam's highest mountain just outside the resort. And also to visit the glass bridge, heavens gate, waterfalls, etc. This was the best decision especially considering the price we paid for such luxury. Would highly recommend their mountain view room with balcony! Thank you everyone for an amazing experience! Will definitely visit again.

Stayed in March 2024

Phonic isolation could be better.

John have made our stay very confortable. Super reactive, nice, helpful and provide good advices. Thank you very much John! Breakfast is huuuge. City center is not close and you can’t really go there by walking, but there is shuttle and Taxis.

Stayed in March 2024

The location was a bit removed from the main town but the shuttle will take you there. So the only down side is that you have to wait for the shuttle or take a taxi.

WOW! Very nice resort! The room was gorgeous. It was super clean and the view was amazing! Staff was wonderful and the breakfast was superb. I highly recommend this property!

Stayed in March 2024

We were very happy with our stay at Lady Hill Sapa Resort

Fantastic location for Fansipan cable car. Hotel set in a spectacular location with superb facilities. Hotel has regular shuttle car taxi service to take to Sapa. Very good staff looked after us during our stay.

Stayed in March 2024

Isolation

View

Stayed in March 2024

This new hotel offers stunning views across the Sapa valley. A spa and infinity pool provide a place to unwind and enjoy this stunning view. The onsite restaurant provides an excellent breakfast, lunch and dinner with views from the restaurant across the valley. The restaurant staff and manager were extremely helpful and friendly for the duration of our stay. The hotel is located approximately 10 minutes drive from the town centre, however, a shuttle bus is available from the hotel throughout the day. The desk manager was helpful with booking tours in the area and transfers back to Hanoi at the end of our stay.

Stayed in March 2024

At the breakfast hall outside the balcony is allowed guest to smoke there , This is bad while you're enjoy the breakfast then other guest come outside for smoking next to you. I think the hotel should set an appropriate "smoking area " for the guest.

Staffs was working hard to make guest comfortable and happy,esp Mr . Van Cung manager. The view was stunning, the warm pool was great.

Stayed in January 2024

Maybe they can introduce some options "à la carte" for breakfast

The infinity pool, the room.

Stayed in March 2024

Hotel surrounded by mountains made our stay more pleasant. The staffs were friendly, helping, especially Dao Mo is excellent went above and beyond to help us in coordinating with travel company to book us tickets for our sudden change of travel. They provide shuttle service from hotel to Sapa city Centre, hope they will increase the frequency for more accessibility to town.

Stayed in March 2024