The rooms are a little tired and the food in the restaurant is uninspiring.

The location of the hotel is outstanding and the views are amazing. the staff are also very friendly.

Stayed in May 2024

Nothing.

Food and pool was great. Room is very clean too.

Stayed in May 2024

Incredible views, great staff and anazing food

Stayed in May 2024

It’s a shame that the gym is next to the pool so everyone can see you work out and the pool staff also sit in the gym, so it’s awkward to work out! Secondly the food options at the pool are terrible :( Most people want to eat lunch whilst relaxing by the pool - They should just serve the restaurant food at the pool and they would make so much more extra money

The most stunning hotel I have stayed at and amazing value for money!!! You feel like you’re in Switzerland or Bali, the view is so spectacular and the atmosphere is calm and peaceful. The staff were super kind and friendly. Hotel breakfast was very good with a range of options, I enjoyed the fish noodles very much! It’s away from the town which is what you need but be prepared to pay 200k for taxi each way.

Stayed in May 2024

Was quite expensive compared with other hotels but the view and room were amazing.

Beautiful room in a serene peaceful and natural location. Best place to unwind and relax out of the hussle and Bussel. Food was good also.

Stayed in May 2024

The only negative point is the food. Breakfast was fine, but the dinner menu was poor and sadly we had to send back some of the food, which was quite awkward. One of the days they also forgot to clean our room.

The view is out of this world and the rooms are lovely. The staff were very friendly and did a special happy birthday for my boyfriend.

Stayed in May 2024

Prices for hiking were too high

lovely room with a nice view, quiet area away from the crowds, dinner options - the hotpot was fun, lovely staff

Stayed in April 2024

Nothing! All is top!

Everything! A home away from home in an spectacular location!

Stayed in May 2024

Nothing. All was good.

Everything was fantastic. Lovely friendly staff team and beautiful location. We also enjoyed a memorable trekking activity with our guide La. She was great, taking care to guide us on a wonderful trip through the rice fields, bamboo forrests and villages. Highly recommended.

Stayed in May 2024

Didn't like the transparent bathroom doors. I prefer more privacy when using the shower and toilet, specially traveling with family, kids, husband.

Breakfast was really good. Location was beautiful, away from the center which was good to be in the middle of rice plantation fields, however not walking distance to/from the center. It costs us 200K Dong to reach and return (each trip) to / from the center.

Stayed in May 2024

Nothing

Everything!!

Stayed in April 2024

Incredible view from rooms, restaurant and incredible pool - peaceful Nice breakfast and restaurant

Stayed in May 2024

The food. Don't get me wrong, it was good but it wasn't as exceptional as the rest of the facilities, we had far better food in small establishments during our staff in Vietnam. But like i say, it wasn't bad, just not as 5 star as everything else.

The location, the view, the rooms, the staff were all stunning. its a beautiful place to stay, where nothing was too much bother and everyone was happy to help.

Stayed in April 2024

Some wear and tear in rooms but overall clean. Breakfast selection became a little repetitive after several days.

Staff was very friendly and accommodating, went above and beyond. Location is away from the bustle of Sapa town; serene and relaxing. Great views from all rooms, nice pool and poolside bar service.

Stayed in April 2024

This place is brilliant, it’s really stunning to wake up here in the mornings, really recommended booking a room with a bath, foods great and the staff are lovely

Stayed in March 2024

I suggest placing a glass in the bathroom shower.

Very comfortable hotel, great service with great friendliness. Great location in a stunning valley and away from the hustle and bustle of the city of Sapa but close enough to go for a walk or dinner. The Hotel handled all transport with remarkable efficiency.

Stayed in April 2024

SPA very expensive Restaurant expensive too

Amazing place I can recommend this hostel ! Lovely staff Path to the rice fields

Stayed in April 2024

Breakfast could have been better but was ok

Amazing place to stay with awesome views and nice accommodation. Pool area is very impressive. Given where it is (outside of town) you do need taxis to go anywhere, but this should be expected. Spa was great.

Stayed in April 2024

We didn't mind, but consider you're emerged in nature, you'll may have a few "visitors" in your surroundings. :)

Great experience!! Best location. You can rent a bike and explore. Staff was very friendly. I recommend Laxsik Ecolodge for the best place to stay in Sapa. Thank you.

Stayed in April 2024

It's about 15 minutes away from Sapa town on a very windy road. This may be hard for the motion sickness crowd, but it's so pretty that it is worth the short drives.

The facilities and the views are out of this world. It's such a breathtakingly beautiful spot, that sometimes it felt hard to leave it and venture in to the city. The staff is very friendly and accommodating.

Stayed in April 2024

Perhaps the buffet could be made more vegetarian friendly by adding more dishes (almost everything had meat), and leaving the chopped ham etc out of the salads.

We loved the location and the incredible views. The staff were very helpful and welcoming and it was very pleasant to arrive here after a long train journey. We were super early though and they let us use the facilities while waiting for our room. The breakfast buffet had a good selection of foods, although not much choice for vegans. They cooked us tomato tofu and curried vegetables however. The pool was beautiful and the views stunning. The room was also super comfortable and we loved the wooden bathtub. Overall really happy with our stay.

Stayed in April 2024

What a magical place - we changed our plans and stayed an extra night. The view is breathtaking, the rooms are super comfortable and the attention to detail is exceptional. We had a few treatments in the spa and they were amazing - highly recommend the massage. The breakfast choice was superb. We ate in the restaurant a few nights too and they were really accommodating for us as vegetarians. This is a very special place.

Stayed in March 2024

nothing

Wow what a beautiful resort with wonderful views. The location was amazing, quiet and tranquil from the bustling town of Sapa. The attention to detail and service was great. Our family bungalow was spacious for a family of four. the grounds were well taken care of. and our favorite food was the salad home grown from the property. Everyone staff member was attentive and kind. I cannot wait to return again.

Stayed in April 2024

The spa was a let down. We both booked a massage and although we did change the timing fairly last minute, the whole thing felt a bit amateur. Firstly, we were paying 3 x the cost of a massage in town so we expected the spa rooms to be amazing and the staff to be dedicated hotel spa staff. The rooms were OK but nothing special and the staff has clearly just come over from Sa Pa town - no hotel branded uniform & at the end of the treatment they told us they were going back to town, picked up their scooter helmet & left us in the spa…it felt perfunctory and was the only time I felt cheated in terms of what we paid. My massage was great (my boyfriend’s not good) but it felt like we could have got that exact same ladies in town for a fraction of the price! If you book a bungalow, avoid 1 & 2 - right by the kitchen and staff area so people going past the window all the time and your balcony/bathroom look over a communal space. We moved rooms to get more privacy (which is suggested from the pictures on booking.com). Lastly if you arrive early (ie from the night train or bus from Hanoi) expect not to be able to check in until 3pm so you have a long wait. I think it would have been fine if the sun has been out as we could have been by the pool but we arrived on a rainy day (common) and it was a long time to hang around. I think the hotel would benefit from an earlier check out time so they can do an early check in given a lot of people arrive early.

This is a tricky review as so much about the hotel was great. The best part were undoubtedly the staff, especially Vincent, who went out of their way to be helpful. The hotel is in a beautiful setting and the views (when they appear!) are stunning. Our room was lovely although we ended up staying in a different room to the one we’d booked, due to some issues upon check in - we had to wait right up until the 3pm check in only to find the bedding was still damp from being washed! Restaurant was nice and great food for the night we ate there. The main issue however is that it just felt like it was that bit too expensive when we thought about what we paid vs what we got and compared to other hotel pricing in Vietnam. It came down to small details, but for that price, you expect the quality of the room/facilities etc to be pretty much prefect.

Stayed in March 2024