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Reviews of Legacy Yen Tu - MGallery 5 stars

Thuong Yen Cong Commune Quang Ninh Province, 200000 Yen Tu, Vietnam

#1 of 5 hotels in Yen Tu

Guests' Choice

Review score

Based on 141 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 29 May 2024

    9.0
    We had a wonderful time here and would love to go back!
    • Leisure trip
    • Family with young children
    • Junior King Suite with Mountain View
    • Stayed 2 nights

    The food was excellent, however the prices were rather steep. Especially since there were no other options near by.

    This gem of a property, nestled amongst the greenery in the valley of the Yen Tu mountain, is absolutely gorgeous! Designed by a renowned architect, it was a pleasure for us as architects to stay at. The buggy service to the village and to the cable car ticket place was very useful.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    This is a truly exceptional hotel in every way.Beautiful buildings set in extraordinary gardens.Lovely helpful staff.Huge bedrooms with outstanding facilities.The restaurants and food are remarkable .Michael the manager went out of his way to welcome us..

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    This property was amazing! Really different area of Vietnam to see and experience, loads to do

    Stayed in March 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The hotel and location are exceptional with a serenity which really cannot be captured in the pictures, the pool area and gardens are really wonderful and the architecture of the whole complex including the village is stunning

    Stayed in April 2024

  • Reviewed: 27 March 2024

    10
    Stunning experience and will definately come back
    • Leisure trip
    • Couple
    • Superior Twin Room with Mountain View
    • Stayed 3 nights

    Nothing

    The staff was very friendly. The room comfortable with a nice view. When at one night I could hear the neighbors and shared a complaint, without hesitation another room was made available to move to. This kind of service makes a stay comfortable. Special thanks to Hang who was the yoga teacher and gym instructor and made my stay even more comfortable.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Wish I could live here, wonderful stay!
    • Leisure trip
    • Couple
    • Deluxe King Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Only complaint was the weather but that’s out of the hotels control!

    Wow wow wow wow. This place is just spectacular. Calm, clean, therapeutic. Good food in the restaurant, great breakfast. Super comfortable beds. Classes are great! Staff are super friendly. Pool area is very picturesque.

    Stayed in February 2024

  • Reviewed: 17 March 2024

    9.0
    An excellent treat.
    • Leisure trip
    • Couple
    • Superior Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The food is not in the same class as the hotel in general.

    The buildings and setting are all excellent, stylish and beautiful.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    10
    Wonderful and ralaxing stayed
    • Leisure trip
    • Couple
    • Junior King Suite with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Far away from everything so not much options for foods

    Everything was very nice and peaceful

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    An extraordinary work of art
    • Leisure trip
    • Group
    • Superior Twin Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The hotel's architecture is an extraordinary work of art. It's an essential destination for anyone traveling to Vietnam, where every nook and cranny is meticulously crafted to delight both the mind and spirit.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    A beautiful stay for family
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing -

    Everything was absolutely perfect. We had two rooms for 5 people. Staffs at the hotel were nice and helpful which is really what you really want for a holiday. The room was spectacular in every way from the design, bathroom that has no windows make it blend with nature. The resort was built from scratch a few years ago but it does give a very nice historical feel to it. The pool was a beauty and food I loved it. A bonus was a performance at night - don’t miss it. We did a Family photoshoot at the location - everyone was so helpful. Thank you so much definitely come back

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike in Legacy.

    Amazingly beautiful place and very friendly staff

    Stayed in February 2024

  • Reviewed: 29 January 2024

    9.0
    Romantic, stunning hotel - a true 5 starts
    • Leisure trip
    • Couple
    • Junior Suite with Two Single Beds and Mountain View
    • Stayed 2 nights

    Very little. The only issues we had were relating to the laundry service - which was absolutely a robbery in terms of price, and they damaged a garment. But the staff was quick to compensate us for the issue. The spa is also extremely expensive and didn't have the cold plunge therapy we wanted.

    We absolutely loved everything in Yen Tu. It is not a super touristic area, so you get to relax and explore the beautiful nature and culture. The hotel is stunning, gorgeous grounds, and one of the most beautiful hotel rooms I have ever been to. The staff was quite friendly and ready to help. The breakfast is absolutely wonderful. We had dinner two nights and it was delicious. The spa is beautiful!

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    Good room, not so good food
    • Leisure trip
    • Couple
    • Deluxe King Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The food

    Room comfortable.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    10
    Beautiful - zen - peaceful
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful setting - sometimes big resorts or hotels can feel impersonal but this one was the opposite. All the staff were lovely and very helpful with the mountain of questions I had to ask. The spa is amazing - I basically had it to myself when I went and I had an amazing treatment. The location is perfect and they will take you anywhere around in the buggies. Perfectly placed to go up the mountain. The food was delicious and room service to late into the night.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Stunning hotel, beautiful scenery and would be absolutely 10/10 is the service is refined
    • Leisure trip
    • People with friends
    • Superior Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Honestly the whole place is amazing but the service really needs to improve for it to be called a 5 star. It took so long to get drinks/food in the restaurant/bar and same when you order room service. It took us 3 hours to get an ice bucket delivered to the room on Christmas Day and we called 3 times. The hotel was so quiet as well, probably only at about 30-40% capacity so there’s no grace for them being busy enough to miss an ice bucket. The staff also really don’t speak English so ordering at the bar and restaurant can be difficult. The food was fine, but not 5 star and no result health food options which is strange since the place gives off a wellness vibe. Since the village is very small and quiet you really have no choice but to eat in the hotel during off season so they need to step up here to complete the full experience. I understand it’s a remote location and it was off peak season and I’m not the type to expect super quick service but really for such a luxury hotel the service was noticeably bad.

    This hotel is beautiful, from the architecture to the rooms to the pool to the spa every detail is there. It’s truly serene, peaceful and the perfect getaway to find some quiet. There is literally nothing around, so bring a book and be prepared to really zen out. The spa is the best I’ve ever been to, simply stunning and the treatments were all fabulous.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    There should be a door to the toilet.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room with View
    • Stayed 1 night
    • Submitted via mobile

    The car parking lot is far from receptionist area, suppose to have buggy to take guests to the parking lot but I almost couldn’t find any so I had to walk to the parking lot & back several times. There is no lift to the underground parking lot so I have to walk down using the car driving way which I find pretty unsafe.

    One of the best designed resorts in Vietnam

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    Beautiful hotel and grounds in a stunning setting.
    • Leisure trip
    • Couple
    • Junior King Suite with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel and grounds in a stunning setting. We only stayed 1 night but it would have been a great place to relax for a few nights. Spa and outdoor pool were incredible. We also walked to the cable car station and made our way to the top, takes about 2.5 hours as a round trip with a lot of steps.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Very special place
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    It’s beautiful

    Stayed in December 2023

  • Reviewed: 11 November 2023

    8.0
    a nice hotel best to heal your soul
    • Leisure trip
    • Group
    • Superior Twin Room with View
    • Stayed 2 nights

    staff wasn't very helpful, my friend got sick and asked for assistance but they just said they didn't have any meds, the problem was the lack of concern they show for customers. secondly, there was an activity which is picking up fresh eggs for morning breakfast, which advertised by the property and advised to book. we booked and went at 6:30 AM and staff was totally unprepared. we had to wait for 15-20 mins for them to show us to the chicken farm which is literally next door and in which there was no egg to be found. very disappointing!

    hotel decor was nice breakfast was delicious

    Stayed in November 2023

  • Reviewed: 30 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Exceptional

    Stayed in September 2023

  • Reviewed: 9 September 2023

    10
    Perfect!
    • Leisure trip
    • Couple
    • Superior Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Some of the staff don’t speak English but they still do their best to help

    Absolutely everything was on the top level. It was for sure the best hotel I have ever visited and I will definitely recommend it to everyone! Trung that works on the reception desk was extremely nice and helpful person :)

    Stayed in September 2023

  • Reviewed: 4 August 2023

    10
    Memorable for all the right reasons
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location, the design of the resort, the rooms, the pool, the food, the activities and the amazing staff. This was an amazing resort - far exceeded expectations. Yen Tu was fabulous.

    Stayed in July 2023

  • Reviewed: 18 June 2023

    9.0
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Mc Gallery is the premiere property at Yen Tu Mountain. The staff is exceptional they do cleaning service twice daily on your room and are very attentive to all your needs. The property itself is exceptional with beautiful grounds and amazing pool which we all enjoyed thoroughly. The rooms are unique, fashioned after mid-evil decor. The only complaint about the room was a slightly musty smell I think that is due to lack of windows but staff mitigated that with dehumidifier. We took advantage of the free classes such as yoga, chanting and singing bowls. My,the instructor was exceptional. I would definitely stay again. Yen Tu. mountain is a very special place. Breakfast buffet was amazing

    Stayed in June 2023

Showing 1 – 25

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