54 Tho Nhuom, Hoan Kiem, Hanoi, Vietnam
#871 of 871 hotels in Hanoi
Guests' ChoiceBased on 43 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
8.9
Value for money
8.5
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 12 April 2024
Robyn
AustraliaWe could hear the lifts through the wall going up and down Swimming pool closed at 6pm
Lovely staff. Good breakfast
Stayed in March 2024
Reviewed: 9 April 2024
Ikuyo
VietnamOld facility
Reasonable in city center
Stayed in April 2024
Reviewed: 1 March 2024
Dr
United KingdomBreakfast was traditional Vietnamese with some "Western traits" (fresh cooked omelettes) and enjoyable if one picked a quiet time. The location is nice - near some of "The Sites", numerous restaurants, bars and coffee shops and an interesting, safe walk to/from the Old Town.
Stayed in February 2024
Reviewed: 11 February 2024
Dessie
Irelandroom is a bit tired and dated- safe difficult to operate
location - breakfast was pretty good
Stayed in February 2024
Reviewed: 10 January 2024
Mate
SpainNot a 4* experience, rather 3
Room with city view is small, not new, but quiet (upfloor) Many tourist groups are visiting this hotel. Breakfast is correct Walking distance from the center, but walking is not so easy in hanoi :)
Stayed in January 2024
Reviewed: 17 November 2023
Frank
United KingdomNo bar or evening restaurant
Nice clean excellent staff
Stayed in November 2023
Reviewed: 7 September 2023
Annette
AustraliaBreakfast great, lots of English TV channels, quiet central location, aircon cold, staff friendly and efficient
Stayed in September 2023
Reviewed: 16 July 2023
Kim-2174
AustraliaRooms were a bit tight, even the junior suite was small. Two of the rooms we booked, there was a "window" over the tub into the room but the blinds were on the outside! That means while you were showering or having a bath, your roommate could open the blinds and look in on you and you couldn't do anything about it! Absolutely ridiculous. No pool, which would've been really useful in the searing heat of hanoi. Walls paper thin. On our last night we could hear some crazy drunk neighbours talking and walking up and down the hallway, ringing doorbells and generally just being very disruptive.
Staff really helpful and accommodating. They even allowed us to extend our checkout time by 1 hour since our flight was late in the evening. Location is good in the old quarter.
Stayed in July 2023
Reviewed: 6 January 2023
Agarwal
Indiathe room size is a little small
very good location- value for money
Stayed in December 2022
Reviewed: 3 January 2023
Bronwen
United KingdomNothing
Location was excellent, service was great and bed very comfy.
Stayed in January 2023
Reviewed: 12 June 2022
Prayuth
ThailandStaff are helpful.
Stayed in June 2022
Reviewed: 20 March 2024
Charles
AustraliaThis is NOT a 4 star hotel. It's a 3 at best, used by multiple tour companies for tour groups. The hotel restaurant is NOT open for lunch and dinner - only breakfast, and that's despite the information on the net and the in-room compendium. Breakfast was adequate, but only average. The place needs a refurb to bring it up to 4 star standard ie., mould in bathroom, bathtub not fixed to the wall resulting in water over the floor when showering. Rooms need updating.
The staff were EXCELLENT. Very friendly and welcoming. Any requests were met immediately. Housekeeping staff were great. The bedroom was a good size and comfortable. Inclusions ie., complimentary toiletries were good.
Stayed in March 2024
Reviewed: 16 January 2024
Mary
MaltaRooms require new furnishings as well used and old
Good price, location and clean
Stayed in January 2024
Reviewed: 10 January 2024
Evgeny
VietnamVety great location in the centre of Hanoi. Very clean and quite rooms. Breakfast is simple but very good. I stayed here many times already and wish to come back again.
Stayed in December 2023
Reviewed: 7 December 2023
Mark
United KingdomEverything… staff rude, no bar, no food service
Nothing
Stayed in December 2023
Reviewed: 3 August 2023
Yu
Chinafantastic, friendly staff
Stayed in July 2023
Reviewed: 1 August 2023
Yu
Chinathe breakfast is out of our expection, the best breakfast I had in vietnam. the staff are very nice and kind, for sure we will back again
Stayed in July 2023
Reviewed: 8 February 2023
Loanna
United StatesExcellent variety foods.
Stayed in February 2023
Reviewed: 4 May 2024
John
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 6 March 2024
Theodoros_p
GreeceThere are no comments available for this review
Stayed in January 2024
Reviewed: 25 February 2024
Michaela
GermanyThere are no comments available for this review
Stayed in February 2024
Reviewed: 6 February 2024
Ian
CanadaThere are no comments available for this review
Stayed in February 2024
Reviewed: 10 January 2024
Sung
VietnamThere are no comments available for this review
Stayed in January 2024
Reviewed: 18 December 2023
Raghavendra
SingaporeThere are no comments available for this review
Stayed in December 2023
Showing 1 – 25
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